We loved the rooms, breakfast, we would consider staying here again! The only thing that would stop us was the lack of a useable pool- way too cold even for the kids.

The main reasons we chose this hotel was the location, size of rooms and pool. The pool ended up to be unusable it was so cold kids and adults couldn't bare it for more then a few minutes. Traveling with kids we were counting on the pool too wear them out and even they didn't want to play for more then 20 minutes in the cold water.

Clean, great location, the amenities great!

Upon arrival management couldn't find my modified booking and he gave us a hard time and said sorry he didn't have a room for us and would not let us explain that I modified my reservation. I called booking and spoke to LJ May and she was so helpful and determined to get our room. Embassy supervisor was rude to her as well but she got it done and stayed on the phone until our final check in. Thank you LJ May !!! That was our 1st bad experience other then that we always use booking for reservations.

The breakfast & the snack was awesome. The hot breakfast is why I choose embassy suites. The staff was professional & courteous. The front desk persons were very nice and was willing to assist us to meet our needs.

The NEW policy that is in place about housekeeping is awful. You have to be there more than 5 days to get a thorough cleaning. They did not provide sufficient toiletries initially. I had to ask more than once. We had to take out our garbage. The cleaning service did bring fresh linen eventually. However, we had to change our own beds. My first time ever having to do this. Other guest just started to leave their garbage & towels outside their door. It appears there wasn't enough housekeeping personnel. Not the hotel fault. Fortunately, we were compensated.

The staff was incredibly helpful at breakfast the team was Richard team they did a WONDERFUL JOB!!! This the reason I’ll come back serious!

I had gotten a 2 two bedroom suite paid $562 for the room for one night in no one didn’t take they time to come fix the toilet we first used it in it didn’t flush in we did call in told them but no one fixed so we only had one bathroom we can used. But other than that I loved the room.

I loved the layout of the rooms. When traveling with children them having their own space provides us a bit more relaxation. I also loved the breakfast options. The pool was nice too!

There were not enough blankets/pillows for the pull out bed and when we called down to ask about it we were told they would deliver some. After 45 mins we went to the front desk to be told they were out in the whole hotel.

Our rooms were clean and very spacious. Zach at the front desk was nice as well as the staff at breakfast. They made our stay enjoyable and breakfast was great!

Our A/C didn’t work very well. The room wasn’t hot but it never hot cold either even after setting the room to 60. It wasn’t a big deal since We only stayed one night but maybe something to consider if your stay is longer. Also, $20 to park your own vehicle in a open parking lot does not make sense. I would understand if it was valet but it’s literally just a open lot like any hotel/motel has free of charge.

The housekeeping lady that took care of my room was so very nice and friendly asked me if i needed and thing made me feel very good to wanna stay at this embassy suites. The housekeeper employee name if im saying it right was Romi very nice Spanish lady.

Was happy and satisfied with my stay at this embassy suite.

Everything the cleanest and the room

That I had a family emergency with my son… he is a diabetic so he was left with the babysitter it was a medical reason….I was trying to get in touch with the supervisor left messages and I call that night to talk to someone

Hotel was very clean well maintained and pet friendly and most of all the room were big enough for 5 people. Free Breakfast was amazing.

Front desk staff needs to look like they at least like their job. Not too friendly.

The odd activity outside. Nothing illegal was witnessed, but seemed suspicious as they (male/female) seemed surprised when I drove towards the back for parking. Security walked out at the same time and watched them briefly, but since they weren't doing anything else suspicious, there was nothing security could do. I moved and parked up front. Security stayed around until I got inside.