Sheraton Fort Worth Downtown Hotel

Pros: Due to the construction going on around the hotel I was a little skeptical about staying at this location. However, once I went inside I felt relaxed immediately. I checked in with a young lady named Nykia who had great customer service and an amazing spirit. She was able to help me with my requests, and made check in a breeze. The suite I booked was a double queen. It was CLEAN fully stocked (with toiletries, towels, washcloths, etc). I absolutely loved the nightlight that was attached to the bathroom mirror, it made my nightly bathroom trip visible and easy. Everything was very modern and well kept. Cons: The pillows on the beds were awful! They appear to be full and Fluffy, yet a little firm. Omg, as soon as you lay on them, its like laying on a Deflated air mattress. You mine as well lay flat on the mattress. I literally had to stack 3 pillows to get some kind of head and neck support. In conclusion my stay at the Sheraton Fort worth was WORTH the money. I'd stay at this location again.

Great location and close to the convention center. close to points if interest and shopping.

We got trapped in the elevator a few times and there were a lot of confused guests because not everyone got the message that you needed to scan your room key for the elevators to work. we were there for the Texas State UIL cheer championship, so it was very busy. perhaps a sign by the elevator would have helped? we had to go rescue some girls that got into the elevator without their keys and then couldn’t get off or to their floor as they didn’t have their key

awesome location, the hotel is located right in front of one of the main city sightseeing - the water gardens. All downtown is available by foot. nice people work in the hotel, good breakfast.

parking is $25 though my booking said it’s included. dirty windows in the room.

The staff was exhalent. They were knowledgeable, helpful, and kind. The location was quiet and across the street from a beautiful park. They had a parking garage that was $25 but they also had easy street access parking as will. The rooms where beautiful and clean. The lighting in the bathroom was quit dim otherwise very nice. Side note: We went for a mini vacation for my daughters birthday. They surprised my daughter with a mini cake plater, drinks and a card signed by the staff. I thought that was incredibly sweet and it totally made her weekend.

Friendly staff, short ride to most places. Breakfast was great! Bed was super comfy!

Wasn't aware of remodeling until arrived. Although noise was limited. Shower dripped all night.

The staff was very helpful and the hotel was very modern.

I was disappointed that everything cost extra: the parking was $25/night, so we parked at the street, meals were extra and they didn’t accept Starbucks gift cards inside of the Starbucks there at the hotel.

the location was so easy to find. the staff was all so friendly and welcoming. the beds were very comfortable. the room was clean and the air conditioning worked very well.

the bathroom was a little small, but nothing unbearable.

the location and staff

The squeaky door our room was next to, it was the house cleaning. It was very squeaky every time they would open and shut the door

We were on the 12th floor and the window overlooked the bus and train station. We took the bus to the Zoo and it worked great. The train to the airport was very good and economical.

No close restaurants for lunch .

IEase of access going in and out of main facilities and adjacent parking. Friendly staff, very hepful in acquiring some needed products.

Room could use better lighting, specifically restroom. The mirror based led strip could brighter.