Holiday Inn Express Hotel & Suites Nacogdoches, an IHG Hotel

Breakfast was ok. The weekend staff lady, Frances, was great. Very helpful and pleasant attitude when interacting with us and other customers. She needs to be acknowledged for this, she is a great asset to your business

The shower in 315 was not good st all. Very little water came out of the shower head, it ran mostly through the tub spigot. We got got to report it when checking out. I’m sure someone else by now has complained about it

Nice clean hotel. Good breakfast

Tv didn’t work -reservation was booked incorrectly even though I selected the options I needed online. Didn’t get the room I reserved and they didn’t have another room with the 2 queen beds. Luckily they had a king with pull out couch bed. Unnecessarily stressful but glad it worked out. Was told that booking through you guys is a bad idea as issues with the reservations/rooms desired usually get messed up. I won’t be using your services anymore because of this.

The bed...the pillows...the room are amazing. There was rust mark in the bathtub plus hair dryer didn't work but still the total rating of the cleanliness and bed comfortness are amazing !!! We don't wanna go back to Wyndham anymore lol.

1. Wish you could have more healthier drinks & fruits option rather than those sweet milk and juices on breakfast. Your breakfast and full assistance are still the best in the area though (Texarkana And Nacogdoches). 2. Wish you could have laundry coins. 3. Wish you could have 1 or 2 complimentary bottle water in the room upon arrival. 4. And staf uniform (to all) as to make it more elegant and professional.

Did not take advantage of the breakfast options as I have Celiacs Disease and there were few Gluten Free options on the breakfast buffet. The Eggs smelled awful.

Our toilet had a loose or misfitting toilet seat. Moved around everytime you sat down. Loose tile in the center of the bathroom, could be a lawsuite waiting to happen. RM 310

Hot breakfast which was really good compared to others in the area. Staff was great.

The room smelled of mildew from the AC. As an AC technician, I have seen this before in these types of units and i would recommend performing maintenance on the units quarterly. Clean the evap coils and draining pipes would eliminate the smell when you first turn the unit on

The Pool is a good size, the breakfast is very well served- buffet style. Lots of options for everyone in our family.

The extra couch sheets in our room had a big brown stain- we called front desk and they did exchange them right away.

very nice and clean. quiet. friendly and helpful staff. easy parking.

room was very close to bright drive through for a fast food restaurant however it was quiet and curtains made it dark. also, with a few restaurants being right there it is very convenient.

Hot breakfast, to include bacon and scrambled eggs. Pet friendly, 20lb limit on dogs. $50/pet.

Bathrooms look like they have been remodeled, but not very well. Clean, but it was an older hotel, pretending to be a newer hotel.

Breakfast was great! Pool was nice. Located conveniently for a family wedding in a nearby small town. Nice to have fridge in room, worked well for us. We were able to cook a crockpot meal.

Floor in bathroom was grungy.

Sparkling clean, I loved the roominess, the functional easy to move table and chairs i,, the easy on/off light fixtures, no slick floor, large mini fridge, A suite should be more and it delivered! Location close to access to all main roads. Well lit. Close to Disc Golf park!

There was not much. It needed Just a rail for the garden tub or steps and a rail.