So many things to love! Great location, no need to rent a car, walked everywhere. The Restaurant in the hotel!!!! We ate there 5 times in 3 days. Southern cuisine done right!!!! The bar knows what they’re doing too. Our room was very clean, well purposed and best of all…..quiet! Definitely will stay here Everytime we come to Charlottesville! Can’t speak highly enough and I’m a pickle to please

Liked everything

absolutely the best customer service. the supervisor, Leticia made sure my kids and I had a safe ride to the hotel from the airport when my flight was to arrive late and later was delayed. my ride communicated with me and waited for my kids and I as a result. furthermore Leticia made sure we had an easy time checking in late at night and extended our stay the next day as she wanted to make sure we were well rested and got the service and stay we had paid for. the facility was impeccably clean, rooms were large and bathroom modern and clean. thank you Leticia and staff, we had a fantastic stay!

all was great, even the valet service. kind and hospitable staff all around.

The front desk couldn't find my reservation, but the manager and they worked to decipher that "Booking.com" had misspelled my name. They found it and we were able to stay.

The bathroom needs a NIGHT LIGHT. Older guests access the bathroom several times/night. The restaurant and the public areas were TOO DAMN COLD. It was so, so unpleasant. I had brought a down vest and woolen hat/scarf so I was prepared. But please, why did it have to be so cold?

Love the decor and our room. Like the small sectional in our room too. Restaurant was very good and served the best grits! Convenient location to UVA. Liked the fact that you had housekeeping services too, instead of blaming Covid for a lack of housekeeping service.

Could have enjoyed a better view, but all was fine.

The employees and the restaurant met all expectations! What a terrific place to stay. Terrific hotel and location!

My only suggestion would be to install magnifying, lighted mirrors in the bathroom. The lighting isn't conducive to applying make-up. Hardly an issue for most, but would be an added benefit.

The rooms are beautiful and the restaurant room service was top notch.

There isn't a whole lot of space in the room to eat while watching television unless you eat in bed. The valet service did not receive messages prior to my needing their services as advertised, and as a result I was late for work.

Very central. Nice rooms. very nice staff.

The doors are heavy and noisy and bang all hours of day and night. Awful if trying to nap and rooms are being cleaned

great breakfast....wonderful staff and employees who respond right away. thank you! would love to come again!

The pillows, but I am weird about pillows :)

What a wonderful boutique hotel- friendly staff, excellent location in the heart of things, super comfie beds in clean rooms with different decor- more Luke a five star hotel for a moderate price. No breakfast included but the restaurant on site was a gourmet delight and an unexpected treat on our road trip.

Not a thing

The hotel was sold out for the weekend, but not enough staff were working. There were long lines for check-in and valet parking. Also the rooms were nice, but very small.