Great value here. Friendly staff and was in my room in a jiffy. Room was clean and comfortable. Waffles, eggs and sausage topped a good breakfast. Shower pressure was excellent which is something I value a lot. A tiny plus for me was the dimmer switch for the light above the bed. Pool looked nice for summer fun. Tons of satellite TV channels.

Furniture was dated but not terribly. Room had no TV guide. Took me awhile to find ESPN lol. Breakfast area may be too small on busy mornings. But here I'm projecting. Really not a lot to not like for the value.

The location is perfect! Very close to the highway and any store you may need, yet also tucked away so you don't realize that you're in an almost downtown location. The beds are incredibly comfortable, and the amenities are spot on! Staff is incredibly kind and helpful. We have stayed there twice now and I would DEFINITELY go back!

I honestly have no major gripes! The ice machine had a malfunction while we were there, but who cares? There's a refrigerator in every room AND a small convenience center downstairs. I saw a review where someone complained about the caulking job in the bathroom -- that makes me laugh! And also, that just goes to show you how difficult it is to complain about this hotel!

Very clean and neat. I requested at least 4 towels and wash clothes to be put in the room and it was done. The night manager had baked fresh cookies that were still warm and offered them to us when we checked in. I have stayed at several of the hotels in Staunton, high end to medium end. This hotel was exceptional compared to the other places we have stayed. Price was amazing! Good job Clarion and all your employees for a wonderful place to stay!

Bathrooms were a little small but were very neat and clean.

Breakfast was good but you could vary the menu. There was scrambled eggs ad sausage patties everyday I was there. Bacon would have been a nice variation. This was one of the most quiet hotels I have ever stayed at. The mountain view complete with the Western State Insane Asylum was great.

The chairs in the room were dangerous. If you leaned back the chair would tip over. I learned that the hard way. The shower had no safety bars and that is not good for us old people.

STAFF AT FRONT DESK WAS AMAZING !! Kind Polite went above and beyond to help !!

LIghting in bathroom is HORRIBLE so is lighting near full length mirror. !! Also whatever that ANNOYING SO CALLED SECURITY LIGHT IN THE BATHROOM IS THE MOST IDIOTIC LIGHT I HAVE EVER SEEN !!! FLASHING BRIGHT LIKE FLORESCENT GREEN ALL NIGHT LONG TRIED TO TAKE A BATH WITH JUST LIGHT FROM PHONE OR BATTERY OPERATED CANDLE LIGHTS AND TO RELAX AND YOU CANT !!! BECAUSE THAT LIGHT JUST FLASHES ALL THE TIME YOUR IN THERE !!! AND THEN THE FAN NEVER STOPS RUNNING EITHER IN BATHROOM !! HAD TO SHUT THE DOOR TO THE BATHROOM JUST SO COULDNT SEE LIGHT FLASHING !!!! ALSO JUST SO YOU KNOW PEOPLE THAT SUFFER WITH MIGRAINES A FLASHING LIGHT / STROBE CAN CAUSE PEOPLE TO GET A MIGRAINE !!

We liked the home style look of it on the outside. We liked the clean look And the clean smell,--which means a Lot to my wife. We liked that it was on a hill overlooking the city. We liked the breakfast. We liked the staff. We liked the beds. I like the technology that doesn't allow the mirror to fog up when taking a hot shower.

Dim lighting in bathroom. . We would've liked an overhead light or a brighter light above the sink. Pulling out at the bottom of the hill was a little scary. The visibility when looking to the left is poor.

Great place if what you seek is a bed and shower. Breakfast of the usual type (waffle maker included). Microwave and refrigerator in the room. Also hair dryer. Good shower, though the shampoo mounted on the wall was difficult to squeeze.

The HVAC unit under the window was extremely noisy. Had to turn the TV way up to hear it.

It was a pretty building that did not feel outdated at all. Nice property with beautiful views. All was clean and I loved the included breakfast at an amazing price point!

Some little things in the room were broken or missing like a blow dryer etc. Didn’t ruin our trip as it was only a one night stop on our vacation drive and we were overall very satisfied!

The hotel cleaned daily without request as some hotels now do. The free breakfast was great. Location was a close drive into downtown. There was an employee named Tanya who went above and beyond for us as guests. She was so friendly and wonderful, she really made the stay amazing with her amazing customer service.

There were a few small things like hair found on the bathroom walls & a small hold in the bathroom wall where something had once been that hadn't been patched yet. But that's about it.

Staff was very friendly...beds were comfortable...location was beautiful with great views of the surrounding mountains.

The only 2 complaints I have... 1 - the bottle holders for the hotel provided shampoo and conditioners were filthy... 2 - the 3rd morning of our stay the hot water was out and we had to take ice cold showers.