Holiday Inn Express & Suites Waynesboro East0

Facility seems quite new, bed and pillows clean and comfortable. Staff were friendly and helpful. Room was overall quiet (see below) and very clean.

We thought we had a neighbor who was hammering something in their room at night. Turns out there is something mechanical that happens in the guts of the hotel. It seemed related to the plumbing, and staff said they'd look into it. Continental breakfast was barely adequate for us. We have special dietary needs, so being able to read a product label is essential, but choices were of food cooked there or cereal already in dispensers. Only fruit was apples that were OK, but not wonderful. It was a bit tricky to get to, as it's in a colony of competing hotels. Our GPS always got lost trying to find the turns.

It was a new hotel. Very clean. Nice big bedroom and bathroom. Loved the taller toilet. Great breakfast bar and area. We got there right at 9:00 & most hot food was gone, but the attendant was so nice to unload a box that was just delivered to get us some Danishes.

The ac/heat unit didn't work properly. It was either 70° on heat or 69° on ac. We turned the thermostat to off to stop the fan & it didn't! It ran all night! The temp was 75° when we work up.

The service, how clean the building was. Still had the "new hotel" smell. It was great.

I could hear the guests above me on the 5th floor very well. Sounded like they were jumping up an down at some point, but still a great experience

New / Clean…

It’s right next to the highway. If your going to position a Hotel there/ then extra sound proofing must be used in the construction.

It was so new, opened just 2 two weeks prior, that they were short staffed, scrambling at breakfast and few fixes to still make- outside door key reader not working, part on order. But mostly hotel was great! Oh and bathrooms in rooms need towel hooks.

cleanness

all the plastic with breakfast. Too much disposable plastic. What about real silverware, with a plastic knife can’t cut a apple, eating hot cereal in a plastic clear bowl isn’t appetizing.

Everything! It is a new very clean well kept property and we hope it stays that way! We will return😍

It was great nothing to complain about!

Clean & attractive

The road to the hotel that our gps took us on was not complete and we had to figure out how to get the hotel

Everything is new, extremely clean.

There is no auto fan control. The fan was on the whole nights, which made room air dry.

Very convenient stopover between end of Skyline drive and Blue Ridge Parkway, and a very nice, clean motel.

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