The young lady at the desk name was Sam she took her time checked us in was made us feel very welcome and help direct us to where we needed to go it was very thankful for her and being so nice I made her take two pictures with me so I would remember her

After paying what seemed a high price there was someone in the lobby that made me feel uncomfortable there were only two towels in my room and when I went down in the morning to ask for three towels it was a problem for the very not nice lady behind the counter and the look she gave me made me feel like we were going to fight and my husband went down and asked about ice and she was not nice to him as well she makes me want to not go back there they can't all be Sam

Nice spacious room with working refrigerator and TV - refrigerator was very handy as we bought food home with us. The bed was nice although I wish we had more blankets. Also, they accept dogs and the units are very doggie proof, a must have for us.

The washroom had no soap, shampoo, or bodywash of any sort. There was also no one to ask about it. It was good that we bought the bath stuff with us, including toothpaste and toothsbrushes. No one cleaned our room, but that's expected as we left our dog in the room. Also there wasn't any good coffee on site, but that's ok as there are plenty of breakfast options nearby.

The location is right around the corner from major retail and the interstate heading in either direction you might need, either more towards the beach or back west towards Norfolk/Chesapeake. The grounds were well maintained and the cleaning staff kept all public areas spotless. The front lobby staff was professional, attentive and very responsive. I had a slight issue with the heat not getting warm enough in my first room and the front desk staff moved me immediately to another non-smoking room with no further issues.

The elevator was not working on this visit, but the front desk staff made sure I was fine with being put on a higher floor, which I did prefer. I personally needed the exercise and did not have that much stuff to check in.

There was a dog barking constantly and you could hear the cars going by outside most of the night. My room floor had not been swept or mopped. The sink had toothpaste residue left over on it and residue from something else that was pink. But the staff was very nice and the location was great. The area it was located in was very beautiful.

The hotel was located in a very nice location

Clean no bugs Housekeeper Spanish lady straight long hair so sweet ... Staff so nice specially the black gentleman I think he a manager .

No freezer fridgerater no really cold Can't never keep nothing frozen or any ice cream No big fridge No kitchen but I can deal with that but no freezer No microwave in room u gotta walk to office use the microwave

The hotel office, vending area and room was very clean. Linen fresh and clean as opposed to motel 6 in Richmond…

No microwave in room, yet we still had access to one . A bit of an inconvenience to leave room. Wish it was closer to the beach…but it fit or pet friendly needs at a good price. No complaints

I like the front desk associate she was kind enough to allow an early check in. The towels were new. The bed was comfy..

The housekeeping can do a better job at actually cleaning and disinfecting the bathroom and furniture and floors. The microwaves were filthy.

Everything was fine except for being over charged. I haven’t yet be refunded my money. I stayed for 4 days and was charged for 6. O need to be refunded 148.00 and change. I already paid 148.00 and change and 146.00 and change please check my reservation. Thank you, Denise DellaVecchia the first room was 336 and 245.

Being charged for 6 days instead of 4. Need my refund please.

For this price and for being able to bring my giant dog, this was perfect! Stayed for 2 nights and was pretty comfortable. I was also content with the cleanliness. I will say that the majority of the staff were rude or just plain uninterested BUT they were very helpful and the stay was fantastic:) it’s not luxury by any means but they don’t claim to be. Would 100% stay there again!

We only had one towel in our room, would have loved some more towels and blankets as well. We couldn’t find our tv remote either.

There are a lot of things, but I am not going to be commenting. I like this cleanest of the entire building

Some ne I neighbors argued at late early morning hours when people were trying to get some sleep.