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From
$5213b Tong Dan, Hanoi, 100000, Vietnam
221 reviews
1/80
Spa/Wellness packages
Restaurant
Free wifi
Room service
Fitness center
Streaming service (like Netflix)
Air conditioning
Kid-friendly buffet
Welcome to the Grand Cititel Hanoi Hotel & Spa, your passport to an exhilarating Vietnamese adventure! Nestled at 13b Tong Dan, just a hop, skip, and a jump from the vibrant hustle and bustle of Hanoi’s city center (only 1.1mi away), this 4-star gem is your gateway to exploring all the rich culture and history Hanoi has to offer. With prices starting from a wallet-friendly $52, you can indulge in comfort and style without breaking the bank.
Every corner of Grand Cititel buzzes with amenities designed to make your stay as enjoyable as possible! Start your day with a delightful breakfast and stay connected with complimentary Wi-Fi throughout the hotel. Whether you’re looking to unwind at the spa, pump some iron at the free fitness center, or enjoy a kid-friendly buffet, there’s something for everyone here! And don't forget to sip on a refreshing drink from the bar, or treat yourself to a relaxing massage after a day of adventures—extra charges apply, but we promise it’s worth it!
With a whopping 221 glowing reviews, guests rave about the hotel’s welcoming atmosphere and attentive service. Each soundproof room is equipped with air conditioning, free toiletries, and an array of options for dining and room service. Plus, with a convenient tour desk and shuttle services available (for an extra fee), exploring the lively streets of Hanoi has never been easier. So, pack your bags and get ready to experience the vibrant energy of Vietnam from the comfort of Grand Cititel!
When hunger strikes during your exciting exploration of Hanoi, the on-site culinary delight, The Shii Kitchen, is ready to please your palate! This family-friendly restaurant blends traditional and modern ambiances, creating a warm atmosphere perfect for dining with family or friends. Offering a tantalizing selection of Asian, International, and European dishes, you’ll find something to satisfy every craving. So go ahead and indulge in a feast before heading off to conquer the next adventure that awaits you in this charming city!
After a day filled with exciting excursions, you’ll appreciate returning to your tranquil sanctuary at the Grand Cititel. Each room is designed to ensure maximum comfort, featuring soundproofing to guarantee you a peaceful night’s sleep. With options ranging from the spacious Deluxe Suite that can accommodate up to 8 adults to cozy Superior options for couples, you're certain to find the perfect fit for you and your traveling companions. Note that smoking is not allowed in any of our well-appointed rooms, allowing for a fresh and clean atmosphere as you unwind after a day of adventure.
And when it's time to check out and take those unforgettable memories back home, you’ll have a range of payment options to make your departure seamless. From cash payments to major credit card brands like Visa, American Express, and Mastercard, the Grand Cititel makes it easy and convenient for you! So what are you waiting for? Book your stay, pack your bags, and get ready to create stories that you’ll cherish forever—Hanoi awaits!
Closest airports
Noi Bai International Airport
13.8miCat Bi International Airport
57.8miSpa/Wellness packages
Restaurant
Free wifi
Room service
Fitness center
Streaming service (like Netflix)
Air conditioning
Kid-friendly buffet
Bar
Tour desk
Soundproof rooms
24-hour front desk
Non-smoking rooms
Elevator
View
Upper floors accessible by elevator
Free toiletries
Soundproof
Show 6 photos
Suite, City View
1 King Size Bed
280 sqft
City view
Private Bathroom
Minibar
Flat-screen TV
+
More details
Indulge in the luxury of a city view suite, featuring a king-size bed, air conditioning, soundproofing, and free toiletries, all in a spacious 280 sqft room perfect for 2 adults and 1 child.
Show 6 photos
Suite, Queen Size
1 Queen Size Bed
280 sqft
City view
Private Bathroom
Minibar
Flat-screen TV
+
More details
Experience our cozy Standard Suite, perfect for 2 adults and 1 child. Enjoy a restful night's sleep on a Queen size bed in this soundproof room with free toiletries and air conditioning.
Show 6 photos
Deluxe, King Size
1 King Size Bed
235 sqft
City view
Private Bathroom
Minibar
Flat-screen TV
x4
+
x3
More details
Luxurious Deluxe Double Room with a spacious 237 sqft, featuring a comfortable King size bed, air conditioning, and soundproofing for a peaceful stay for 2 adults and 1 child.
Show 6 photos
Superior, Queen Size
1 Queen Size Bed
215 sqft
City view
Private Bathroom
Minibar
Flat-screen TV
+
More details
Relax in our spacious Superior Double Room with a cozy Queen size bed, perfect for 2 adults and 1 child. Enjoy amenities like air conditioning, soundproofing, and free toiletries in this elegant space.
Show 4 photos
Room - 2 Twin, City View
2 Twin Beds
260 sqft
Minibar
Flat-screen TV
Refrigerator
Wheelchair accessible
+
More details
Providing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV with streaming services, soundproof walls, a mini-bar, a seating area as well as city views. The unit offers 2 beds.
Show 6 photos
Superior
1 Queen Size Bed
215 sqft
Private Bathroom
Minibar
Flat-screen TV
Streaming service (like Netflix)
x4
+
x3
More details
Show 6 photos
Suite
2 Twin Beds
280 sqft
City view
Private Bathroom
Minibar
Flat-screen TV
+
More details
Show 4 photos
Deluxe, 2 Twin Beds
2 Twin Beds
Minibar
Flat-screen TV
Refrigerator
Wheelchair accessible
x4
+
x3
More details
Show 4 photos
Deluxe
1 King Size Bed
235 sqft
Private Bathroom
View
Minibar
Flat-screen TV
x4
+
x3
More details
Show 4 photos
Grand Deluxe, King Size, City View
1 King Size Bed
260 sqft
City view
Private Bathroom
Minibar
Flat-screen TV
+
More details
Show 4 photos
Grand Deluxe, 2 Twin Beds
1 Twin Bed
More details
Grand Deluxe
+
More details
8.7
221 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Joey
10
October 2024
Excellent service from check in to departure. Hotel reception was spot on in taking care of our requests (e.g. changing our hotel room so we could stay in a room with a bath), advising us on places to visit and organising our trip to Sa Pa. As our bus to Sa Pa picked us up in the afternoon, they even called to inform us we could check out at 14:00 instead of 12:00. I would highly recommend staying here.
Nothing
Pradip
10
September 2024
I recently had the pleasure of staying at the Grand Cititel Hanoi Hotel & Spa, and I must say it exceeded all my expectations. From the moment I arrived, the staff, were incredibly welcoming and attentive, making me feel right at home. Specially Mr Alex Tran who help me to arranged my tour packages. I amazed with his polite behaviour and punctual services. The location is perfect for exploring Hanoi, with many attractions within walking distance. The room was spacious, clean, and beautifully decorated, offering a comfortable and relaxing environment after a day of sightseeing. The bed was especially comfortable, ensuring a restful night's sleep. Overall, the Grand Cititel Hanoi Hotel & Spa provides exceptional service, a prime location, and luxurious amenities. I highly recommend this hotel to anyone visiting Hanoi, and I look forward to staying here again on my next trip!
Justin
10
June 2024
This hotel is a peaceful place, probably because it’s not too close to where all the loud fun happens. But don’t worry, if you want to shop or look around, the market street is just a 10-minute walk away. If you need a ride, getting a taxi is no trouble at all. The people who work at the hotel are really friendly and always ready to lend a hand. When you first see the hotel, it might not look like much from the outside, but once you step in, you’ll find it’s got lots of room. It’s cozy and can fit a lot of people, making it great for groups to stay. The hotel is also a nice place to take some pretty pictures, especially with the full breakfast they serve, which has all kinds of fruits to enjoy. If you’re thinking about checking out Halong Bay, Alex Tran is the guy to talk to. He knows all about the tours and gives great advice. You can book your tour right there at the hotel, which is super convenient. All in all, staying at this hotel is a really good choice. It’s comfortable, friendly, and makes visiting places easy. Definitely worth trying out.
Stephanie
10
April 2024
Quiet and location is very convenient.
Jeslynne
10
July 2024
I had a wonderful vacation here, I would recommend this place to you as a recommended stopover, The room is clean and fully furnished. The room here is very new, the water pressure is strong, the mattress is thick and soft, the blankets and pillows are fragrant and washed. The hotel's common space is also beautifully decorated, the hotel lobby and restaurant are worth a stay. There are also other conveniences when staying here such as location in the old town, near amusement parks, staff are helpful.
Bina
10
May 2024
This hotel exceeded all our expectations! From the moment we checked in, the staff was incredibly welcoming and attentive. The room was beautifully decorated and had everything we needed, including a super comfy bed that ensured a great night's sleep. The hotel amenities were fantastic, and we particularly enjoyed.Overall, we had a wonderful experience and would definitely recommend this hotel to anyone visiting the area.
Ivy
10
April 2024
The rooms at this hotel are nothing short of spectacular. The tasteful decor, comfortable furnishings, and attention to detail create a truly luxurious experience. The staff is always eager to assist and their warmth and professionalism greatly enhance the overall stay. The art gallery is a wonderful addition, offering a tranquil space to appreciate some incredible artwork.
Shena
10
April 2024
I absolutely loved this hotel. It felt very luxurious for a very reasonable price. Beds were really comfy, staff were really helpful and the location was in walking distance to many shops and restaurants. Nhi was very helpful with helping us arrange a shuttle from the airport (highly recommend) and answering any questions we had about the city. Would definitely stay here again.
Helga
10
April 2024
The hotel itself met our needs. Great food, great room, great location and super staff. Very spaciour room especially for Hanoi standards, bed was comfortable. Our room was absolutely sparking clean when we arrival and all the day when stay here, which is highly appreciated. Every staff greeted and treated us well. Thank you again for the hospitality, we can’t wait to come back.
Richard
10
March 2024
This hotel was voted the best hotel in Vietnam and we certainly agree. Room was lovely and service from everyone we interacted with was terrific. Want to point out one person in particula Linh who provided great information and service. Food was excellent, a great breakfast buffet as well as an extensive a la carts menu. Also a perfect location away for noise but near the beautiful lake.
Attractions
Hanoi Opera House (Nha Hat Lon)
0.2miVietnam National Museum of History
0.2miVietnamese Women’s Museum
0.5miSt Joseph’s Cathedral (Nha Tho Lon)
0.5miPhu Tay Ho
0.8miDong Xuan Market
0.9miLong Bien Bridge (Cau Long Bien)
1miVietnam Military History Museum
1.2miVietnam National Fine Arts Museum (Bao Tang My Thuat)
1.3miPresidential Palace
1.7miHo Chi Minh's Residence (Nha Bac Ho)
1.8miTran Quoc Pagoda (Chua Tran Quoc)
1.9miWest Lake (Ho Tay)
1.9miVietnam Museum of Ethnology (VME)
3.9miVan Phuc Silk Village
6.4miAttractions
Hanoi Opera House (Nha Hat Lon)
0.2miVietnam National Museum of History
0.2miVietnamese Women’s Museum
0.5miSt Joseph’s Cathedral (Nha Tho Lon)
0.5miPhu Tay Ho
0.8miDong Xuan Market
0.9miLong Bien Bridge (Cau Long Bien)
1miVietnam Military History Museum
1.2miVietnam National Fine Arts Museum (Bao Tang My Thuat)
1.3miPresidential Palace
1.7miHo Chi Minh's Residence (Nha Bac Ho)
1.8miTran Quoc Pagoda (Chua Tran Quoc)
1.9miWest Lake (Ho Tay)
1.9miVietnam Museum of Ethnology (VME)
3.9miVan Phuc Silk Village
6.4miAirports
Noi Bai International Airport
13.8miCat Bi International Airport
57.8miThe Shii Kitchen
Cuisines
Ambiances
Spa/Wellness packages
Restaurant
Free wifi
Room service
Fitness center
Streaming service (like Netflix)
Air conditioning
Kid-friendly buffet
Bar
Tour desk
Soundproof rooms
24-hour front desk
Non-smoking rooms
Elevator
View
Upper floors accessible by elevator
Free toiletries
Soundproof
Accessibility
Entire unit wheelchair accessible
Upper floors accessible by elevator
Activities
Bike tours
Cooking class
Cycling
Happy hour
Hiking
Tour or class about local culture
Walking tours
Bathroom
Bathrobe
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Food & Drink
Bar
Fruit
Kid-friendly buffet
Kids' meals
Minibar
Restaurant
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Currency exchange
Express check-in/out
Invoice provided
Tour desk
General
Air conditioning
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Hardwood or parquet floors
Heating
Hypoallergenic
Hypoallergenic room available
Non-smoking rooms
Room service
Smoke-free property
Soundproof
Soundproof rooms
Tile/Marble floor
Internet
Free wifi
Kitchen
Electric kettle
High chair
Refrigerator
Living Area
Desk
Sitting area
Media & Technology
Cable channels
Flat-screen TV
Satellite channels
Streaming service (like Netflix)
Telephone
TV
Physical distancing
Cashless payment available
Room Amenities
Clothes rack
Fold-up bed
Iron
Socket near the bed
Safety & security
24-hour security
Carbon monoxide detector
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Back massage
Couples' massage
Fitness
Fitness center
Foot massage
Full-body massage
Hand massage
Head massage
Locker rooms
Massage
Neck massage
Spa
Spa facilities
Spa/Wellness packages
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Shuttle service
View
City view
View
Pets are not allowed.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Parking may not be available
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 5 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
5+ years
Extra bed upon request
$24 per person per day
The price in VND has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
American Express,
Mastercard,
Diners Club,
JCB,
Visa,
Maestro,
Cash only,
Bankcard,
UnionPay debit card,
UnionPay
This property accepts cash.
What are the rates at Grand Cititel Hanoi Hotel & Spa?
The base rate at Grand Cititel Hanoi Hotel & Spa is approximately $52. Be informed that this can vary depending on your room choice and booking dates. Enter dates for a tailored price.
What types of rooms does Grand Cititel Hanoi Hotel & Spa offer?
At the Grand Cititel Hanoi Hotel, guests can choose from suites like the Suite with City View and the Standard Suite, both accommodating 2 adults and 1 child, with bed sizes of King and Queen, respectively. Other options include Double Rooms such as the Deluxe Double Room and the Superior Double Room with smoking not allowed and accommodating 2 adults and 1 child. The Grand Deluxe King Room with City View is another Double option offering a spacious stay with a King size bed and no smoking allowed.
What are the main attractions at Grand Cititel Hanoi Hotel & Spa?
Guests at the Grand Cititel Hanoi Hotel can enjoy a variety of leisure amenities during their stay. They can unwind by visiting the spa, take advantage of wellness packages, or stay active at the fitness center. Families can dine together at the kid-friendly buffet while children enjoy specially prepared kids' meals. For a more formal dining experience, guests can head to the on-site restaurant, The Shii Kitchen, offering Asian, International, and European cuisines in a mix of modern and traditional ambiances. After a day of relaxation, guests can return to their soundproof rooms with private bathrooms, filled with free toiletries, ensuring a peaceful retreat during their stay.
Are there restaurants located within Grand Cititel Hanoi Hotel & Spa?
Yes, the Grand Cititel Hanoi Hotel has an on-site restaurant called The Shii Kitchen. The restaurant offers a mix of cuisines including Asian, International, and European. The ambiance of the restaurant is described as Family Friendly, Traditional, and Modern.
Can I use my credit card at Grand Cititel Hanoi Hotel & Spa?
Yes, you can use your credit card at the Grand Cititel Hanoi Hotel. They accept a variety of credit cards including JCB, American Express, Visa, Diners Club, and Mastercard. Additionally, cash is also accepted as a form of payment.
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