We probably had the best stay here in our 3 weeks in Vietnam. Because of that we extended our stay. The service and staff were outstanding, even considering the already high Vietnamese standards. The staff was extremely helpful, friendly and curteous. We were showered in small pleasantries whenever we sat down in the foyer. Besides, the breakfast's quality was outstanding. It consists of a great buffet combined with à la card dishes. Due to that we spent nearly 2 hours every day just enjoying the breakfast and the amazing view from the skyrestaurant. The rooms were very clean and nicely furnished, we felt extremely comfortable. I can only strongly recommend this place to everyone.

The hotel manager was friendly and helpful as well. However, he tried to insist to write our review here himself which we politely refused in the end. It is understandable considering the new opening of the hotel but it felt really pushy; especially considering that we would have given a very good review anyway

My partner and I booked this hotel and we can’t be more thrilled about it. This has been the best hotel so far in our Asia Trip. The staff of the hotel is so helpful and they always go beyond to make us feel happy, and comfortable. Since our nice friends from front desk to the owner always having a smile on their faces, giving us recommendations about where to eat, where to visit, helping us book taxis, also helping us book our cruise to halong bay and our train tickets to Hoi An. ( with was such a big help, taking into consideration we didn’t have to worry about this logistic in our trip). We want to do a special thanks to our friend from front desk, Michael who was always giving a great customer service to us and been such a nice, polite and thoughtful person who helped us through all the activities we want to do in HaNoi. The location hotel is in such a perfect spot and in a walking distance to the center and the main streets in Old Quarter. The room was always neat and tidy and we had no problems at all with anything. Even this hotel is located in the old quarter; we had such a good sleep and we never heard noises during our sleep which was very nice so we can relax after our exploring days in the center. The restaurant food is also so yuuumy with different options to choose from. We will stay in this hotel definitely in our next visit to HaNoi and we will recommend this hotel to all our friends and family who wants to visit HaNoi. Thanks Salute hotel for make us have an amazing time in your hotel! We can’t wait to come again and stay here.

Everything was perfect❤️ no complains!

The design and style is grand for its price. We like our room-executive suite. It was a newly opened hotel as fresh as 2 weeks, and I could say it was a thumbs up! The sky restaurant for the buffet breakfast was nice. The staff were very accommodating from the front desk, luggage assistance, room cleaner and the service driver, restaurant staffs. Everyone is so good. They are all great. We are accommodated well inspite our late check-in which is very early in the morning around 4am. The driver who picked us up at the airport was very patient to wait even though our flight was an hour delayed. We like that there is an electric fan in the room so we can use it while waiting for the aircon to cool. It was not that expensive and their service is more than what you paid for.

We do not have a bathtub, different from what is said on the website. Only a few tables in the sky restaurant, we need to share with other guests. We are only given 1 key card so whenever we come back to our room, we need to wait to have cool air. And our ice cream in the ref melted, we are not able to eat it. It can't freeze because whenever we leave the room and get the key card, all the lights including the ref will be off. It is nice that they have a lift but in some rooms you need to use the stairs per floor.. Not a stroller/PWD-friendly place.

The hotel's location in the old town was superb. The breakfast was varied, with high-quality products. The staff was very friendly and helpful, with anything you could ask for, whether it was about the hotel or the city. They were especially good at giving advice on city attractions, shops, and restaurants.

I was disappointed with the front desk receptionist, who charged us more for a one-night extension than what was advertised on the booking website.

I stayed here through out my Hanoi stay. Their location is Perfect. Close to everything. The staff were incredible . They arranged my trips and flights too. Always checking on me . Thankyou for your great hospitality. You have made my Vietnam trip amazing .

The breakfast was great , amazing location and very comfy bed and pillows

The shower didn’t drain so you couldn’t have a long shower without flooding the bathroom. The adjoining door to the next room was not sound proof so you could hear everything going on next door. The fridge in the room didn’t work

Hanoi Salute Hotel & Spa is a hidden gem that offers an experience surpassing the ordinary. From its superb location to its exceptional service provided by its staff, this boutique hotel proved itself to be an absolute treasure. The hotel's location is nothing short of perfect. Situated right in the midst of the Hanoi's Old Quarter, we were within walking distance of iconic landmarks such as the enchanting Train Street, the serene Hoan Kiem Lake, and the awe-inspiring Joseph's Cathedral. However, what truly sets this hotel apart is its immediate proximity to the charming sidewalk eateries, bustling day market streets, and the multitude of cafes that dot the sidewalks. It effortlessly immerses you in the lively and energetic atmosphere that defines Hanoi’s Old Quarter. Despite its bustling surroundings, the Hanoi Salute Hotel & Spa is a peaceful sanctuary. Tucked just two shops away from a bustling junction, it offers a serene retreat where you can enjoy a restful night's sleep, undisturbed by the city's vibrant pulse. Cleanliness is of paramount importance to any traveller, and this hotel excels in this regard. Our room was clean, with no hint of stickiness on the bathroom floor nor any smell of cigarettes. The meticulous attention to detail in maintaining a high standard of hygiene was evident throughout our stay. We highly recommend paying a visit to the Aha café just two shops away at the junction. Sipping on a cup of aromatic Vietnamese coffee while perched on the petite chairs, watching the mesmerizing traffic weave its chaotic dance, is an unforgettable experience that perfectly encapsulates the essence of Hanoi's Old Quarter. However, what truly elevated our stay to a remarkable level was the exceptional staff. Their warmth, friendliness, and eagerness to assist knew no bounds. They effortlessly went above and beyond to ensure our comfort and satisfaction.

We did not notice any public transport options readily available nearby. To explore attractions further afield, we have to use ride-sharing services like Grab, which were readily accessible although it is quite expensive.

The hotel has excellent services, each of the members was always ready to help. Special thanks to Jonathan who was there to greet us and accommodate any requests we had. The location is great, with everything you need at walking distance. I recommend the Pho right in front of the hotel, we ate there almost every evening 🤤 Speaking of food, there is a breakfast available every morning with everything you can expect from it 👍 About the room itself, it was very clean, and the bed was very comfortable. If you need WIFI, you will have no problem here, the connection is very good and stable. Overall we had a great stay at this hotel, if you come to Hanoi I highly recommend it!

Only two remarks: We stayed in the smallest room as we booked late and unfortunately there is no window which makes it a little bit sad. Next time we will definitely try a bigger room. And we had to turn off the air conditioning for a few minutes, twice during our two weeks stay, because of the smell of cigarettes.

Breakfast is excellent in taste and variety to change every day a little. All staffs can understand in English and are very kind.(specially woman staff in information desk, man staff and woman staff in breakfast restaurant but all staffs almost same kind ones). Most hotels in old quarter are located in very noisy area, but this hotel is in less noisy area even if in old quarter. I will choose this hotel again every time if any chance to visit to Hanoi. I really recommend this hotel,if you want to stay in old quareter at best price.

Noisy from door to door, and next building. But this problem will be same to all hotels in old quarter. Salute hotel will be less noisy than other hotels.

Staff are very friendly and proffesional. They showed us what hospitality is. Even tho the hotel has just opened recently, but, operation is good too. Since the location is center of town(I guess), you can experience many things of authentic Vietnam on feet. One more thing, the TV has Netflix, YouTube and so on.

Assumingly the window in the room is a bit thin so I heard other guests speak loud in the midnight. But the staff are aware of it so I hope it would be better soon. If you are a traveler who need to checkin international departure, you had better reserve thier transportation service, It is because of a heavy traffic jam in Ha Noi. Thier transpoartion service will get airport more punctually than regular taxi or Grab taxi.