The location and staff are really good. Dorms are also comfortable and air conditioned rooms with balcony view.

They don’t provide free water and also you’ve to pay to rent a towel.

the facilities is more than my expectation. It's really modern and comfortable. There's a balcony with the view of the railway. The location is also a good point as being Pho Co area, so I don't have to spend a lot on travel expenses. I have a praise on staffs, they allowed us to sit in the common room when waiting to the fly hour. Thanks a lot.

It was a bit noisy cause I had to live with other people but I think that is avoidable. I think the hostel should provide shampoo, towel,... as other places. To be honest, I don't have any criticization.

I saw some bad reviews, but when I actually experienced it, I was very satisfied. The room is clean and comfortable with a soft mattress. The hostel is located in the center of the old town so it is very convenient for going out, shopping, and eating. David staff is friendly and helps us as much as possible. Especially The price is more reasonable than other hostels I've stayed in. I will definitely come back and choose Ha Noi Eastern Gate Hostel

It’s a great time to me, If you love quiet, this hostel is the choice for you. Spacious and quiet space is a plus. Great location and good vibe. Especially I can see the train pass by my room which is so cool. The staff also very helpful and friendly. They helped me booked a tour to Ha Long Bay and Ninh Bình. So far so good. Thank you so much x

You can bring any thing food drink and seat down side lobby . Staff good , owner good he allowed early check-in and delay check out without extra money.

Wifi some time.drop network and water pressure not that much good 🚿 and 🚽.

everything was clean and the staff was extra nice! i left today and came back after a few hours to pick up my backpack and as my bus was running late and it was like 35 degrees, they let me stay for a while inside the hostel to relax and not die unnder the heat. I was not a costumer anymore but they didnt care and they treated me really nice! thanks so much, the least i can do is leave a great review! this hostel is great!!!

The staff on reception were helpful , good value for money. WiFi in the room was good. Good location.

The cleaning lady was very miserable & didn't suit being in this good team.

Super friendly and helpful staff. Perfect Location. I love the big stairs to get in the upper bed instead of the common little ladders.

There are no towels included, it’s possible to rent one, but as I asked there were no towels available.

The ataff was really nice and the beds really confortable. Also the hot shower that worked very good was a plus during cold days (8 degrees)

Even it was confortable, some common areas were not ideal and wifi worked witih difficulties sometimes

This place was good value for the money. It was clean and the staff were friendly, I met the owner during my stay and he recommended several cool places to visit nearby. Location was quite central too. I'd recommend to anyone looking for a good-value place to stay while in Hanoi.