super cute hotel with nice authentic vibes. loved the interior. perfect location. they lens out bikes for free which is awesome. mostly clean apart from the floor. Staff were friendly.

I usually walk barefoot at home or in hotels and had to wash my feet before getting into the bed. I felt like the staff were more interested in getting money out of me having me pay for the services that they provide even though I asked for for example other means of transportation or breakfast. Only one of the staff members that I mer actually spoke english so it was hard to communicate with the others when she Was there.

Very helpful at the check in, and all of the staff at Cozy are very helpful, and offered free bikes, a nice breakfast. Probably the best hotel on our stay in Vietnam so far. Ms.V at the front desk and Kathy the manager were great, and very professional.

The location is fine, but the surroundings could be better, perhaps more of a garden. The floor in the restaurant, under the tables was a bit messy, unclean. Perhaps a drink on arrival might be nice for guests waiting to check in. Mabey a brochure on places to see and offers available for tours in Hoi An. Perhaps an ironing board in the rooms?

lovely property with good location walking distance to the city, breakfast was lovely and staff really friendly :) the room was great size and the pool was lovely.

the only negative thing I can say is that the bikes provided by the hotel were very old and breaks did not work in 90% of them and this can be very dangerous. the bikes were defiantly to old and in poor condition for riding. I would recommend renting bikes from somewhere else. but the hotel it self is lovely.

The breakfast is delicious with numerous types of fruit. The room is clean and the decoration looks nice. The have bike renting for free, a good choice to go to the old village.

The scented candle had a strong smell, which is not pleasant. The toliet also smells a little bit, possibly the air handling system need improvenment. theare was a garbage corner near the hotel.

The Cozy Boutique Hotel is fantastic. The location is excellent; close to everything at the end of a quiet street, lots of restaurants close by, easy walk into old town, and peaceful nights so you can sleep. The room is wonderful; very comfortable beds, lovely river view, big bathroom, cold fridge, clean great sized room, and lots of hot water. The breakfast is fabulous; freshly made eggs, a selection of other delicious breakfast foods, hot and cold beverages, fresh fruit galore, and a lovely large, bright restaurant to eat in. The staff here is the best part, even after all the other wonderful things about this hotel. They pride themselves on taking excellent care of the customers and it shows. From the moment you walk in the door the front desk staff envelop you in their Hoi An charm and make sure every second of your stay is perfect. Miss Vy was the reason we had such an amazing stay at this hotel, making wonderful suggestions on where to eat, where to go and what to see. Everything she arranged or suggested for us was perfect! She is the star of the show at the front desk and her colleagues are just as wonderful. Miss Ling is another staff member who is a rising star at this hotel and will make sure you are well taken care of. Miss Emily in the restaurant is hilarious and awesome. You will not go hungry or thirsty or want for anything while she's working, she is on top of everything. Honestly, the staff are remarkable and made our stay one of the best experiences we've ever had.

A Memorable Stay at Cosy Savvy Boutique Hotel in Hoi An Review: We recently had the pleasure of staying at the Cosy Savvy Boutique Hotel in Hoi An and were thoroughly impressed with every aspect of our experience. From the comfortable accommodation to the exceptional service and the delightful recommendations from Lyn, our stay was nothing short of outstanding. The accommodation at Cosy Savvy Boutique Hotel was simply perfect. Our room was cozy, well-designed, and provided a relaxing atmosphere after a long day of exploring Hoi An. The bed was incredibly comfortable, ensuring a restful sleep every night. The attention to detail in the room's decor and amenities added an extra touch of luxury. The service at this hotel was truly exceptional. The staff went above and beyond to ensure our stay was unforgettable. Lyn, in particular, stood out with her warm and friendly nature. She welcomed us with a genuine smile and took the time to recommend the best places to dine in town. Her suggestions, including Morning Glory, Bale Well, Nu Eatery, and Ms V's Market, were spot-on and allowed us to savor the delicious local cuisine. Lyn also provided us with excellent recommendations for tailors, making our shopping experience in Hoi An even more enjoyable. The overall service at Cosy Savvy Boutique Hotel deserves a five-star rating. Every staff member we encountered was attentive, polite, and eager to assist us with any requests or inquiries. The personalized attention and care we received made us feel truly valued as guests. In terms of facilities, Cosy Savvy Boutique Hotel exceeded our expectations. The entire property was well-maintained, and the cleanliness was impeccable. The common areas, including the lobby and dining area, were inviting and tastefully decorated. The attention to detail in maintaining the cleanliness and freshness of the facilities contributed to the overall pleasant atmosphere of the hotel.

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Me and my Mum visited in May and cannot recommend this hotel more! Amazing staff, great location, lovely breakfast, great facilities and everything you need for such a perfect stay in Hoi Ann. The staff really do go above and beyond!! They cannot help you enough and it really made our trip. Special thank you to Lyn and Vi for always being so lovely and helpful. The hotel is a very short walk in to the main town and the walk is very safe. The breakfast offers both Western and Vietnamese with plenty of choice! The gym is basic but more than enough equipment. The pool area is lovely with a nice chilled atmosphere. We borrowed bikes twice which were free and a great addition. The rooms and hotel itself was so clean! Would 100% come back and recommend this to anyone wanted a great hotel in Hoi An! It really made our stay….Thank you ☺️

We loved our stay here, we were across the road in the villas and it was very quiet and relaxing. We didn't use the pool at the main hotel but there is a lovely smaller pool which we very much enjoyed swimming in and relaxing reading our books. The hotel staff were amazing especially Daisy she went out of her way to provide us with recommendations for everything we could have wanted in Hoi An and her recommendations were excellent. Loved riding bikes and it was a nice walk to the Old Town. Breakfast was good

We had one dinner in the restaurant and it was not very good at all, but there are so many good restaurants close by so we didn't mind so much.

We Spent 15 nights at this amazing hotel, all the staff are friendly and very helpful, nothing was too much trouble. Every evening the staff would ask if we wanted a taxi, which they organised for us on 2 occasions, otherwise it was safe to take a 10-minute stroll the centre of Hoi An where all the restaurants, bars and shops were. The roof top pool was lovely with a wonderful view of the city and river. Everyday had a happy hour between 2:30 – 4:30 where the staff served amazing cocktails. The hotel spa was very good and not expensive, we had a massage after a day trip and my wife had a manicure the day after we arrived. A special thank you to Hannah, Kathy, Tracy and Tony who went above and beyond in ensuring our stay was an enjoyable one. We would stay again at Cozy Savy the next time we visit Hoi An.

The cozy savvy hotel is very tasteful and high class. The location and the staff is great. The breakfast is very varied and nutritious. Also the rooftop pool is basically very nice, but holds too few beds for the amount of guests.

Although we had actually booked a room in the cozy Savvy Hotel, we were accommodated in the "Villa" hotel next door. Both are marketed separately and but are apparently also connected via booking.com, although the Villa is much cheaper when booked directly. Accordingly, there was an unpleasant feeling of being misled for a short time. However, the staff organised a change to the other hotel, so we were satisfied in the end. However, I consider the practice of interconnected hotel bookings problematic.