Breakfast, entrance hall, bar, restaurant all were excellent. Staff very friendly and helpful. Location was ideal for visiting Dublin in just three days. Wouldn't mind staying again at Riu Plaza.

The room was small, no armchairs were provided and same dust was visible on headboard and bedside lamp. Quilt cover and one of the pillow cases was stained with blood, we noticed this on our final night so there wasn't time to ask reception to have them changed. I'm sure they would have changed them. Otherwise everything was tip top condition.

Excellent location - Delicious Buffet breakfast with very good selection. Old world style hotel with impressive reception area - hinting at the grandeur of the old Gresham- Art Deco. Room & bathroom quite old fashioned but spotlessly clean. Excellent shower ( although over bath which we didn’t mind) Staff friendly & attentive. Special mention to John in concierge .Had dinner 2nd evening in Toddy’s- lovely meal- so well attended to by the brilliant Colm!

As 4 star hotel we would have expected bottled water in room. Also no plugs beside beds to charge phones… please take that issue on board to correct..moving forward that would certainly discourage younger people returning!

It’s lovely old style and it’s location at the heart of the Irish battle for independence, the spacious room and the daily supply of filtered water.

The noise from the streets at night and the intransigence and abruptness of some of the staff. It is now owned by a Spanish company and some of the Spanish staff don’t have the necessary charm and customer focus. One example - we booked the Gresham because when we were there 5 years ago you could have Irish whiskey in your porridge -yum. They no longer provide this and the person in charge asserted that the hotel had ever had that. An Irish staff member overheard our conversation and tried to help but to no avail. A simple thing but enough to put us off.

Have been numerous times over the years and the location is central

The continual noise when closing bedroom doors,especially at 2am onwards The carpeting in bedroom,appears vinyl and not pleasant and definitely not in keeping with the hotel The lounge being told to move and sit at a table for two not on the sofas designed for more people

Arrived early as we were attending a local rugby match so special mention to James at Reception who very kindly helped us to get checked in earlier. Staff throughout the hotel were polite, friendly and helpful. Room was clean and comfortable. Breakfast had a fantastic selection and was very welcome having been out socialising the previous evening! We have stayed at this hotel several times over recent years as it is a great starting point to visit various sites in and around Dublin whether you want to walk or use public transport. Another bonus is that if you park in the Q Park - The Spire, which is behind the hotel. On checking out, reception can validate your parking ticket which gives you a discount on your parking costs when paying - usually works out around 30% off!!

Nothing to complain about.

We had a spacious family room for 3. We stayed at the hotel on 18 Oct, 20-21 Oct. For the first night we had a room facing the inside courtyard. For the next 2 nights, we were lucky to get a room facing the street. On 18 Oct, the USB charging point on the wall has some problem. I went downstairs to tell a staff about it and want to borrow an adaptor. She explained that the hotel doesn't has spare adaptor to lend. Nevertheless, she immediately sent a duty manager (Suraj) to check and confirm the problem in my room. Suraj also advised me that the hotel doesn't have any adaptor for lending but he lent me his own adaptor so that I did not need to go out and buy an adapter at night. Upon explaining to Suraj that I would still need to buy an adaptor because I would stay for 2 more nights, he went extra miles and let me keep his adaptor till I check out the hotel on 22 Oct (don't forget I didn't stay in the hotel on 19 Oct), such that I could save some money and no need to buy an adaptor. I really appreciated the kind gesture of Suraj. The female staff at the lobby counter who first received my enquiry also called my room to make sure the duty manager did come to help me out. I really like the staff of this hotel. I also like the breakfast offered by this hotel.

Had a lovely time at the Gresham with my husband, we were welcomed by Samara and she did an excellent check in, made us feel welcome, upgraded our room when she noticed we were celebrating my birthday. All the other staff we met during our stay were very courteous and smiling. Our room was beautiful, partial view to O’Connell street, bed very comfortable.

only downside was that our room 3037 might need the toilet flush to be fixed, the water kept running for the whole time we were downstairs having the breakfast, not compatible with the environment friendly policy the hotel seems to have.

The beds were very comfortable and the rooms were very quiet. The breakfast options were very good, The staff was very responsive and attentive. The manager on duty was exceptional when we had a problem with the heating in the room and Marco was also a great help in the resolution of the problems. Location is good and accessible to shopping and restaurants.

Found it difficult to regulate the temperature in the room and had to ditch the duvet. We were not fond of the vinyl flooring. The storage space was limited if you were staying there for a week or so.

We recently had the pleasure of staying at The Gresham, and I must say it was a fantastic experience from start to finish. The room was spacious, clean, and well-appointed, providing all the comforts one could ask for. The amenities were top-notch, and the location was perfect for exploring the city. A special mention goes to the porter, Stephen, who truly made our stay memorable. His warm and friendly demeanor, coupled with his extensive knowledge of the local area, provided us with excellent tips on must-visit locations and attractions. Thanks to Stephen, we were able to explore some hidden gems that we would have otherwise missed. Overall, I highly recommend The Gresham for anyone looking for a comfortable and enjoyable stay. The exceptional service and attention to detail make it a standout choice

While our stay at The Gresham was overall fantastic, we did notice that the water temperature in the showers was not consistent. It would be great if this could be addressed to enhance the comfort of future guests. Secondly we found the price-quality ratio of the food at Toddys Bar & Brasserie to be disappointing.

Such a beautiful hotel to visit. The staff were all so happy to help you and greet you when you enter the lobby.

The floor in the hotel room was really hard. When you’ve been walking around Dublin all day, it would have been nice to have carpet to walk on in my room to be more comfortable. Also, the position of the plug sockets. It was hard to get ready on a morning when it was still dark outside. Need the lamp on to see as no main light, but only one plug so then had to plug straighteners at the side of the bed and stretch over to be able to see in the mirror. The big mirror had no plugs near either. Nothing major but just made it awkward.