Clean Comfortable Quiet

Television Didn't work very good. Contacted staff about the problem. They informed me that it was because the hotel was under construction. I told that it had a lose connection on back and when you giggled it would work better but not all the time. So for my 6 night stay I watched a snowy and vertical lined television screen. I think they used the remolded as an excuse to blow off problem.

Very nice check in was quick, lady very nice” also when I thought someone follow me an calling” from car they checked into it” and it turn out to be a lady on the phone walking behind me from same hotel” misunderstanding but quite nice easy to book last minute

Carpet” not that it was not clean I my allergies because of carpet” now days to be safe all floor should not have carpet

Beds were very comfortable. Rooms are nice and big, we had a refurbished one. Staff very friendly and helpful.

Silly little things, no hooks in bathroom, so no place to hang towels. Also no place in shower to hold soap or shampoo. So had to place on floor. Water pressure not the best.

Rooms were roomy. Bed was comfortable, however, the pillows were too small. The breakfast was good and 24 hr coffee bar is an excellent idea.

The heat in our room didn’t stay on long enough especially in the low temperatures the city was experiencing.

The breakfast was great. It got me started each morning. The location was a little far from where I had to travel to,but the area had everything I needed.

The pillows were too soft. That's all I can say I didn't like.

Staff was very helpful. And attention to detail was my takeaway from the experience. Definitely staying on my next visit to Chicago.

Nothing.

we did not utilize the breakfast. I was at a meeting during the 2 hours of the breakfast.

that we were put in a previous handicap room. This issue there was that there is no shelf in the shower for personals. And that it was very difficult to get the shower head to stay put since designed for handicap.

Location was great. Close to the airport, restaurants, shopping, etc.

It was located next to a restaurant where there was a party going on the night we arrived. The music was extremely loud. It was disturbing.

Economical, parking included, bigger rooms

Area, breakfast does not have much, little old, rooms wall were dirty

The stuff was very nice. The rooms where nice for the price paid.

The shower was doing a weird sound while using it but other than that was good.