Pilot Beach Resort

The food was amazing with many choices. There were organised football sessions which my kids enjoyed but every day there was something to do. in addition, the pool and beach are beautiful and clean.

it wasn’t peak season when we visited (end of May, beginning of June) but on multiple occasions we had to queue for dinner or wait for service. i

what a beautiful resort. great facilities, clean, comfortable, beautiful grounds, great beach, never felt crowded or noisy, very friendly and attentive staff. The management and staff know how to run a hotel.

just to be really picky, the mattress was bit on a hard site for my liking. also disappointed that you couldn’t get free drinking water and had to keep buying bottled water, beside the cost, it is all the wasted plastic bottles that I don’t agree with

We got an upgrade to a room on the beachfront; it was absolutely amazing. The hotel is quite large, but very well organised. We really appreciated the late dinner on the day we arrived very late. There are no queues in the dining area and you can always find a sunbed. Based on the description we were a bit concerned about the fact that a road bisects the hotel premises, but there is absolutely no noise from the road and the two parts of the hotel are linked by a tunnel that you can even drive through. We also liked the fact that we could park very close to the room.

Just a few items of nitpicking: The buffet dinner offered a large variety of food, but still sometimes we struggled to find anything really tempting (it's entirely a matter of taste, of course). The foods served are a bit toned down in taste; probably aimed at German/North European guests. The playground is unfortunately not shaded in any way, so cannot be used during the day (too hot). Finally, it would be useful to cordon off pedestrians from cars in the tunnel linking the two parts of the hotel.

Nice property, location and service. Children animation is organized on a high level.

Personal was quite cold, badly organized lines in the restaurant. Particularly child animator was not on his spot and probably not very fiteable to work with children

We enjoyed our time very much. The facilities were great for family vacation, and the staff was absolutely wonderful.

We had feedback regarding the little train- this is a very useful and fun way of transport but it is over priced! Especially compared to taxi prices and availability. I understand some charge but shouldn’t be three times (or more) of price of taxi.

Great location and facilities

There is a major road going through the middle of the resort which causes a lot of external noise especially at night

the staff were incredible

dated needs refurb

I like the staff who were all extremely friendly. Also the location next to the beach. The pools are clean and well maintained as are the gardens. Room service was good and the reception desk very helpful. I would definitely come back here again.

The room balconys are overlooked by neighbouring rooms, so there is no privacy. Couples tables are all on the edge of the restaurants, so we were mainly sat in direct hot sunlight, while tables for 3+ seating were shaded.

It is a really big compound and many different options of rooms. We could park our car just next to our room, what make our stay even easier. We stayed on the room 2120 and it was clean, good size, comfortable bed and beautiful view. Despite the number of families and children around, we didn’t have problem with noise. The resort offers good options of restaurants for all meals, plus pool and beach service. The beach of the hotel is amazing. The staff is efficient, not so friendly, but efficient. The room was cleaned everyday. It is definitely a place for families with children, just have it in mind.

Something that is really annoying is the “towel chair reservation” at the pool and beach. People simply let their towels there forever, from one day to another, monopolising the best chair places. We got at the beach everyday around 8h and the front row of chairs at the beach were all marked with towels and few of them we saw people arriving to use it only in the late afternoon, so it was the entire day there, blocked without use. The hotel advises not to do that, but it is not enough. They should collect all the towels left from one day to another, would already help and be fair for the ones who arrive early at the beach.

Fantastic pools, beautiful location tucked between the sea and mountains, lovely beach, plenty of loungers, lots of space, beautiful landscaping and surroundings, excellent facilities, good food, a number of restaurants to choose from. Train to nearby lake. Friendly staff and spotlessly clean.

The hotel would be perfect if the bedrooms were updated.