Grand Hotel Europa & Restaurant

Great hotel for near the station, and central to walk for the castle, tribunali street, Spanish quarter, sansevero museum and cathedral. Bed very comfy, room spacious, 24 hour reception, friendly staff. It was clean and we felt safe. Short walk to the train station but not noisy at night. Air conditioning in the rooms.

Breakfast was a little bit expensive for what there was and there is a street cafe just a few steps away.

The room was clean and quiet. The heavy window made it sound proof and very good for sleeping. bathroom was good size and very functional. The ac worked very very well and that is a huge plus bc it was hot and sticky outside! I actually like that the property is quirky and has its own style.

The areas around the hotel was quite dirty— in front of the hotel was clean and tidy—but across the street was filthy with trash. Also I found it odd that so many people were just hanging around at 5pm on a workday… Also trying to cross the street was a terrifying experience— that traffic is crazy. Not a hotel issue, just an observation.

V central, very clean and comfortable. It's a 5 min walk to Alibus (airport coach) and Garibaldi station.. easy to get the train to Pompeii and the metro across town. The staff are friendly and helpful.

It would be nice if the bar was open later....

Location is great. Staff at the reception were very polite and helpful. Breakfast was very good. Room, linen, cleanliness were good. Overall, nice stay.

1. Even though room was available and ready, hotel asked for EUR 15 for early occupation of room. Never seen this extortion anywhere else. 2. The room, locker and lights was to be operated by old fashioned physical keys, not the electronic type. All the three keys were put in one heavy key ring. If you want to operate the locker, the room will become dark because the key ring is to be removed from electrical switch. :-(

Great hotel. Fantastic location, clean, quiet and the staff could not be more helpful!! I have been to Naples a few times and stay here every time.

The first impression of the street the hotel is situated is that it looks a little rough! Graffiti on walls on some surrounding buildings. However, it is a busy and great location across the street to the central train station where you can go anywhere from there. I felt very safe and so did my daughter. It is a real gem of a hotel. Highly recommend it.

Great hotel, just a minute from Napoli Centrale station. Tip: take the right hand side exit from the station as you come from the trains and you'll find yourself at the entrance of the hotel. The owners of the hotel have taken great interest in the upkeep, presentation and ambience of the place. The receptionist Ida looks really stern but is so helpful with everything from the accommodation, to places to see, travel arrangements, everything. The rooms were pleasantly different: the living room and bathroom downstairs and the bedroom on a loft upstairs.

The area around the hotel is a bit rough, but hey, that's Napoli's infamous Piazza Garibaldi. We chose to stay indoors past sundown or if we were out we ensured we were dropped by taxis straight at the hotel rather than walk through that part of town.

The location was pretty good right near the train station, the rook was clean and the bed pretty confortable.

- the air conditioning worked with a timer. I couldnt have it turned on permanently - i asked for a supplimentary bar of soap and instead the maid took one of the soaps that i already had - i asked for a quite room and for the first two nights it was ok but in the last night a disrespectful neighbor turned the TV loud in the middle of the night. Fortunately the person from reception helped me out with that but I think this situation could’ve been avoided.

Great location around the corner from Naples railway station. Room was clean and comfortable. My daughter enjoyed proper bath as it is getting less to see a spacious bathroom with good bathtab in hotel rooms these days. When I could not work out the air conditioning, they quickly sent an engineer to show me. We didnt eat there but hotel interior was elegant and chic. There are a lot of friendly cafes around to enjoy breakfast. Station is 2 minutes walk away where we could eat or shop any necessities. We got there at night and staff kindly told us which restaurant was still open for late dinner. But even if we didnt have that option, the station had everything.

While all staffs were friendly and professional, sometimes staff's knowledge was valid as to how to get around the city e.g. on Sunday, a staff said Kiosks are shut so it would be difficult to get bus tickets, but there were still a lot of kiosks etc. open I could easily get the tickets. But railway station staff and travel agent staffs at the station were always willing to help, they told us the best way to get around so it did not become that much of an issue.

Great location. near the railway station. Room was OK. Very comfortable. Air Con worked well, which is essential during the very hot weather. After the bar closed the Night Porter allowed us to watch Youtube in the bar, though we did get told off for playing music a bit loud on the last night!

The location around the hotel was very dirty, with many homeless men and women sleeping on cardboard. some of them were completely naked. The local police didn't seem that interested about dealing with them.

A very comfortable hotel for the price. Ideal location right next to the main train station. Great for train/airport transfers and ideal for a few days stay in Napoli. Staff friendly and helpful.

This hotel still uses plastic cups and cup wrappers in the bathroom. Thought that was a thing of the past :(