Hotel Luna

Hotel Luna is a beautiful colonial property in the middle of all the action in Guanajuato. The included breakfast was adequate, and the outside dining during the day was lovely in the shade of the plaza's vegetation. Most of all, the staff was incredible. Quick to change a room to a quieter locale in the hotel, or offer travel assistance, I can't say enough nice things about their concern.

Guests beware! That same central location translates into a horrific noise level in the evening! Mariachi's, amplified Norteno bands, and revelers all vie for customers dining on the patios in front of this establishment. They all play at the same time, attempting to drown one another out with their individual tunes. If you're room is above this cacophony, you better be deaf or dead drunk. Groups of minstrels will park under windows in the alley behind the hotel around 11pm with their boisterous customers as well.

Location was perfect. Right on the center and easy to walk everywhere.

Unfortunately, the live music goes on until midnight and it's quite loud in the rooms that face the front.

This beautiful old hotel is located in the center of el centro. Can't get any closer to the action. Restaurants, music, museums, shopping....everything. The plaza and immediate streets are blocked off to traffic making it less congested and a bit quieter. I would suggest getting a room on a upper floor and towards the back of the hotel because the mariachis and other small groups play full blast until late into the evening. I was in room 18 and could hear it but it was not very loud and although a light sleeper it wasn't a problem, bring ear plugs to be safe. The room was very spacious and the breakfast was good with seating inside or out. The day manager at the desk was very helpful and courteous.

The room could use a bit more attention to cleanlyness.

The hotel is in the main jardin, the town square. You will find easy access to all the tours and activities from here. We booked our city tour and callejoneada from the hotel, the staff was super helpful.

The tapas bar next door has a lot of mariachis and norteño groups patrons will hire so the music is about loud until the bar closes around 2am. However, this comes with the location as you will literally be in the center of it all.

Believe them when they say the rooms in front are loud - ridiculously so. But they moved us right away to a room on the back side overlooking a tiny street with no traffic and it was lovely. The staff at the front desk and in the restaurant were incredibly helpful, kind, and patient. Can't beat the location. After walking steep hills all day it's wonderful to come "home" to the flat center of town where there's music and trees. And the A/C was fantastic in the hot and humid summer.

The wifi didn't work except in the indoor part of the restaurant. But they helped me find a place to work and the snacks and drinks and service were great when I was working.

This was the second time I've stayed here. The first time was about 15 years ago and i remembered it was a nice hotel. It was actually a lot nicer than i remembered. The location can not be beat! Right on the jardin and within easy walking distance to almost everything in the city center. The included breakfast is nothing to write home about, but it gets the job done. Coffee juice eggs bread... The man at reception was very helpful with arranging airport taxi and bag storage. The room was spacious with a King bed that was firm but comfortable. The bathroom was clean. If you catch a taxi or uber to the hotel you can get dropped off behind the Teatro Juarez and then walk a short block to the hotel. From behind the theater you can see the trees of the jardin and then its easy to locate the hotel from there.

The only real knock on this place is that you can hear the music from the jardin down stairs until late into the evening. If you're a light sleeper or sleep early then you may want to ensure they put you in a room away from the street and away from the large open interior (if possible). There really isn't much the hotel can do to alleviate the music, in fact unless you're trying to sleep through it the music in the jardin is one of the enjoyable parts of this location (at least to me)

The staff were extremely helpful & warm. The room was perfect, free breakfast delicious and the location of the hotel was the best. Some reviews complained about windows which we didn't care, we had an AC & were happy. Others complained about the noise, yes the area is very lively so if you need absolute silence stay elsewhere. We are from NYC & the noise was normal 🙃 Stay here!

Delicious breakfast. The room was gorgeous. And the location was fantastic.

Mariachi bands kept us awake until 2am. The room could provide earplugs. Definitely bring them if you like to sleep in quiet.

Location is perfect in the middle of everything including restaurants, shops, museums and attractions. Hotel is beautifully decorated and breakfast can be taken on the nice patio out in the square. Staff is very friendly.

As with all locations within the central area, there is noise from the streets sometimes late at night, but it's the same with all hotels in the area.

The location was perfect for entertainment and the whole city was very clean The breakfast was absolutely perfect good choices We will definitely be coming back soon snd staying at the Hotel Luna for sure

The room was a little small No area to put our suit cases and the sink area also very small