Call for great rates
+1-833-728-20412,995 reviews
From
$263Prolongacion 5 Avenida Manzana 20 Lote 006, Playa Del Carmen, 77710, MX
Reservations:
+1-833-728-20412,995 reviews
1/52
From
$263Call for great rates
+1-833-728-2041Spa/Wellness packages
Pet Friendly
Beachfront
Outdoor swimming pool
Free Private Parking
Free wifi
Steam room
Spa tub
Welcome to the Grand Riviera Princess - All Inclusive, a 5-star resort located in Playa del Carmen, Quintana Roo, Mexico. Situated just 4.3mi from the city center, this beachfront paradise offers an unforgettable vacation experience. With 2995 reviews and a minimum price starting from $263, you can expect nothing less than excellence during your stay.
This resort is packed with amenities that cater to your every need. From a spa and wellness package to an outdoor swimming pool, hot tub, and sauna, relaxation is at your fingertips. Water sports enthusiasts will love the water sports facilities available on-site, including diving, snorkeling, and windsurfing. For the little ones, there is a kids' club with free activities, as well as a playground. And if you're looking to stay active, take advantage of the tennis court and fitness center. After a day of adventure, treat yourself to delicious meals at the hotel's restaurant or unwind with a cocktail at the bar.
In addition to these fantastic features, the Grand Riviera Princess - All Inclusive offers a wide range of other amenities that will make your stay even more enjoyable. From a convenience store and hair/beauty salon to archery, nightly live performances, and a game room, there is something for everyone. The resort also provides various spa services, including massages and body wraps, for the ultimate pampering experience. With a dedicated staff to assist you and easy access to popular attractions, this hotel is the perfect choice for a memorable vacation in Playa del Carmen.
After a refreshing swim in the sparkling outdoor pool, head over to one of the Grand Riviera Princess - All Inclusive's many dining options to satisfy your appetite. Indulge in a variety of international cuisines at the Buffet Restaurant Green and Buffet Restaurant Orange. For a taste of Italy, make a reservation at Mama Mia, a modern and romantic Italian restaurant. The Grill Restaurant La Vaqueria is the perfect spot to savor grilled BBQ specialties. And if you're in the mood for some Asian flavors, head to the Asiatic Restaurant Miso. With a total of 12 restaurants on-site, including seafood, Swiss, Mexican, and international gourmet options, you'll never run out of delicious dining choices.
To make your stay even more convenient, the Grand Riviera Princess - All Inclusive accepts cash payments and the following credit cards: Visa, Mastercard, and American Express. Whether you prefer to pay with cash or swipe your card, the hotel has you covered.
When it's time to retreat to your room, you'll find a variety of options to suit your needs. The Deluxe Junior Suite is perfect for couples, featuring a comfortable King-size bed and room for one child. Families can enjoy the spacious Family Club rooms, which accommodate up to three adults and two children. If you're looking for something extra special, consider the Deluxe Junior Suite with Pool Access, available for guests 13 years and older. No matter which room type you choose, rest assured that smoking is not allowed, ensuring a pleasant and fresh atmosphere throughout your stay.
With its extensive amenities, diverse dining options, and comfortable accommodations, the Grand Riviera Princess - All Inclusive is the ultimate destination for a memorable vacation in Playa del Carmen, Mexico. Book your stay today and get ready for an experience of luxury, relaxation, and culinary delights.
Closest airports
Cozumel International Airport
12.7miCancún International Airport
27.2miSpa/Wellness packages
Pet Friendly
Beachfront
Outdoor swimming pool
Free Private Parking
Free wifi
Steam room
Spa tub
Beach
Kids' club
Air conditioning
Hot tub
Tennis court
Kids' meals
Beach umbrellas
Beach chairs/Loungers
24-hour front desk
Live music/Performance
Bar
Fitness center
Elevator
Room service
Restaurant
Garden
Terrace
Air purifiers
Free toiletries
Balcony
View
Bathtub
Private Bathroom
Parking On Site
Family Club - Pool Access
1 King Size Bed
1 Bunk Bed
2 Double Beds
1 Bunk Bed
635 sqft
Hot tub
Spa tub
Private Bathroom
Bathtub
x3
+
Welcome to our Family Club room, where you can enjoy pool access and relax in 635 sqft of space. This room is perfect for families, with accommodations for 3 adults and 2 children, and features incredible amenities such as a hot tub, private bathroom, terrace, and flat-screen TV. Come and experience a truly unforgettable family getaway.
Family Club Room
1 King Size Bed
1 Bunk Bed
2 Double Beds
1 Bunk Bed
625 sqft
Hot tub
Spa tub
Private Bathroom
Balcony
x3
+
Experience a luxurious stay in our spacious Family Club Room, boasting an impressive 624 sqft of modern comfort. With accommodations for 3 adults and 2 children, enjoy the convenience of a King size bed, two Bunk beds, and two Double beds. Indulge in the ultimate relaxation with a private Hot tub/Jacuzzi and Spa tub, and take in breathtaking views from your Balcony. Additional amenities such as a Flat-screen TV, Air purifiers, and Free toiletries ensure a memorable and enjoyable getaway for the whole family.
Deluxe Junior Suite (2 Adults + 1 Child)
1 King Size Bed
605 sqft
Hot tub
Spa tub
Private Bathroom
Balcony
Indulge in our spacious Deluxe Junior Suite, boasting 603 sqft of luxury, complete with a private balcony and stunning views. Relax and unwind in the hot tub or spa tub, and enjoy the comfort of a king-size bed, air conditioning, and a flat-screen TV. With top-notch amenities like a minibar, tea/coffee maker, and air purifiers, your stay with us will be nothing short of exceptional.
Deluxe Junior Suite
1 King Size Bed
1 Sofa Bed
605 sqft
Hot tub
Spa tub
Private Bathroom
Balcony
x3
+
Indulge in the ultimate luxury at our Deluxe Junior Suite - a spacious suite with a hot tub, private balcony, and stunning views. Relax in the comfort of a king-size bed and enjoy top-notch amenities such as a spa tub, minibar, and flat-screen TV. Perfect for families or a group of friends, this suite offers enough space to accommodate up to 3 adults and 1 child.
Deluxe Junior Suite (2 Adults + 2 Children)
2 King Size Beds
605 sqft
Hot tub
Spa tub
Private Bathroom
Balcony
Indulge in the ultimate luxury with our spacious Deluxe Junior Suite. Featuring two king-size beds, a private balcony with stunning views, a hot tub, and a flat-screen TV, this suite is perfect for a relaxing getaway.
Deluxe Junior Suite with Pool Access (Only for 13+ years old)
1 Sofa Bed
1 King Size Bed
605 sqft
Hot tub
Spa tub
Private Bathroom
Bathtub
x3
Indulge in our Deluxe Junior Suite, where you can relax by the pool with exclusive access and enjoy the spacious 603 sqft suite with a hot tub, private terrace, and stunning views. Experience luxury and comfort with a king size bed, sofa bed, and top-notch amenities such as a flat-screen TV, air conditioning, and free toiletries.
8
2,995 reviewsFrom
$263Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇺🇸
Madison
9.1
9.1
I will say, the reviews made me nervous. The people complaining in these reviews are clearly the kind of people who will find anything to complain about. This place was amazing, especially for the price, and most of the staff were nothing short of delightful. I have stayed at Beaches resorts and this resort cuts it close for less than half the price. The a la carte restaurants do need reservations, but if you can’t get one on the app just talk to the concierge and 9/10 times they can get you a table.
We did have one issue towards the end of our trip - my boyfriend caught a stomach bug and couldn’t leave the room. I went to the sports bar and asked if I could take food to go and the bartender told me no. I explained to him that my boyfriend was very sick and couldn’t leave the room and needed to eat and he just said “sorry.” and walked away. I’m sure people get the stomach bug often in Mexico, and they should make sure those people are able to eat without paying extra for room service. Oh, and they don’t provide hair conditioner so make sure you pack your own.
🇨🇦
Bene
9.1
9.1
We loved our stay with the kids and grand children at this hotel. Lots of things to do for the children. Wildlife was so fun to see. Monkeys, coties, iguanas. Buffet was good too. Restaurants where a hit and miss. Entertainment was excellent in the evening shows. Bars where good and we did not find them watered down. Waterpark for the kids was so fun and they loved it. The beach is the best part, shallow and warm water. Staff where very friendly to us. We would all come back here again in a heartbeat. Don't listen to the other negatives. Yes, this is not a 5 star hotel, so don't expect it to be. Its a 4 star hotel and we where very satisfied.
🇮🇪
Lee
8.2
8.2
Beautifully maintained grounds, thoroughly cleaned everywhere, unbelievable choice of food at the buffet restaurant, all staff very friendly and polite, wildlife literally on you doorstep. We stayed in a villa, fantastic room overlooking the manmade lagoon, private pool, bar, waiter and concierge, and a separate beach area. Only 30% capacity so plenty of space, no waiting at the bars. Was Value for money because of the heavy discount, not sure if would be the same if we paid a higher price.
The special themed restaurants fell way short, they were included in our package, definitely glad didn't have to pay a supplement. Some waiting staff not trained properly, friendly,but very poor service if your server. A management issue. The greed and the waste was a big concern, it's purely personal but all inclusive is not for everyone. Our last time certainly.
🇺🇸
Krystle
8.2
8.2
The property was beautiful and very well kept. I loved the lighted pathways at night and the beautiful sculptures along the path. there were several pools with swim up pools and lots to do. My villa was amazing!!! I really liked the outside patio where I lounged most mornings and had coffee. when you booked the Villa you had access to a private pool area with delicious drinks, pool side service and cabanas. My room had an outside shower that was best part!!! overall I enjoyed my stay a lot.
The food. Not to going lie, it was horrible in the buffets. But when you booked dinner in the restaurants that food was better. if you have the black bands (Villas), then you can eat at Chillout for free. that place was delicious and the beach view beautiful
🇬🇧
Emma
8.2
8.2
great resort - read so many negative reviews which completely put us off! i wish I didn’t as when we arrived we were transported to Platinum, quick easy check in a few mins, great service, clean and amazing huge room with an amazing sea view! al a carte restaurants were all great - buffet so much choice! perfect for a family holiday and at a great price. I’m so sad to be home :( staff work sooo hard with masks on all day long.
The lady in the ice cream shop would not serve us despite being served in there earlier in the week and having 2 hot children about to leave the resort. we were told on an Instagram message that the ice cream parlour is for ALL guests - it is not! we were really upset about the treatment on our last day and a downer on an otherwise amazing stay.
🇨🇴
Laura
8.2
8.2
The fact that was a big place so everyone could get their own space to do things and enjoy their vacation time.
The all inclusive part. It turned out it was not all inclusive. I had to pay extra to get ice cream, and to go to two of the restaurants that per description were included. The food at the buffet was always cold. So that is kind of a bummer since it looked really nice.
🇺🇸
Melissa
8.2
8.2
the resort is full of swimming pools so you can choose to stay near the pool area instead of the beach. this is convenient if there are algae. to dine you can choose the buffet restaurant or one of the many thematic restaurants by reservation. the resort is also full of green areas with mangroves and funny animals. you can also find a travel agent to help you organize your excursions.
I had some problems both in checking in and in checking out using the american express credit card.
🇨🇭
Aykan
8.2
8.2
room extremely comfortable and spacious personel more than helpful and nice very good food at the buffet and even better in the restaurants (included) , I definitely recommend the teppanyaki. getting something to eat or drink is defintely not a problem i loved the property ground in itself : vegetation everywhere , animals going around , so many pools ! The activities are a nice bonus (shows, gym classes, sea equipment such as paddle kayak and catamaran are free to use etc.) shuttle to playa del Carmen is useful and not very expensive (70 pesos )
wifi in the room was barely working and just enough to use text apps, nothing more there could be more shuttles to playa del Carmen , they go only a few times a day . plus you cannot use them with your luggage (last minute surprise for me) while some of the activities are nice bonus , some are just not really fun or interesting (some shows are not really good, dancefloor doesn’t seem really popular, rifle and archery are more like a kid game etc)
🇨🇦
Kyle
8.2
8.2
Was a beautiful resort. My partner and I are traditionally backpackers and decided to treat ourselves and see how the other side vacations. It was a great experience all around. The facilities, rooms and food were amazing and the all inclusive aspect was a cool experience.
Main gripe is a small one and probably one most people with a tour company and organized transfers won't run into. When we checked out we were told that we could not get on the bus to Playa del Carmen because it was for "shoppers and trippers only." We just spent a good chunk of money to stay at an all inclusive resort and were told we can't get on the bus because we had our backpacks with us. Instead we had to take a $20 usd taxi and follow the bus. Left a poor taste at the end of an otherwise great stay
🇵🇱
Agata
10
10
The hotel, for the price we paid, exceeded our expectations. Above all a great team of staff, always helpful, they were available for our every request. The food, especially in the theme restaurants was delicious and fresh. I recommend the Platinium option - it gave us access to everything, especially the beach service.
There were a lot of guests in the hotel, so sometimes you had to book a sunbed on the beach early or wait in line for the restaurant.
Attractions
3D Museum of Wonders
3.1miFundadores Park (El Zócalo)
3.9miCenote Chaak Tun
4.8miXenses Park
8.3miRio Secreto Nature Reserve
8.7miSelvatica
14.1miDiscover Mexico Park Cozumel
14.7miSan Gervasio Mayan Ruins
17miKantun Chi Ecopark
18.9miXotik-Ha EcoPark
19.1miThe Mayan Cacao Company
19.2miPlaya Palancar
21.2miEl Mirador Lookout
24miXoximilco Cancun
25miVentura Park
28.2miAttractions
3D Museum of Wonders
3.1miFundadores Park (El Zócalo)
3.9miCenote Chaak Tun
4.8miXenses Park
8.3miRio Secreto Nature Reserve
8.7miSelvatica
14.1miDiscover Mexico Park Cozumel
14.7miSan Gervasio Mayan Ruins
17miKantun Chi Ecopark
18.9miXotik-Ha EcoPark
19.1miThe Mayan Cacao Company
19.2miPlaya Palancar
21.2miEl Mirador Lookout
24miXoximilco Cancun
25miVentura Park
28.2miAirports
Cozumel International Airport
12.7miCancún International Airport
27.2miBuffet Restaurant Green
Cuisines
InternationalAmbiances
ModernBuffet Restaurant Orange
Cuisines
InternationalAmbiances
ModernGrill Restaurant La Vaqueria
Cuisines
GrillBbqAmbiances
ModernItalian Restaurant Mama Mia
Cuisines
ItalianAmbiances
Modern•RomanticSnack Sunset Restaurant
Cuisines
InternationalAmbiances
ModernSnack Riviera Restaurant
Cuisines
InternationalAmbiances
ModernSwiss Thematic Restaurant La Fondue
Cuisines
EuropeanAmbiances
Family Friendly•ModernAsiatic Restaurant Miso
Cuisines
AsianAmbiances
TraditionalSeafood Restaurant Las Olas
Cuisines
SeafoodAmbiances
ModernInternational Gourmet Restaurant Le Fleur
Cuisines
InternationalAmbiances
Modern•RomanticChill Out Restaurant
Cuisines
InternationalAmbiances
ModernMexican Restaurant La Hacienda
Cuisines
MexicanAmbiances
ModernLocation
OutdoorAge restrictions
Adults onlyAvailability
All seasonSpa/Wellness packages
Pet Friendly
Beachfront
Outdoor swimming pool
Free Private Parking
Free wifi
Steam room
Spa tub
Beach
Kids' club
Air conditioning
Hot tub
Tennis court
Kids' meals
Beach umbrellas
Beach chairs/Loungers
24-hour front desk
Live music/Performance
Bar
Fitness center
Elevator
Room service
Restaurant
Garden
Terrace
Air purifiers
Free toiletries
Balcony
View
Bathtub
Private Bathroom
Parking On Site
Accessibility
Entire unit located on ground floor
Activities
Archery
Beach
Canoeing
Darts
Diving
Game room
Live music/Performance
Nightclub/DJ
Ping-pong
Pool table
Snorkeling
Tennis court
Tennis equipment
Water sports facilities on site
Windsurfing
Bathroom
Bathrobe
Bathtub
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Spa tub
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Babysitting/Child services
Board games/Puzzles
Entertainment staff
Evening entertainment
Indoor play area
Kids' club
Outdoor play equipment for kids
Playground
Food & Drink
Bar
Fruit
Kids' meals
Minibar
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Express check-in/out
Private check-in/out
Tour desk
General
Air conditioning
Convenience store on site
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Hair/Beauty salon
Ironing facilities
Pet Friendly
Room service
Tile/Marble floor
Internet
Free wifi
Kitchen
Dryer
Living Area
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Balcony
Beachfront
Garden
Outdoor furniture
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Contactless check-in/out
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Fan
Iron
Socket near the bed
Safety & security
24-hour security
Safe
Safety features
Access to healthcare professionals
Air purifiers
First aid kits available
Services
Wake-up service
Spa
Beach chairs/Loungers
Beach umbrellas
Beauty services
Body scrub
Body treatments
Body wrap
Facial treatments
Fitness
Fitness center
Foot bath
Hair coloring
Hair treatments
Haircut
Hairstyling
Hot tub
Makeup services
Manicure
Massage
Massage chair
Outdoor swimming pool
Pedicure
Personal trainer
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Turkish/Steam Bath
Waxing services
View
View
From
$263Check-in
From 15:00
Check-out
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in the hotel rooms and is free of charge.
Age restrictions
Age restriction may apply
Parking
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Children and beds
Child policies
Children of all ages are welcome.
Children 13 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cards accepted at this property
Mastercard,
American Express,
Visa,
Cash only
This property accepts cash.
When are the check-in and check-out times for Grand Riviera Princess - All Inclusive?
The established timings at Grand Riviera Princess - All Inclusive are: Check-in after 03:00 PM and check-out before 12:00 PM.
Does Grand Riviera Princess - All Inclusive provide parking options?
Yes, there is parking available at the Grand Riviera Princess - All Inclusive hotel. The parking is free, private, and located on site. No parking reservation is required.
What's the nightly rate at Grand Riviera Princess - All Inclusive?
Grand Riviera Princess - All Inclusive offers accommodations starting at $263. Keep in mind, room types and dates might affect the final price. For specific rates, input your stay dates.
Which room categories can I book at Grand Riviera Princess - All Inclusive?
The Grand Riviera Princess - All Inclusive hotel offers a variety of rooms including the Deluxe Junior Suite, Family Club - Pool Access, Family Club Room, and Deluxe Junior Suite with Pool Access. These rooms range in size from 603 sqft to 635 sqft. Smoking is not allowed in any of the rooms. The rooms can accommodate different numbers of adults and children, with bed configurations including king size beds, bunk beds, double beds, and sofa beds.
What are the main attractions at Grand Riviera Princess - All Inclusive?
Guests at the Grand Riviera Princess - All Inclusive hotel can enjoy a variety of leisure amenities. They can relax and rejuvenate at the spa, which offers wellness packages, steam baths, and Turkish baths. Guests can also take advantage of the outdoor swimming pool, sauna, and hot tub/jacuzzi. For those who enjoy water sports, there are water sports facilities on site, as well as snorkeling, diving, windsurfing, and canoeing options. Other activities include archery, ping-pong, darts, and pool table.
The hotel also offers a range of dining options. Guests can choose from various buffet restaurants serving international cuisine, a grill restaurant, Italian, Swiss, and Asian restaurants, as well as seafood, Mexican, and international gourmet restaurants.
Overall, the hotel provides a wide range of amenities and activities to ensure that guests have an enjoyable and fulfilling stay.
Does Grand Riviera Princess - All Inclusive have a pool for guests?
The hotel has a pool called Pool 1, which is available all season. It is an outdoor pool. However, it has age restrictions and is only for adults.
Are there restaurants located within Grand Riviera Princess - All Inclusive?
Yes, the Grand Riviera Princess - All Inclusive hotel has multiple on-site restaurants available. The restaurants include Buffet Restaurant Green, Buffet Restaurant Orange, Grill Restaurant La Vaqueria, Italian Restaurant Mama Mia, Snack Sunset Restaurant, Snack Riviera Restaurant, Swiss Thematic Restaurant La Fondue, Asiatic Restaurant Miso, Seafood Restaurant Las Olas, International Gourmet Restaurant Le Fleur, Chill Out Restaurant, and Mexican Restaurant La Hacienda.
Which payment methods are supported by Grand Riviera Princess - All Inclusive?
Accepted payment methods at Grand Riviera Princess - All Inclusive include Visa, Mastercard, American Express, and cash.
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