BIO Hotel - Hotel Quinta da Serra

The hotel has a huge and beautiful garden, pool, sauna, saloons and bars, everything is really comfortable and nice. The place is very calm and friendly. Great place to stay for someone who wants to stay aside from the main tourist centers with the hassle and noise.

The level of service is very dependent on the particular person, varying from great to poor. For the half-board guest, the dinner is served as a fixed four-course menu, but the food is rather medium at best, sometimes even simply bad, something I wouldn´t expect at a hotel of this level.

Very quiet, in woodland with own extensive gardens. Impeccably clean, balcony overlooking trees, pool, sauna, amazing fresh breakfast in beautiful restaurant.

Not enough tea, coffee and milk to the room. I would expect this to be inclusive each day. The restaurant coffee wasn’t so good. Not enough info in the rooms e.g menus.

It’s a charming hotel on the steep hill over Camaro de Lobo. Spacious room with comfortable bed and with a stunning ocean view. Very good breakfast with great diversity. Nice big park with relict trees. We’re enjoyed all our week there.

The location was very calm an the big garden absolutely stunning The staff was very friendly and the room large and very comfortable Very beautiful location

The drive to the location was quite a bit challenging as the roads were steep and narrow

Everything was amazing apart from the restaurant experience. Food took too long to arrive and there was some issue with the meals. My mushroom risotto was pretty bland and my friend's chicken was raw. Also, some of the staff weren't as friendly as would would expect for such a place. I'm not a hard person to please but the restaurant staff didn't come across as friendly or competent.

The time we waited for the food as well as que quality of the food. Also some of the stuff seemed a bit rude.

The garden was superb, and the oldest and biggest monumental eucalyptus of the highland truly impressive. The facilities and hotel was great as well as the room.

The dinner - only buffet available on the day of our stay - was good food, but not on a par with our previous meals on the island, and the main was on the cold side. Same is true for breakfast. Not brilliant value. Bed was too hard.

It is located in a peaceful setting in the mountains surrounded by stunning gardens which supply much of the hotels fruit and vegetables. The meals were excellent and all the staff were friendly and professional. The bedrooms were a good size with comfortable beds. It is in a good location for hiking as there are some walks accessible from nearby the hotel. The pool area was relaxing.

Unfortunately the bar was not open whilst we were there due to staffing issues. Also the spa for massages etc. was not open.

The location and tranquility in the hills, the facilities, particularly the wonderful swimming pool, the friendly and helpful staff and the superb cleanliness and housekeeping.

We enjoyed everything but we did find the choice of different courses for dinner quite limited, only two of each one, starters, soups, fish and meat and they stayed the same. There was a buffet on one night but we aren't keen on buffets.

It’s on the hill 800 m from the sea level. The hotel is clean and hotel itself very cosy with beautiful scenery. Large area of the garden and plenty of space to walk .

Clean, good breakfast, and staff very helpful and supportive

Outstanding breakfeast och pool area. The dinner restaurant was also excelent. Ther was a cosy fire place in the evening and they made their own cider:) This is a place to relax after a long day in the mountains or out on sightseeing.