Mandarin Oriental, Barcelona

I had an exceptional experience at this hotel, truly worth the money spent. Being quite particular about hotels, I was impressed by their exceptional service. They clean the rooms twice a day, and are generous with providing water. I appreciated their attention to detail, as they fulfilled all my requests perfectly. I believe it's important for a hotel to make their guests feel special, and this one excels at it. This is definitely a hotel I will be visiting again.

nothing worth mentioning

Location is central in an elegant shopping street. the entrance is discreet and elegant and artsy The hotel has the feel of a boutique hotel but is very luxurious The service is excellent at the reception ( William was amazing he helped us throughout our stay and also with subsequent reservations!!) ) at the concierge ( David and Raoul ?not sure of names) ! were a great support they were very patient and supportive and attentive to our tastes and needs Esther at reservation followed up on our requests and was very accommodating and helpful Breakfast area is very elegant and sophisticated but also comfortable and relaxing The breakfast staff were very accommodating and professional while being friendly warm and extremely service oriented (everyone but also Luigi in particular) The spa is small but calm and relaxing Soundproofing in the rooms was excellent - the rain shower is very good Thank you for a wonderful stay

The rooms are small with low ceiling bathroom is also small The location is next to casa batllo and central but amidst shops I prefer a location with more privacy and charm

it’s a uniquely designed modern property in the heart of Passé de Gràcia . it was super convenient for our city break. most of the attractions and shopping activities were in walkable distance. The staff were super friendly and accommodated to our requests on priority. One of our bags were not received on arrivals at airport and they followed up to make sure it was delivered at the hotel as soon as it arrived in BCN.

The roof top area was exceptional with extremely friendly and attentive staff. The Bankers Bar was a lovely environment to have a pre dinner cocktail which were fabulous and staff again very friendly. We did not have breakfast. The location was perfect for exploring Barcelona and the room was very comfortable and spacious.

I can't say there was anything I didn't like about the hotel. Unfortunately, I booked the hotel from an airport and didn't read the booking.com confirmation properly. I needed to cut my trip short but the booking was not flexible, I had to pay the duration that I booked. Had I booked direct with the hotel, they would have been happy for me to leave early with no extra charges.

The internet speed was very good. The staff are all lovely, Marie from reception and Raul were very welcoming.

The in room dining menu could be a little better.

Absolutely perfect time at this wonderful hotel - I can’t praise the excellent staff (literally every member of XS staff!) enough for making our stay so great. Extremely pet friendly hotel, I stayed with my dog and she was treated like a queen! Can’t wait to stay again - I wouldn’t ever pick anywhere else in Barcelona again.

N/A - it was amazing.

the room was massive, service was outstanding , all the staff were so helpful

when you turn the air con off, my room was near the lift and you could hear the lift shards, at first I thought there was an earthquake

Great Location , room was fine and breakfast was probably the best breakfast we had for the whole trip ......

The rooftop bar was someone small and I couldn't even get a table even though I was an inhouse guest.

Service and Breakfast were good. friendly helpful staff. Except roof terrace as below.

The roof top bar was a big disappointment. A sort of small pool takes up about half the space leaving space for about 8 couples. They allow smoking which can be unpleasant for non smokers. But the worst bit was when more than half the tables were free we were not allowed to sit at them even though they were reserved for later. And then i am pretty sure were charged for the drinks we had nowhere to consume . But there is another rather nice one round the corner so it did not spoil our stay.

The rooms were among the best we have ever stayed in and the service from everyone we met was fantastic. They could not have done more to make our stay truly memorable. Concierge fantastic in sourcing tickets to football and booking restaurants and tours. Attention to detail impeccable . We will most certainly return!

Indoor pool quite small and no sauna - just steam room that only accommodates 4 people . Also shame that too roof terrace closed for renovations