Istanbul Marriott Hotel Sisli

Breakfast

Very confusing guarantee payment system for the room. No windows that could be opened.

Hotel location, Design and reception staff

I am a member of the Marriott club and used to stay in it....compare with other Marriott hotel and considering a 5 Star hotel, amenities are not upto mark and not even complete... No toothbrush & paste, bathroom scale etc ..room and bath cleaning is not satisfactory and no amenities replenishment. i.e. commode was clean on the day when I arrived but during the stay of 7 nights it got scaled and got yellow. No tea spoon in room for coffee/tea making.... One disposable stirring stick on the first day which was never replenished till I complained on the fourth day...excuse was we don't do it.

Everything was excellent except for the mattresses in the rooms. They were old and lumpy and uncomfortable after a couple of nights.

Mattress

I liked everything location, team and the support from the team were all great

The photo provided on booking was not matching the facility (I'm talking about the Family room window)

Location was convenient and comfortable for us. If you are looking for shopping center -one of the biggest Istanbul Cevahir Shopping Mall is - 5 min walk. Hotel is located on the active street - local shops and markets, transportation options, taxies available right in front all the time no need to wait .. Room size quite big, bed very comfortable.. Each hotel employee was very friendly and helpful!

Hot dishes on the Breakfast - eggs mainly.

I like the extra safety check for every guest in the hotel This is my second stay in this hotel I came back for them because I'm pretty sure that their service is the best I like the cleanliness, the welcome, the stuff Stuff is very welcoming and polite, and they are very respected with people who are being respected and honest with them Whenever I ask for water, they are serving me very nicely The gym is open 24 hours, which is great

I stayed in many 5-star hotels before I expected to see toothpaste and toothbrush, but I didn't see them They took insurance money from me at the time of check-in Some of the towels in the bathroom are spotted with dark spots. They need to check them before being used by guest

staff and location

closed swimming pool, can’t have sun tan

as usual, staff are too friendly and very respectful.

taxi is a problem at this location and the waiting time for a taxi from the hotel can be long… that mentioned, you better use the metro for movements since it is very close to the hotel.

great location easy access to many things

I had problem with the AC sound it was very uncomfortable

Firstly, I noticed the security around the hotel which is nice and these guys really work hard to keep the hotel visitors feel safe and comfortable as much as possible. Secondly, all visitors from outside get checked before entering the premises which is good. Thirdly, most of the hotel staff are friendly and they welcome you with a smile and willing to help :) The Room were clean, and bed was comfortable. Elevator was fast and easy to use.

1-Breakfast menu good but not so great to be honest. 2-Laundry service was good buy a bit pricey 3- the WC ( toilet ) at ground floor near the reception was dirty and smily which made me to go to my room if I want to use the toilet. 4-The bar close by midnight which is not good and a bit early, at least to 2 AM it should be. 5- when I check-in I have informed the guy there we are couple check-in the issue when I go to the room there was only 1 which is not good thing 6- at 9 or 10/7 july the elevator stopped working and every few floors the elevator stop which were not pleasant. That’ all I remember so far.