The Westin Fort Lauderdale

You could have made it clearer that you would take a 50 dollar deposit against any damage, i was told I'd get it back when I checked out but that didn't happen, still not had the refund even though was no damage and i do have pictures to prove that!!

Deposit against damage

smelled so good!

rooms were a bit run down. pillows were awful and so flat. beds had a permanent dip in the mattress and weren’t very comfortable. Needs new mattresses and pillows throughout the hotel.

Convenient. Friendly staff. Pretty urban view. Easy self Parking

Outdated decor. Booked two king rooms. Got one king and 2 queens. No bell staff. Had to schlep our own bags.

Cleanliness of bed

Found hair in towels

Nice location. Clean room. Nice size room. 10th floor room provided a nice view of downtown Fort Lauderdale. Hotel location is fairly close to the airport. Good free parking

Bathroom has no fan. Humid. Air hung heavy in the bathroom. Toilet seat was literally 12 inches above the floor. Far waaaay too low for adults over 50 years old! A real physical challenge sitting down and getting up from the toilet. ***No grab bars inside the bathroom. None inside or outside the shower stall… Nor any grab bars in the vicinity of the very low toilet bowl/seat

Nice hotel. definitely upscale.

Limited dining options. In a corporate park and if you didn't have a car the hotel's restaurant was all you had. The hiotel offered a nice continental breakfast, but in the evening there was onkly a very limited bar menue. Although limited, the food was tasty and well prepared.

The staff was polite and very efficient. The lobby looks very good and probably has had a recent renovation since it seems much more modern than the room. The hotel infrastructure of pools, bar, and gym exceeded my expectations. The breakfast was also a positive surprise with a very spacious area with a good breakfast.

The furniture in the room is old, it needs to be renovated. There were few points of light which made the room a bit dark even with all the lights on at night. It also needs more outlets for charging cellphones and notebooks. We also asked for a repair since our half of the adjoining door for the next room wouldn't lock (leaving only the latch as our way to insure the people in the next room couldn't enter ours). They claimed twice to have scheduled the repair but it didn't happen during our stay.

clean and quiet

used a filter to sort hotels by ones with hot tub, to get there and find out it closes at 5pm every day due to COVID. don’t really understand the time sensitivity with the virus but was disappointed to not be able to use it as most places keep it open until 10/11pm.

Nice layout and the HVAC system was excellent at maintaining a constant temperature in the room. The shower was a rainfall type and was wonderful after a hard day of work. Coffee in the room was Starbucks. There are a lot of percs at this facility. The restaurant on site is excellent. My Smashburger and salad were some of the best I have ever eaten anywhere. Food service is the best!

The bed was too firm for a side sleeper like me, but the mattress was good quality.

it was very clean, cozy and welcoming

when we arrived, we got only small hand towels in our room. I called reception to ask for bigger towels, since me and my boyfriend wanted to take a shower and get ready for dinner it was time sensitive. but after 40 min, we still haven’t gotten them. So I used small towels and I went myself to the reception and asked again for bigger towels so at least my boyfriend could get bigger towels. after that towels came very fast, but in quantities. we got like 6 huge towels… otherwise stay was wonderful