Holiday Inn Express & Suites - Savannah W - Chatham Parkway, an IHG Hotel0

This is a brand new hotel and and about a 10 minute drive from downtown Savannah. It's also located in a safe area. There is an inside pool and they serve hot breakfast daily. We would definitely stay here again.

The only issue we had is when housekeeping keeping did not come back to clean our room. The manager quickly addressed our concerns and our room was cleaned the next day.

The size of the room was great and was clean.

Bed was way too soft. The pillow top mattress is not necessary. Also the AC in my room smelled like mildew. Could have just been the one in my room though.

Breakfast was oustanding!

Room was hot when we checked in. We arrived late into the night so we're ready for bed but the room was so hot it caused some condensation issues and made the bed feel wet.

Location was perfect. Just minutes from Savannah and all the sites we wanted to visit.

Honestly nothing

The staff were exceptional, especially manager Derrick & am front desk - Ma...? Liked that room had great room darkening window shades. The room design was nice with bathroom /entry quite separate, hooks for coats etc, apart from closet. The inn was very clean, liked the Dove products in bathroom , bed was comfortable & 2 nice restaurants very closeby(Mexican & Japanese) Breakfast was satisfying with plenty of options.

I mistakenly thought the room was under my name but it turned out to be under my husband's name. I thought that shouldn't have been a problem because we had the confirmation # but it took some time for our reservation to be found. The inn staff did their upmost to resolve the issue in a very calm reassuring manner.

I was exceedingly pleased with the Holiday Inn Express - Chatham Parkway. The front desk staff were friendly and helpful. The room was comfortable and spacious. Noticed lighted mirror in bathroom and window curtains that kept the room dark even during the day (almost overslept breakfast). Room had a fridge and microwave and was very clean. The breakfast had great selections and was delicious. The hotel has free parking and is located close to historic district, outlet mall, Ogelthorpe Mall, and about 25 - 30 minutes from Tybee Island. Exercise and pool facilities were clean and nice.

Really can't think of much to improve. Very nice and budget friendly hotel.

The staff so accommodating

Room was clean with comfortable bed.

nothing

The room, breakfast and staff were great. We rented these rooms for the Hurricane Ian response for the 911 Center on very short notice. I rented the rooms on line through booking,com and they listed horrendous prices. When I went to check out the rooms, your staff saw the price and quickly took actions to get me a better rate. That helped me to be able to shelter more staff so that they would not have to travel during the storm. Thank you for providing exemplary customer service to the Chatham County , GA 911 Team!

The location was great. Not far from downtown and great rates. The room was very clean and the staff was very nice and helpful with suggestions on places to eat and things to do. We will defiantly be back.

We didn't make the breakfast. We didn't get out till the breakfast was closed. Wished it stayed open a little longer maybe till 10:30. With coronavirus and not doing the in-between cleanings they need to give more towels. But that is all very minimal and we still loved our stay!