Hanalei Bay Resort

Location is amazing, sits on a cliff above Hanalei bay, with a beach path you can take down to a sand beach and watch the sunset. The grounds are beautiful.

For a luxury resort, it is not operating at full capacity. There is a nice looking bar at the pool that is "closed indefinitely." The main restaurant in the hotel lobby is only open 3pm - 9pm, and closed on Wednesdays. There is no breakfast option available on site. There is no towel service at the pool, you have to walk back to the front desk lobby, even though there is a towel kiosk at the pool, it is closed. Not sure if it is due to the pandemic or new ownership, but this otherwise beautiful resort does not have the feel of full amenities.

The location was quite nice and an easy walk down to the beach. For a resort with so many people, it was quiet at night and did not feel crowded.

it would be nice if there was an easy known way to walk down to Hanalei Bay but I am not sure that is doable given the geography.

We loved the pool area. So nice!! Loved that they would take you down to the beach and bring you back up again. My wife has MS and isn't able to walk very good so that was really nice!

There really wasn't anything we didn't like about the resort. There was a restaurant that was not part of the resort that is pretty pricey and the food was not that great we felt like.

Our condo location was excellent and the staff were super helpful and nice. The room is very spacious and clean , the kitchen is excellent! The beach is secluded , nice and the scenery is breathtaking!!

The main restaurant is closed, no real eating options at the property except the happy talk bar, we had to wait more than an hour to get a table, the menu is limited, no drinks options at the pool.

fantastic view to Napali Coast mountains and ocean. Large and equipped rooms. Silence. Nice pools, easy pathway to a perfect and secluded beach.

it could have a better option of restaurant on site. Cleaning only came once for an entire week.

The view and peacefulness on the property. Easy to get to the beach and the beach was not crowded. The balcony’s are lovely and you can enjoy leaving the patio doors open because it is a quiet resort.

The living room couch is not that comfortable but not a game changer it would be nice to have foot stools on the patio as well. Really did like every thing and the bed was great.

The pool and the facilities were wonderful. Beautiful location above the beach and with mountain views. Very convenient to Princeville and Hanalei.

Unfortunately, due to COVID the swim up pool bar was closed and the Happy Talk bar on the two days we were there (Tuesday and Wednesday) we did get to go to the bar on Thursday night, but never got to enjoy the pool bar which was one of the reasons we booked it in the first place.

beautiful location

not enough food amenities on the property- only one small restaurant open from 3pm on, which was excellent service and good food, but expect a 60-90 min wait if you get there past 5:30. they say they will open up the other two eventually.

Loved the room and the jungle setting. It was very peaceful and quiet.

The parking spaces were very tight, and the rooms were a long way from the parking area. Also, the location had a lot of hills so if you have bad knees or a bad back, it is a bit of a workout. The pool was beautiful, but the ground had sharp rocks in the pool so it wasn't comfortable to stand in.

Great location. Condo was well appointed and grounds were nice.

Key locks didn’t work on multiple occasions. Restaurant closed, no place to buy incidentals or snacks other than vending machines.