The Emily Hotel

The hotel's facilities were generally very good and the staff were very pleasant and helpful. It's in an interesting part of the City and well connected for transport into the Loop via the L-line at Morgan (3 minutes), although there are plenty of bars and restaurants within walking distance. Housekeeping was good, although could be late in the day. Rooms are decorated in an urban-chic sort of way.

Main drawback was the other guests. On two occasions I was awoken to what sounded like a frat party when the guests in an adjoining room arrived back in the early hours. I had to complain to the hotel staff. This seems to be a combination of less than ideal soundproofing (hard surfaces used for decoration) but also because the hipster location of the hotel (it's opposite a Google office) seems to have encouraged a certain type of "look at me having fun" guest. The location of the sink outside the bathroom is a bit weird (and possibly unhygienic). I'll put the noise issue down to bad luck and would stay here again.

The staff were all friendly and extremely helpful. They went beyond the basic job requirements in making our stay as enjoyable as possible. The room was clean and spacious and felt comfortable when we spent time in it. The Emily is situated close enough to plenty of restaurants, bars, clubs, public transportation and other attractions but also felt like it was separated enough from the crowds and the noise when we just wanted to relax. The rooftop cinema was added bonus as was the rooftop bar.

There was nothing we didn’t like about the hotel or the property.

The staff at the Emily was absolutely wonderful. Maria, the front desk agent, made my stay so comfortable and she made sure I had everything I needed. There was also a woman who stopped by every day to make sure I had everything I needed stocked in my minibar which was absolutely fantastic. The location can’t be beat. I walked everywhere I needed to go and the few times I did need to uber, it was very inexpensive.

The view from my room was a giant air conditioning unit, which I didn’t love. One of my favorite parts about Chicago is the city skyline so I was sad to not see it, but I understand. This will change and has no effect on wanting to stay there again, but the rooftop terrace was closed for renovations, and I wish I would’ve known that upon booking.

the room was very clean and the hotel itself well maintained. staff was very friendly. bar and coffee shop were both nice.

lighting in the room was bad. there was plenty of lighting but just poorly done. made it difficult to do hair/makeup. additionally, the room next door was very loud late into the night (3am +) and we weren’t the first room to complain. even after security stopped up, the party continued.

Great location for Fulton Market. Right across the street from Google. Just off the main drag so I would assume during summer busy months is it a bit quieter. Great coffee shop.

I didn't find on your website info on work out facilities, so I didn't bring any work out clothes with me. Can easily hear hallway noise (doors closing and people walking by....and we were near the elevator). I wonder if the coffee shop listed prices are correct since $3 espresso and $3 cappuccino ordered ended up over $12 on the charge card.

LOVED the outdoor curling with the yurts! The staff out there were so fun and helpful. Also very much enjoyed the specialty drinks and outdoor heaters and fireplaces to enjoy them by.

We felt that the extras (curling) we shouldn’t have had to pay extra for, at least if there aren’t any other people out there. We loved it but there wasn’t anyone else because it was so cold.

The location was amazing. I used to live in Chicago and the Fulton Market area is *booming* now. You're so close to amazing food/drink in Chicago. I was able to meet all my friends in ONE neighborhood - super convenient and safe -- considering all the pre- post-gaming we were doing!

I wish the restaurant was open. It is an amazing space and it would be good to take advantage of it one day.

helpful concierge, ease of valet, gorgeous property and amazing location, liked that we could walk nearby to restaurants, loved the rooftop bar Selva and coffee bar.

when i texted the number given to get my car from valet, i got a message saying a valet was unavailable to get my car. i tried again, and got the same message. for 45 minutes I tried getting my car. i had to pay for a cab instead.

Location, staff, amenities

Shower drain backed up (you would expect housekeeping or engineering would have noticed this and addressed it before another guest (us) had to experience it. Also, a couple of outlets did not work properly, again the expectation is for a proactive approach to these kinds of things.

Friendly and helpful staff. Well accommodated room with a steamer and all the basics. Comfy and good-looking aesthetics. The coffee shop and restaurant downstairs were great, bummed we didn't check out the rooftop. Housekeeping was thorough and kind.

No real complaints.