Drury Inn & Suites Bowling Green

We loved everything from our king size room to the dining services.

We did not like fighting for a parking spot every night. On our first night, one of the workers was a "KAREN." She was tripping that we were the only people (BLACK People)still in the pool area, not in the pool but in the area, leaving to be exact with a disabled person on my side. Heading back to our room and she had a whole fit about being in the pool area for 7 minutes. 10:07p. She was very rude to us but she went and told her manager that I was rude to her of course. The manager is going to believe they are worker. The next day, there were plenty of people in the pool at 10:07p. And no one said anything to those guesses, but that particular worker did not work that day either. No other problems to report. Thanks

Check-in and out was easy and convenient. I did not request maid service but, I received extra towels when I asked. The room was comfortable and the bathroom/shower was easily accessed and not cramped. The breakfast and evening, complimentary food was well prepared, hot, and frequently refreshed. The food preparation staff was very friendly, efficient, and accommodating. I had the opportunity to chat with one of the maintenance staff and enjoyed his local knowledge and his friendly demeanor. I received great service and was very satisfied with my stay.

River, at the front desk was so nice and suggested great places to check out while we were in town. The lady in the dining area was also very kind and hospitable. These two ladies made us feel like company and that matters to us.

This is the second stay here that the hot tub was not in working condition. We were also disappointed by this during our stay on Christmas Eve 2021. Four months is plenty of time to get that repaired. For the second time, there were no trash can liners in the trash cans. Picky? No, folks need these. I asked a housekeeper for a few and she readily handed me some, so I know that they are on their cart. Also, our floor in front of the sink was sticky in several spots. Like a clear soda had been spilled and not mopped up. As the day went on, I noticed the same sticky, and dirty spots on the floors in front of the elevators. Must have been from a housekeeping cart because it was everywhere and was not cleaned up during our two day stay.

We had never stayed at Drury Inn before. We chose to stay with them because they served dinner in addition to breakfast. We had several hikes planned with the kids (14, 16, 20) and finding a place to eat at the end of the day that everyone can agree on (we have 2 vegetarians, 1 vegan & 2 carnivores in our family), when everyone is hungry and tired, can be a hassle. Dinner was buffet style served from 5:30-7:00. The following items were available each night that we stayed: Salad greens, tomatoes, croutons and shredded cheese with choice of Italian or Ranch dressing; hot dogs: buns, wieners, ketchup, mustard; nacho chips, cheese, salsa; soup of the day; soft drinks, water, coffee. A different entree was served each night. The entrees served the nights we stayed were: grilled chicken slices, pulled pork BBQ, meatballs & gravy. Side items offered varied each night: baked potatoes with choice of sour cream & butter, mashed potatoes, mixed vegetables, steamed beans, baked beans. The food was good and there was plenty of it for hungry hikers. Other good things about this hotel: exceptionally friendly and helpful staff, clean rooms, hallways, dining areas, etc. The location was good for us. It was 25 minutes from our hiking location, about 30 minutes to Mammoth Cave and around 10 minutes from Lost River Cave and Chaney’s Dairy. The kids enjoyed the pool. I had hoped to try out the hot tub, but I ended up in the guest laundry instead. Ah, mom life ;). There is one washer and one dryer on the first floor that got our stinky hiking clothes nice and clean. My only complaint is that the dryer did not get our clothes completely dry, but I had a large load that contained a couple of big hoodies, so probably my fault. Anyway, I would recommend this hotel to my family and friends.

Nothing

I thought all of the things offered were amazing. I liked that breakfast had some quality choices and some variety between the two days.

There seemed to be a shortage of towels at the pool, but it was Spring Break and there was an abundance of people using the pool. I don't like the internet hook up. It didn't work for some of my work programs, I just used my hot spot in those scenarios.

The facilities are always in perfect condition and the staff here was no different than any other Drury I’ve stayed at. Exceptionally nice and friendly and you can tell they love where they are working. Bed was super comfortable and everything was very clean. Breakfast was wonderful as well as what I call supper as I never have to leave the property after I check in if I don’t want to! I will always stay at a Drury from now on if there is one in the city I’m visiting. My first choice for a great stay every time!

There was not a thing NOT to like. Great job as always.

Location great with proximity to highway & every kind of restaurant & store. We walked over to Olive Garden for lunch a couple of times. We thought the Drury Inn hot breakfast was a great value. Other reviewers mentioned Rosa & she was indeed very pleasant, friendly & helpful in the breakfast room every day.

I didn't like having only 1 small window but I understand that's the design of the building & I'm sure less glass helps with utilities. Very noisy ice maker on the 3rd floor but fortunately we weren't too close to it.

The wonderful, amazing and sweet staff made this one of our favorite stays ever !! The staff , was by far , the best staff we have ever encountered on vacation . The food was great and very convenient for a family of four.

I think the pool could have been cleaner.

Clean, well maintained, helpful staff. Loved the complimentary breakfast and dinner, made it so nice to not have to drag the kids to dinner after a very long day in the car. The pool was warm and clean. Staff was very accommodating and brought more towels and a nice clean pack n play for my toddler to sleep in. Loved the $1 adult drinks at the end of the night with dinner. The bed was extremely comfortable, and the shower was nice and hot with a great shower head.

Pool tiles were very slippery, nothing they can do about it, but definitely the wrong type of flooring to use for a hotel pool.

Breakfast offering was lacking. Add fresh fruit, bacon and grits--this facility is in the South after all. And maybe a few more cereal choices. The sausage patty did not cut it.And the coffee was blah. Fresh OJ is always better. Big plus was the delightful and helpful lady who assisted in the dining area. A true gem.

Room was pleasant but we had to go to front desk to request blankets on a chilly Fall night after 7 hours on the road.