The Jung Hotel and Residences

excellent location - a bit further down canal street than the chain hotel but you’ve got the street car stop right outside, and if you want to save some pennies the E1 airport bus stops by the Joy cinema down the street from the hotel. Rooms were big & spacious & modern, with a kitchenette as well which we didn’t realise when booking. Great pillows!

Possibly the slightly longer walk up canal street than for other hotels. The towels in the room where a bit tired and also the hallway light was so bright, sipping through into the bedroom at night. No room service either. Our room safe didn’t work.

I read lots of reviews for this hotel and others in the area. Every hotel had positive reviews and negative reviews. I decided on the Jung hotel because of the valet service. Everything at the hotel was wonderful. The check in was smooth and the staff at the front desk was very friendly. I read reviews complaining that the bar at the hotel was not opened and I knew it was closed when I booked my room. This was not a big deal because of you are in New Orleans and you want to go to a bar, there are plenty of wonderful options a short distance from the hotel. Having a pick-up station for the street car right across the street from the hotel is super convenient. I will definitely be staying at this hotel again.

I can only think of two things that could have been better. Friday night when we got to the hotel, we had to wait a little while for the valet to get back from parking a car to take mine. But this gave me time to check in at the front desk and get a luggage cart and get everything I needed out of the car. So not a huge deal. The second thing (and this is really a stretch)……not all of the channels on the TV’s guide worked. I would get a “no signal” message or something like that on certain channels. But this is not a big deal. If you are in New Orleans and you’re just staying in your room watching TV and not enjoying the city, you will probably find plenty of things to complain about.

Location is right on canal street. 8 blocks from Bourbon street. It's really nice and clean. The superior king room is the size of an apartment with giant bathrooms!

This is not a complaint but I selected this hotel because the rooftop pool looked amazing. Unfortunately it was closed when I stayed for new years 2022.

Very fancy, very clean. bartender was amazing!!! staff were so friendly and helpful!

shower was barely warm. didn’t get hot at all. 2 shower heads but one was freezing cold. pool was closed. restaurant was closed. didn’t clean our room at all for all 6 days we were there…

The hotel was beautiful. It was regal; dark wood floors, white walls, room numbers lit up. Security was good as you had to have a key card to get on the elevator and to select your room floor. The gym had a substantial variety of options for cardio and free weights up to 75 lbs. dumbells. The shower was large and gorgeous. Quality lotion and shower supplies. The decor was very tasteful and nice view of the street. There were a lot of plug ins available.

The shower allowed the floor to get a little wet as it was a partial door, but not a big deal.

The room was fabulous!! Stylish, clean and most importantly: spacious!!!! It was a very big room, with a desk, places to sit, a huge bathroom, closet space, drawers etc.. We enjoyed the room a lot. The strange thing is that the bed size was small. With all that space in the room, they could easily provide a bigger bed. The extra pillows were appreciated.

You can't open the windows for actual fresh air (not really convenient during covid times). We understand that the pool itself on top is closed due to covid, but at least open the rooftop just to chill with fresh air. Because the room does not have a balcony, does not have windows that can be opened, so to stand outside on the curbside for a bit of air is ridiculous. At least the guests should have access to the rooftop to sit and enjoy, because it is not cheap to stay there. Location was good but still quite a walk to the "better part" of Canal street.

The rooms are gigantic, featuring a kitchen, large bathroom and even washing machine and tumble drier! I was very impressed. The bed and pillows are super comfy. Rooms are clean and seem freshly decorated, they are very pretty. Good shower. Very nice and helpful staff. Great location 10-15 minute walk from the city centre.

There is an air extractor in the corridor to the bathroom that sounds like a jet engine. Like, very bad. When I enquired about it, I was told that there were no other rooms and given apologies and ear plugs. It seems the problem has been noticed before, either by staff or customers, as the paint around the vent is peeled, as if someone had tried to tape something on the vent. It is very noisy, and really a shame because the room was perfect otherwise (I'd have given a 10!) If the vent can't be quieter, maybe install a folding door between the corridor and the room so that at least occupiers can sleep in a quiet environment? You need to do something to this room (721).

The Jung Hotel is clean, spacious and quiet.

Hit or miss as to the restaurant, bar and coffee shop being open. This normally wouldn’t be a problem for us, but we were there over Christmas with the very, very cold weather.

the hotel itself was very nice. it was close to everything we wanted to do. the rooms were very big and spacious. the bathroom was amazing. the valet attendant was very nice.

we knew in advance the restaurant would be closed but the coffee shop was suppose to be open. it was not. online said we’d have robes and slippers and we did not. the front desk staff was not friendly. we had a very expensive unknown charge on our card which caused some problems for us. this was in addition to the room cost and valet. thankfully we called and they refunded the money.

Rooms were very clean and spacious. Requested both rooms be close to one another, hotel was able to accommodate they were both on the same floor. Staff was polite and helpful with recommendations.

The bar, restaurant and pool were closed. We were aware they would be closed prior to booking however would have been nice had they been open.