Holiday Inn Express & Suites Brunswick-Harpers Ferry Area, an IHG Hotel0

Sad to say, but only new facilities like this one, have the right room layouts, bathrooms, etc...usually our only "complaint" is the sad needle spray type shower heads and cracked tile in the bathrooms. This facility was just right, great water pressure, no "needle: spray, very warm and hospitable all around. The location was ideal for us getting our history "nerd" on: Antietam battlefield and Harpers Ferry. Both only about twenty minutes away in either direction.

The hotel exceeded my expectations! I love that the soaps and shampoos were Dove and not the normal cheap water-downed ones hotels typically use. Location was perfect with a sheetz within walking distance. It was nice and quiet and welcoming.

I do not have any complaints about our stay there. We traveled in for a wedding and I'm so glad we picked this hotel. It offered lots of amenities that some hotels charge extra for (microwave and fridge).

Clean and looks new.

Sunday night front desk manager was abrasive and wouldn’t check me in without my ID. I get it and it all worked out as she change the reservation to my husbands name. But she came across very gruff about it. And breakfast, why offer it, as it just not good at all. The bacon, sausage and eggs have no taste. The pancake machine was not working both mornings we were there. Coffee and orange juice is just water.

We loved every thing about our stay there. The room big enough for us to be comfortable in. The breakfast had great variety, the lobby was beautifully decorated and the afternoon front desk staff, Debbie, was very friendly and helpful.

Housekeeping. We found a sock on the back side of our bed and an empty deodorant can at the bottom of bed.

Compared to all other chain hotels where I’ve stayed in the past 15 years, this room was the cleanest, largest, and best designed. This was the only hotel I’ve stayed in since 3/2020 which routinely cleans the filters in the room’s ac/heating unit. At all others, I’ve cleaned the filters myself. Breakfast was hearty enough to fuel a day of biking on the C&O canal. Staff was friendly and accommodating.

Minor suggestion: offer larger volume of fruit at breakfast, as well as more choices.

It's the cleanest hotel I have visited recently with little or no complain. Staff great and very considerate. My kids enjoyed the stay even though they never left the room. They begged to stay one more night...

The TV stations kept acting up but we got help ASAP

Hotel is in a perfect location and not far from food and grocery locations if needed. Hotel was clean and staff was very nice. It is the perfect hotel if you plan on staying in the neighborhood for tourism of Harpers Ferry and C&O Canal.

I couldn't find one thing wrong with the hotel. Under the time of COVID it was understandable that some parts of the hotel were shut down, however the hotel kept its cleaninless on top tier safety protocols.

It is a beautiful, shiny, virtually new facility. The staff we had contact with was very efficient, friendly and knowledgeable. The bedroom area and bathroom were very attractive. The breakfast was also very good. The entire experience was quite nice.

super clean! Friendly, patient, staff. Several people in line to check in , but she was calm and polite with an older gentleman who needed extra attention. It was quiet and there was ample breakfast.

Very clean & comfortable hotel. Good value for the most money. Really liked the hanging light by the chair that turns into a night light with a soft glow. Nice furnishings.

the coffee was good but no half n half and the breakfast was ok.