Hampton Inn Baltimore/White Marsh

The food serve was good. our room and public areas were very nice. I question my charges! I paid my bill with visa and Mastercard gift cards. I used a card with $100 and another with $75. The $75 did not show up on the bill. When I when to use the $75 less my payment to you it was short money from what I expected. The card was missing $36.34 and I expected less than $10. Can you please check the transaction? My bill only showed $100 paid and a credit for $8 plus change. I think that there was a mistake made. Please check your records.

Our stay was very pleasant and we enjoyed celebrating our 50th wedding anniversary over the weekend. Your room helped male that happen.

The location was perfect for our needs. . . and as hotel breakfasts go, ours was delicious!

The carpet in the hallways to our room didn't appear to be swept. There was also fast food garbage on the table outside the elevators. I realize it was probably places there by another guest, but it remained there throughout our entire stay. Lastly, the wrong size flat sheet was on our King sized bed. It barely covered the top surface of our bed.

the location was great, the room was clean and ready for use as scheduled. the self served breakfast was fresh and hot. customer service was good. the surrounding area of stores and eatery was also centrally located. COVID protocols were in place. we feel safe moving around.

while the overall appearance was good. I would have liked to see the elevator a little cleaner.

The breakfast was fresh an tasted really good my room was very clean an comfortable perfect for my children who enjoyed your pool jus need some kind of mosquito protection out there buzz lights for bugs or something my baby got bite all up on her face but other then tha bugs I really enjoyed the property an will return soon

Very thing was great

The location is hard to find if you are either new to the area or trying to follow a map. The room was excellent, 1st floor and quiet. The staff was outstanding with check-in and very helpful with information as to my destinations.

Parking, but I understand that is a difficult situation with another hotel right across the way. The available channels on the television but that is mostly for myself, not a lot of guests most likely would not be overly concerned but I enjoy watching somethiing when I cannot sleep which is often.

I didn't get up in time to get the breakfast. The location was good because it's close to the White Marsh Mall. the room was nice and spacious and and I liked the bathroom.

I wish that the pillows in the bed wasn't so soft and firm. The bed was big, nice and spacious but a little uncomfortable and it hurt my back. I wish the suites wasn't only the rooms that had a fridge and that's what I asked for when booking the room in the first place microwave in them because they have no space to warm your food up or put your drinks in a mini fridge. So that was a con for me.

I liked the fact I got the highest floor like I asked, the bathroom was nice it was clean the bed was very comfortable honestly the room I was in was just like a bedroom and living room from home

I asked for extra towels I didn’t receive those and not enough mirrors no full length ones at all

Breakfast included. Staff was extremely nice

We had an issue with the toilet. Needed a plunger I think. Called front desk around 10:00 and they said they had to put in a work order for the next day. So we couldn't flush bc of possible overflow.

There were several restaurants and other hotels in the immediate area so our family were pretty much able to stay close together and not have to travel far from one another.

I liked the property.

Great value.Very convenient coming off of the highway. Very friendly and helpful staff. I was nervous about my first hotel stay after Covid, but felt safe as the property and room were extremely clean.

The pillows were very old. I understand that they are in the process of replacing the pillows, so make sure to ask for new ones if you stay there.