Residence Inn by Marriott Boston Cambridge

staff very friendly and accommodating. breakfast was very good. room was spacious. gym was adequate.

location is not great. it is near a few restaurants, but not really a good place to walk around. maid service only every other day. shower curtain was worn and should be replaced.

Breakfast was good, with waffles, scrambled eggs and some fresh fruit (but nothing fancy). The location is convenient to both Cambridge (MIT, Harvard square) and Boston. A few blue bikes stations nearby and plenty of cafes around. The room was clean and everything seems to be new/refreshed. Garage is very conveniently located real close (but not in the same building).

The reception personnel was a bit grumpy (for two days :)) but still courteous. I found a few (I guess) maids' hairs here and there in the room, which is okay but would be nice if they wear some hats. Parking garage costed 48$ a night instead of 40$ which is mentioned here in the description.

We enjoyed staying in our room, a bedroom suite with a full sized-refrigerator in kitchen. Had good spaces to spread out to do our work & schoolwork for our daughter. This Residence Inn is quiet and my husband, a light sleeper, had good nights of sleep during our 5 nights of stay. Great breakfast food selection for our family of 3 ...hot & cold selections and healthy choices, too. I prefer my oatmeal with nuts/dried cranberries, while husband & 16 y/o likes their eggs, sausage, waffles or pancakes & fruit. Something for everyone. Hot coffee was always available. There were plenty of fruit juices but no water to be found. Plenty of clean space for eating or sitting to enjoy 2nd cup of coffee especially if you come earlier than most. Kudos to the busy breakfast staff who were always refilling the food, cleaning up serving area & putting away the dirty dishes. The floors were clean and most of the dining tables were frequently wiped down.

Small point, but wish there was water pitcher at the breakfast bar...couldn't find the water fountain anywhere closeby.

Beautiful and clean facility, nice big suite with good furnishings. Great location - especially loved the nearby rooftop park. Breakfast has something for everyone and was managed well.

Pull-out bed in sofa was not really comfortable. Had to call desk twice for sheets for it, but this was not a big inconvenience for us. The door to our room stuck, and there was a motion sensing light in the entry area that wasn't ideal. We couldn't figure out how to disable the sensor.

The location, the hotel, and the staff are exceptional. The staff was always ready to help genuinely. The location was perfect. Great restaurants and cafes are within walking distance. It is very close to the subway station and only 2 or 3 stops away from downtown Boston.

I can't find anything. Maybe breakfast could have a little bit more fruit choices.

Good breakfast for a 3star hotel. Very good location - at heart of MIT if this is what one is looking for. Parking very convenient - just behind the hotel with in/out privileges for not cheap but also not a huge amount. Good size room. Starbucks in the same building as the hotel with hotel access door.

Would be good to have a bell boy service. Making/preparing Sofa Bed would also be good.

What we were most impressed with was the friendliness and kindness of the Front Desk staff. When we were interested in switching to a bigger room, your staff kindly showed us two rooms promptly. When we were prepared to pay for this upgrade, we were very surprised to learn that it was complimentary. Another example was the pleasantness of the staff when we noticed after check-out that we had left something in the room. They called us later to let us know they had found it and kindly kept it until pick-up. Thank you so much! We also liked the new design.

Toilet paper rolls were not resupplied until we called the house keeping.

We travelled to Boston as a meetup of friends and family. This was a great hotel. We had a one bedroom suite and it was ample space for our two children to have a home away from home. The breakfast was tasty and the location made it easy to order in or go out for a meal. We enjoyed our stay and I recommend this hotel without hesitation.

NA

The location of the hotel is very good, just next to MIT, only a 10-minute drive to the downtown, It's very quiet. There is a Starbucks on downstairs, and there are many restaurants around.

The breakfast is a normal American breakfast, but it can be used for brunch.

Location was close to MIT and Kendall Square. The room was clean and comfortable. The breakfast was solid. The gym was very large and well equipped.

The bathroom door was flimsy and clearly had water damage at the bottom. There was visible damage on several hotel room doors from the carts.