Essex Street Inn & Suites, Ascend Hotel Collection

The location is perfect! Its within walking distance to everything downtown and the river. The staff is friendly & the hotel itself is really nice. There is some available parking on the street. They have very comfortable mattresses & pillows so sleeping in a new place was easy. Will happily recommend & return for future stays.

The parking lot in the back is very tight & hard to maneuver in (with a large truck or suv it would be tricky, for sure!), breakfast could be better & the closet in my room was extremely small

We were greeted with a nice young man, I wish that I'd caught his name. As a hospitality worker (manager) there are two things that really set me off and they are; - You Guys - when greeting a group...especially when there are women present, better to greet with "folks"or "ladies and gentlemen"...only ladies.."ladies"....NEVER , EVER, greet a group with ladies present as "Guys" - No Problem- as a response when someone says Thank You. There are only two words for that exchange: Thank you & You're Welcome...NOT --No Problem!! The young man that we were welcomed with passed both of those. He was very polite , personable and helpful!!

Nothing. We will return.

Room was very clean and the beds were very comfortable. Nice variety for breakfast, very good. Staff were very pleasant, nice and made you feel comfortable. Great location, to all restaurants, shops water.

only 1 thing I did not care for was the set up of the bathroom. Sliding door had gap, did not securely shut and toilet was right there. The sink was so small and when you bent down to brush your teeth you almost bashed your head on counter above the sink.

The property was located really central which was easy to walk around. The rooms were very spacious and there was a coffee machine in the room. There was always loads of breakfast available and there was a nice mixture.

The bathroom was a bit dated and had a bit of mould in some corners near the shower. There’s also no lift so it was difficult getting heavy suitcases up the stairs. The property was nice but I do think it’s over priced.

Location is excellent and definitely worth it for the on-site parking. We loved being able to leave our car parked during our entire stay and walk around downtown Newburyport without worrying or paying for on-street parking. We also loved the jacuzzi tub in our room and how cozy it felt with the fireplace.

Communication prior to our trip could have been better. I’ve enjoyed other inns and B&Bs taking the time to email me a day or two before my stay and asking if there’s anything they can do to prepare for us coming. It would be nice for a reminder email so I don’t have to dig for my reservation. Also the TV was pretty small, but that was very minor since we didn’t spend much time in our room during our stay anyway.

We loved the spacious room we had! I loved the sliding barn door to the bathroom, which gave us more space to move around. The room was clean and the staff was friendly! We also had plenty of parking spaces and loved how close to downtown the Inn is located.

Not a concern of ours, but the stairs could deter other guests that have a hard time with mobility.

Loved the room--the quality of workmanship on everything from the wall paint to the baseboards was just lovely [as homeowners we notice these things :-)]. We loved the way the room was laid out, with a kitchenette area 'behind' the bedroom/next to the bathroom--that was a bonus surprise! The room was pristine-clean--so appreciated. Location was absolutely perfect--right off the 'main stree', five minute's walk to the beautiful port area. Newburyport was a beautiful discovery for us, and the Essex Street Inn was part of what made it a truly memorable experience.

Can't think of anything. If we are lucky enough to go again--I would ask for a second floor room, just for the privacy--I hate closing the blinds on all the windows but you have to do that if you're at street level. On the other hand--being on the first floor was extremely convenient, so it's a trade off.

Great location, next to State Street, with nice boutiques, shops and restaurants; 5 min walk from Waterfront Park. Really pleasant and clean rooms, but the thing that makes this a good place to stay is the staff. All of the people are incredibly helpful and generous with their time and advice. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Newburyport.

I have visited Newburyport for family visits for 28 yrs. My sister suggested Essex Inn... It WILL be our place to stay when we visit again. Great location, beautiful building, very comfy, Ask for room 330, its basically an apartment. Highly recommended.

Nothing to complain about at all !!

the place is excellent. I stayed there for about a week as I needed to meet some people in the area about my renovation project nearby. location is incredible. walk to everything and the staff is all excellent. always my go to when I am in the area. highly recommend.

nothing