Extended Stay America Suites - Boston - Waltham - 32 4th Ave

The room was very clean, bed was comfortable too, the room had a kitchenet which was very nice but, there were no utensils, plates, cups, silverware etc. The hallways and the reception area were not very clean which was disappointing, while on the way to the bedroom it didn't give us the best impression although once we arrive to the suit we were pleased to see how clean it was, not fancy but for the price it was a great place to stay.

We didn't like that the kitchen had no utensils... not sure if it was going to be an upgrade if you requested them.. there were not notes wheatear you had to ask for them or not... We were there for only on night so it was not a big deal but if you wanted to make coffee or tea, there were no supplies at all.

Our room was clean and spacious with a long sink counter for placing my toiletry items. Our room was a studio with a couch, desk/chair and a kitchen with refrigerator, microwave, stove, and sink.

The refrigerator was loud and woke me up during the night. Also, the breakfast consisted of coffee, packaged muffins, and hot water for Quaker Oats packages. We expected a better breakfast from a chain Hotel.

Convenient to the exhibition in the Westin Hotel next door, at a small fraction of the price. Room was large, comfortable and clean. WiFi was easy to use and fast.

When I came down for breakfast 15 minutes after starting time, there was no milk or powdered creamer for my coffee - only heavily sweetened flavored whitener. There was no spoon for the oatmeal. A very minimal breakfast and not fully in place on time. No Ice machine.

It was very clean.

I like this hotel. It has the kitchenette, large bathroom, couch, comfortable bed, TV. The one thing I did not like was the surprise $100 dollar hold that they charge to your card for incidentals. I've heard of these kind of charges before but I was not informed about it when I booked. I guess this is something new in Massachusetts on weekends where these name brand hotels charge high hold amounts. Another hotel I called to inquire about in Saugus charges no lie a $150 dollar hold. Insane truly!

Location and that it finally got resolved but not until a supervisor of one of the buildings got involved.

Confusion on the building and the time waiting to find my building with the guy talking like he couldn't help me.

The studios is perfect for little getaways me and my girlfriend love to do it from time to time.

You guys need pool and American breakfast.. because cooking in the room is impossible without the fire alarm go off over some bacon lol.

My final printed Bill was for $697.31 but my charge showing on credit card is $918.21 so I wonder why the discrepancy

Staff was very friendly and it was convenient

Rebekah, Tracy & Rose were very helpful! Thank you & Thumbs up to them!

None

Great and quiet stay plus the staff was very friendly and helpful

The air conditioner could have stayed on longer without having to adjust