Sleep Inn & Suites Allendale

The proximity to Grand Valley State University can't be beat!

I've stayed here 4 or 5 times and had a good experience but this time I had a couple of little problems. The faucet was broken--it would turn on with no problem but it wouldn't turn off without moving the handle around to find the "sweet spot" so it would turn off. And the toilet seat was so loose that I feared for my safety each time I sat on it! The cleaning person really should have noticed that when they cleaned the bathroom.

Very comfortable bed, nice, large room, great shower, very friendly staff, very reasonably priced.

Could have been a little cleaner. Maintenance comments: toilet seat was broken or loose, towel bar hanging to wall by a thread, shower door leaked. Lighting: LED lights very harsh. I like that they are using LED lights, but would prefer warmer light temperature. TV frustrating - difficult to go from channel to channel, very slow and not user friendly.

Great location. Nice friendly staff. Clean.

My dislike had nothing to do with the hotel but with the people that were staying at the hotel the night I was there. There happened to be a basketball tournament in town and the college kids (basketball players) were rude, very loud and obnoxious all night long and could not get to sleep before 3 am. But the staff was great.

Very nice, clean room! Great place to stay! Comfortable beds, perfect location for our needs. Liked everything about our room.

Pool temperature was cold! My child swam, but I couldn't tolerate it. The breakfast was lacking. Juice machine wasn't working. "Hot" items were mediocre (biscuits & gravy, sausage, make your own waffles). It was just "okay".

Loved the cleanliness..everything at the hotel was very central ..the staff was extremely accommodating and friendly.

I didn't like the pool was freezing..it was colder than the lake water..they told me breakfast was till 10am but didn't mention that is was only till 9 on weekdays..I wish all rooms had a smart TV.

Breakfast is still grab-and-go, and I miss the waffles! But they have added a breakfast sandwich (sausage, cheese, and egg in a biscuit) which is quite good. I also miss he USA Today, but again--covid! At least the pool is open now, and that was good.

Housekeeping never entered the room! (This has its good points too!) But I had to collect the towels and leave them outside the door, and add a note about anything else I needed. Then the fresh ones were left in a plastic bag outside the door. Trash didn't get collected this way, but the trash didn't accumulate over capacity.

It was easy to get to & was close to everything I needed to be at.

The only issue I had were that some of the students living in the college student housing next to it would speed & sometimes did not stop at the stop sign at the entrance as I was leaving to go places.

Our stay was very nice your staff was very helpful and extremely friendly.. the location was perfect for us..thank you for the hospitality we received.

Our stay was very satisfying but felt the property could be updated and better maintained.

This is not our first time staying here. My son is a GVSU student. Unfortunately, the breakfast has been reduced to wrapped and prepared items as a result of Covid-19. The breakfast was something that we remember being excellent. The prepared items worked too. Thank you!

A couple things stand out: The side entrance door would not unlock. Room key turned the light green, but the door remained locked. I did report to front desk. We deliberately did not bring soap or shampoo/conditioner. The bottles were so tiny that they were tough to share among 2 guests. We could not find a Channel Guide on the TV. The bath towels were plentiful, but rough and stiff.

The bed was phenomenal! I was VERY tired, but, pretty sure it was wonderful ;) The shower was pretty cool, too! Loved that there was a mini fridge.

I feel like, if people are making a reservation or trying to get a room after a certain time, the rates should go down. Not that it's any of your guys' fault.