SpringHill Suites by Marriott Kansas City Plaza

Breakfast was satisfying with many choices - nothing fancy but good. The location was just right for me. Clean and pleasant all around, with a comfortable bed. Very nice front desk staff. The workout room looked great, but I didn't use it because I was dealing with a head cold. Since I ended up staying in and resting two days of my trip, I appreciated the headache remedies and food available for sale in the lobby (canned soup, Lean Cuisine, chips, candy, etc.)

Parking is a little tricky in the lot due to space and angle of spots, and it's hard turning to go down to the lower lot when the lot is full (and no room to back up). I came very close to scraping the side of my rental car and needed two people to help me maneuver out of a tight spot.

Rooms were nice, comfortable, and large. Bed was comfy. Super friendly staff, clean hotel throughout, and convenient location to all that Westport has to offer. All staff that we dealt with were friendly, especially the front desk staff.

Other reviews mention parking being an issue. I went in understanding that there was limited selection (a small lot in front of the building and a small garage below), and also that it was going to cost me $15 to park my car. Knowing that, I had absolutely no issues arriving earlier in the evening and securing my spot for the night.

I stayed in a King Suite, and it was incredibly ample and comfortable for one person - there was a couch and living area, a large desk, and the bed was extremely comfortable.

The parking garage is not free - it’s $15.00 / night / vehicle, and it’s fairly small. Since I was road tripping cross country, my car was pretty full. I managed to find a spot in the very small basement garage, but would have been very upset otherwise - the listing makes it appear they have ample private parking at no extra charge. I found the last spot.

The staff was very friendly. My daughter let them know I was celebrating my birthday and there was a nice card signed by the staff that was in my room upon arrival which was a very nice touch! The room and hotel itself was very clean. Breakfast options were great. Location was perfect for where we wanted to be.

The only negative was the parking lot on the main level was very tight but there was a parking garage below that had wider parking spaces.

Location was close to hospital, good eats, Walmart and other great shopping areas.

The incredibly tight parking spaces located up front and in general the small awkward parking garage below. I am pretty small and petite in general but had difficulty getting out the car carefully and uncomfortably not to ding the car next to me.

This is the best hotel stay I’ve experienced. The cleanliness and rooms were on par with a 5 star hotel. Upon arrival, Anthony greeted us with a warm welcome and cold bottles of water. His personality and helpfulness shined as bright as the amenities. I’ll definitely return.

I’ve stayed here a few times, it’s always presentable and clean. Staff has been efficient and pleasant. Thank you.

Parking is always a jam and we know not everyone knows how to park so then that further frustrates the parking lot.

All other staff members were fantastic, the breakfast was great and the location was outstanding.

One of the front desk agents argued with me when I kindly asked for 2 bottles of small water that were placed in the room, asked her to have 2 more for my 2nd night stay and she argued with me that it wasn't their policy... I did not understand why someone argued with me over two to 6 oz bottles of water.

It is near the Plaza but far enough away to be very quiet. It was extremely clean and the staff was the best I have ever encountered. We also love the layout of the rooms-plenty of space.

Comfy bed and bedding. Everything was nice and clean. Breakfast buffet was good too.

Had to pay for parking and they stated the lot closed at midnight…which might be an issue for some.