Red Lion Inn & Suites Missoula

We got a remodeled room, which was nice. Looked very well done. Very soft bed and well furnished. We got lots of pillows which is always great! Mini fridge, microwave, plenty of storage. Motel front desk staff was very friendly. I'd stay here again. Price was great thru Booking.com.

No coffee machine. My friend said she could hear our neighbors talking and going in and out of their room all night, but that's to be expected at a motel in a larger city. No channel guide.

The staff was great! I checked in a little early and the clerk tried her best to accommodate me. The housekeeper hurried and got a room ready for me on the ground floor as requested and did a great job. The place was very quiet and just down the street from a grocery store I could walk to.

I paid over $200 for this room. That's the most I've paid on my entire vacation for a hotel and it was pretty basic. I can't fault them, though since even the Motel 6 was going for over $250/ night. Missoula is too expensive for a traveller.

I was upset because they didn't have our reservation. I know that I had put in the correct date which was Sept 5 check in and Sept 7 check out. But in looking back you had us down for check in Aug 31 and Sept 1 as check out. So we got billed for no-show. Your booking system is very difficult to maneuver, especially when someone needs handicap asissible room.

How everyone took care of my needs, very helpful and nice about it all. 😃🦋

The dest office manager, oldest lady was rude. She treated me like I was stupid about her blocking bookit so I couldn't rebook.Then ran my card before asking me. Thankfully the dark, short hair desk clerk was very helpful. She help me to get things paid for and I was able to relax again.

The ladies at the lobby were very helpful and nice.It was a good experience all around with no pressure,no judgemental eyes or discrimination of any kind which was wonderful,seems every where I go in this world today the people are so negative about everything and make problems in other's lives.The Red lion staff are the perfect example of hospitality of a Hotel..Thank ladies.

All of it, peaceful,kind and helpful..

The free breakfast was fantastic! The room was also very nice; the nicest we’ve been in on our whole trip. And it was clean, clean, clean!

The bed was a bit too high and the pool wasn’t working which was quite a disappointment. The tv wouldn’t adjust properly (the sound). But other than that, it was great…..especially the breakfast.

The staff was very accommodating. We originally had a first floor room and was able to move to the second floor which we felt was safer and more comfortable

The outside areas and stairway areas could use a thorough cleaning. The garbage cans were overflowing and the stairway areas were very dirty

location is amazing a short walk or drive to most things downtown. it was super quiet and clean. bed was comfy and checkin was easy

we had a no. smoking room but you could tell at some point it either used to be a smoking room or some chain smoked a lot in there at one point. the tv was nice but you only get like 8 channels and over half of them were news channels so that was frustrating

Staff member greeting us as we checked in and daily was wonderful. Always had a smile on her face and answered questions we had with a friendly attitude. Cleaning staff offered addition towels and supplies even though we didn't need anything The staff members were super and so friendly.

Ceiling in bathroom was cracking from a previous leak just looked bad every time we showered. We understand it was an older hotel thus figured there would be issues that were not completely updated. Would have been nice to have a washer and dryer available.

For the price point the room was comfortable and clean and the staff was friendly and attentive. The location was close enough to where I wanted to go that I could walk downtown, but far enough away to avoid most of the noise.

The pool was closed.