Holiday Inn Express Winnemucca, an IHG Hotel

I've stayed at this property several times and it's always clean. I got there before check in time after driving all night and the staff was very accommodating, getting me into a room several hours before check in time. The continental breakfast they offer is a bit of alright.

There was a burst pipe when I was getting all my stuff into my room. Not that the hotel can really control that but it was annoying trying to navigate drop clothes and ladders while transporting my luggage into my room.

The room was recently remodeled. The beds were comfortable with clean linens. And yes, they did have their famous cinnamon rolls. However...

We arrived, and the hotel was undergoing remodeling in the front lobby and breakfast area. The front desk clerk was not pleasant, nor did she explain the mess. I would have expected an apology or a small discount for the inconvenience.

Clean and comfortable. Plenty of shampoo/conditioner Good breakfast

We booked a suite for 6 people and they were remodeling so they didn’t have any suites. They gave us a normal 2 queen bed room. I’m sure that room would have been cheaper then the suite I booked but they didn’t offer any refund at all. But they did give us 2 rolling beds it was just cramped for 6

It was like a mini home. Very nice and comfortable. Easy to relax.

Regular coffee in the room. Only decaf😢

Dudnt eat

Noise from freeway

Staff is friendly and helpful, I have stayed there several times, different staff each time. It feels and smells safe and clean. I like the interior entrance shampoo and conditioner are large bottles so you don't have to bring yours, and it's not the worst I've seen. They let you know if you forgot something they probably have a spare personal item like toothbrushes excetera up front which is cool.

Toilet paper is pretty cheap. Spa jets weren't working and it's why I chose this place this time.

Location

The hotel was doing some renovations in the lobby so it was loud and Dusty. However, we chose this hotel for the indoor pool. We went to pool and it was freezing and the clerk didn't know how to turn on heater. And no efforts were made to figure it out. So pool was available only if you could tolerate the cold water.

the location was very nice and the room was big. the breakfast was decent and there coffee was good.

the jacuzzi jets didn’t work (they did discount the price) they we’re doing construction and the people upstairs were extremely noisy. also the people next to us were also noisy. thin walls. it had a smell of old cigarettes and wet carpet

Rooms are nice but other than that I won't know until we stay overnight.

Price quoted online was not what we had to pay, charges not on your website, 30.00 fee for pet not stated, 10.00 for "incidentals" which person at desk told us isn't anywhere but their website. Desk lady was very rude. Then door keys didn't work went back to desk she was talking on phone and had me wait minutes to get new keys with my 86 year old mom sitting in hallway. Needless to say we will do Motel 6 next time

Really comfortable beds with excellent bathroom facilities in recently updated room. Felt so welcome by staff, who were very accommodating when we booked in late at night with little notice. While it was undergoing renovation it was neat and clean.