La Quinta Inn by Wyndham Las Cruces Mesilla Valley

Breakfast was great and the woman who worked in the breakfast area, was fabulous, professional, helpful,friendly and went beyond for us. We needed change for the laundry and she gave us quarters out of her own pocket for our laundry!!! She wouldn’t take our money for the quarters and said “ Pay it forward”. Such an impressive employee you have there!!! And she not only did a great job in the breakfast area and delivering towels to rooms, but later, we also saw her cleaning rooms! Amazing, hard working woman! Please reward her!

The man at the desk was mostly grumpy, at least at first approach. Later, I asked for towels and he had them up at the desk while we were eating breakfast. He was helpful, but could he smile more? Maybe that’s asking too much.

Very comfortable room with all the usual amenities, nothing was missing. I also liked that I could keep it really cool during the night, which is important to me for a good sleep. Friendly check-in as well.

I was very disappointed that the pool was empty so unusable. I understand sometimes maintenance might be needed, but it would have been nice to know this up front. Also there were some stains on some of the sheets. Since they were the top sheets I didn't mind too much, but I've seen this complaint mentioned more often here in reviews so apparently this feedback hasn't been followed up on.

It was right off of the freeway and easy to get in and out of. Plenty of places to eat around it.

There were some stains on our comforter on the bed. There was only 1 full-size pillow on the bed. The rest were very small, and the bed felt very lumpy, like there were some springs broken in it. Finally, I dont know if you can handle this, but there was a homeless guy hanging out by the entrance, and he would make my wife feel uncomfortable when she went outside to smoke.

The room was large and comfortAble.

That they kept my cash deposit of 100$ saying I smoked in my room because they saw butts in the trash and I had my window open. I will be taking this to corporate for help becuz I was not smoking in my room I smoked outside when I took my dogs out and I brought the butt back to put in my jar. Sometimes I dont smoke the whole cig and bring it back to be put in my jar for later.. there is going to be smell of cigs cuz of my clothes and the jar . And a window open? As I told them I love the fresh morning air and my pups love to look out the window and smell the air. I am homeless. I had some money saved for this kind of emergency. I am not able to get a room anywhere cuz I depending on that 100$ coming back to me

Staff were great. Polite, accommodating, efficient. They ran out of shampoo and went to the store to get some for us. They were always cleaning different areas of the property during our stay there. Room was large and had comfortable chairs to sit in (with a multiple-day stay, that really matters). There were plenty of electrical outlets and hot water. There was a fridge and a microwave. There was a decent breakfast available in the mornings. Price was decent.

A few minor complaints. 1. Having to deal with COVID. There was no regularly scheduled housekeeping. However, you could schedule it with the front desk, and if you needed toiletries or towels, staff made sure to provide them for you. And I frequently saw Housekeeping staff with their carts in the hallways, and they were glad to empty my trash when I asked. We all made the best out of the situation. 2. Having to pay an extra fee to have my pets there. I understand why and it was comparable ($8 a day) to other facilities that charge such a fee, but I don't like it. 3. They ran out of milk for the Saturday breakfast an hour before it ended--they apologized but did not go to get more. They ran out of regular syrup for the weekday buffet, and there was still none by the next day.

I liked the friendliness of the staff and their ability to accommodate us on such short notice.

The bathroom was missing soaps and cups, and the room was very hot on arrival. However, housekeeping was able to come by and provide the missing items, and they left the window open to help cool down the room faster.

Room! Housekeeping! Breakfast; sausage, waffles, fruit, milk, oj, yoghurt, probably cereal and toast - didn't want, didn't look. Plenty of parking. Coffee / tea pot in room.

The exterior grounds are not the beneficiary of a landscaping crew. So much so you might be tempted to pull on through. This is a rough gem.

The facility was very good, walking distance from a few restaurants and a convenience store across the street. Top notch Samsung TV.

The ice machine was broken in the annex building where my room was, and the dryers in the guest laundry didn't have heat, so cold air only. A couple if the lamps in my room did not illuminate.

The staff was quick to help me with any extra things I needed at the moment that it was needed.. And the breakfast was awesome.. And they helped me with my kids and serving them or keeping them happy while I served their food..

There wasn't anything I didn't like..I loved everything.

No breakfast received due to Covid. That needs to be taken off the website until provided again.

Note breakfast comment above.