Best Western University Inn

Quite a huge room with a functional bathroom. Bus stop and well equipped shops nearby. Coffee and tea available at cantine. Good price/quality ratio. Very friendly housekeeping staff (greeting to Tammy)

A little more smile at check in desk would be much appreciated. Monotonous breakfast if you stay longer.

Breakfast was fine - well stocked and clean. Room was clean and in very good condition - not run down at all. Check in was qiuck and efficient.

Went to Ithaca for a concert at Cornell and the hotel raised their prices and priced gouged our room for $361 per night. Hotel not downtown - a car needed to reach campus/downtown

It's perfectly located. It's set back from main road. It has stores within a short walking distance that are safe. It's located within walking distance of a pharmacy and a D&D. The breakfast that's included is awesome, from fresh Belgium waffles to almond milk, fresh fruit, oatmeal, cereal eggs bacon sausage! This was differently a pleasant stay and is also near mass transit if you needed to utilize that as well. Beds are comfortable, super clean and over all is the only place I will stay when visiting Ithaca!

It's within walking distances of a food store, Walgreens, D&D, but it's set back off the main road so it quiet!

I had a great room outfitted with a refrigerator, microwave, and coffeemaker. Clean, nice bedding, suitable for family or business travel with a pull-out desk/table and comfortable chair. The cherry on top was the corner gas fireplace. So cozy. We pulled chairs over and played cards in front of it, nice on a cold, winter evening.

The property was very difficult to navigate. It has no signage from the road, nor any signs on the back, major entryway from the direction of Summer Hill road. We wasted a lot of time driving around, trying to figure out if it was, in fact, the Best Western. And, later trying to find the narrow road around the back of the building to the 400 building. A lot more brand and directional signing is needed. Also, my key card locked me out and my purse in as I was going out to load up my car to leave. It took a good half an hour to find help getting in the room and made me frustrated and uneasy.

Staff was exceptional and the breakfast was good. There's not much else in the vicinity but there is a shuttle that starts at 9 am (sign up) The rooms are spacious.

The rooms were a bit dusty and not 100% clean. However it was fine, really. If there are people in the hallways, it can be noisy. Everyone quieted down by quiet time (10 pm)

Proximity to Cornell was very good.

The hotel itself was quite dated and could use an update. Also, the surge pricing (graduation weekend) was outrageous. We definitely felt taken advantage of on cost.

the room was clean and comfy and bc I had food for my babies that should be refrigerated and then warmed, having fridge and microwave in the room were very helpful. the place is very quiet and I could sleep for hours

so disappointed with breakfast. I didn't expect grab and go first of all, then the package was made for kids not at all for adults (01 small bottle of water, 01 muffin , 01 apple, and small choco bar ) and no milk available and no bread or similar either. I travelled weeks ago to Vermont and had a very normal breakfast (pancakes, toasts, and milk (as should be when says - included)

Very friendly staff, very helpful! Excellent breakfast - a real one (like pre-Covid), warm, a variety of items. Decent gym room. Great location - next to the plaza with Collegetown Bagels, very close to Cornell.

the WiFi provider is not good - I had a problem with WiFi, called them, they promised to call back and never did. In the end, we figured it out (with the kind help of the receptionist), and the signal quality was ok.

Quiet area, ample and comfortable rooms, all appliances and fixtures in good working condition. Very close to Cornell which was the purpose of my trip.

It was actually difficult to spot from the road because it’s at the back of a shopping plaza. Better signs around the plaza directing guests to the hotel would go a long way!

Due to Covid, the hotel was offering "Grab and Go" bags instead of breakfast, which did not appeal to my wife or I. I look forward to staying there again and actually trying out their breakfast.

If it had been a little hotter, we would have had a more uncomfortable time of it as our air conditioning unit was pretty loud. Fortunately our room had windows that opened so we were able to turn off the unit and enjoy the night air and get a good night's sleep. Again, due to Covid, the room was not visited by housekeeping.