Hampton Inn Monticello, Ny

The breakfast was good and great selection. Most importantly the attendant went beyond guests needs and very friendly. My bed and pillow were perfect and I slept like a baby. I must of because my friend that shared my room told me the thunderstorm wakened her and I never heard it. I utilized the beautiful fitness room, lots of equipment. Quiet room was a pleasurable stay. Front staff was friendly as well. Would definitely come back again.

The only thing I can come with and that I noticed first about the room was the same sliding door for the closet and bathroom. I happened to be putting clothes in the closet, at the same time my friend came out of the bathroom and I was hit by the door. If one wasn't paying attention, you can get wacked with the sliding door.

The property was clean, and well maintained even with the construction that was going on with the roads. It was easy to access.

I have a service dog and was told I had to eat in the room with the dog. The dog was not allowed at breakfast. I have stayed at Hampton Inn many of time at many locations. This is the first and only time that I’ve ever been told my service animal is not allowed to sit under a chair at the breakfast table.

I was expecting a continental breakfast but it turned out to be a large , varied, healthy breakfast buffet every morning! The hotel.is brand new and spotless my clean. I was there because my husband had been taken in a medical.emergency to the nearby hospital and the staff couldn't have been nicer or more accommodating.

The only thing that I didn't like is that the windows in the rooms don't open. Otherwise, everything was excellent.

The staff was remarkably friendly and helpful. And they were available at all times. The breakfast was outstanding. Many food selections to choose from.

Housekeeping didn't come every day. That's fine in terms of saving on water usage (not washing towels or bed sheets as often, and not necessarily daily for those staying for two or more nights, like me), But there was no notification in the room/bathroom that housekeeping wasn't coming every day. Just tell me when that's the case. I'm fine with that.

Our flight was delayed and we arrived at the hotel 4 hours late…..Sonya (sp?) was sweet when we arrived. She assured us our rooms were waiting for us 😀. My family enjoyed the breakfasts. The rooms were very clean…we appreciated that very much.

The rooms were veery cold. Two of the rooms had difficulty adjusting the thermostat.

everything was clean, modern and new. very friendly and helpful staff. Alma works hard and has a positive attitude. I have stayed at multiple 5 star hotels this summer and didn’t have high expectations for a 2 star Hampton inn but it was honestly great. the complimentary breakfast was nice too. the chef Glenn really takes pride in keeping everything clean and making sure guests are happy.

honestly no real complaints.

Breakfast was good and the staff was really nice and warm welcoming.

The keys were a little hard to get our room open but I am still rating our stay at a 10 because the staff was awesome and super nice. We went shopping around the hotel which was convenient. Hotel was super clean and again the staff went above and beyond.

The hotel is clean, modern and well-maintained. The appointments in the amenities made my day a pleasure.  the staff I encountered was exceptional and very helpful, Ricky at the front desk, Glenn, the amazing man who prepared our breakfast, and Callie the night auditor. All were extra helpful.

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Everything! The Inn exceeded all f my expectations. All of the staff were very friendly and very well trained/, This not always the case for an Inn at this price range. The place was spotlessly clean and the rooms were quit as well.

Nothing at all.

Hampton inn was clean staff was so polite and helpful .Glen was amazing I give this place a awesome 10 .can’t wait to go back again

Only that the air conditioner didn’t stay on was on and off but it was okay cause it did cool it off