The Rockaway Hotel

Comfortable bed and good shower. Room service ok but had to go and get own coffee /tea as not on menu.

No tea coffee in room or fridge. Housekeeping was issue as floor not swept and no duvet cover, sorted quickly when phoned. Covers on pool side had all been removed so couldn't sit on them. Noisey area with pub opposite , school and functions all weekend. £5 delivery fee for room service which did not even let u get tea/coffee so had to go to coffee shop for that.

New and clean hostel with nice decorations. Great connection to Manhattan with the ferry. 2 minute walk to the beach. Nice restaurants. Great bagels shop around the corner to pick up breakfast or other food.

Rooms were small but we knew that. The pool is open for locals which can be an issue at warm days or weekend days. We were lucky to have a place because we got to the pool in the end of the afternoon. Housekeeping could be better (not enough towels, bathrobes, toilet paper) but upon request everything was arranged. We parked our car in front of the hotel but unfortunately we got a fine because we parked next to a fire pole. We mentioned that we parked in front of the hotel but were not informed by the staff that we were not allowed to park next to the fire pole.

very clean and brand new, exceptionally comfortable mattress! cool hotel shop, wanted everything!

just a few small things were annoying super cheap scratchy toilet paper not a single hanger or place to hang a dress in the room it’s impossible to get the pool bracelet off without a scissors no water glasses or cups in room can’t use under bed drawers because they don’t have handles to pull on door locks at 10 pm but I did not know that and there is no doorbell and staff couldn’t hear me when I was knocking so all small things that become more annoying the older you are and the more you pay for a room

Everything about this hotel was OUTSTANDING! The staff, from the warm greetings of the Hotel Manager, through to housekeeping were truly wonderful and I felt like they were really investing in making our stay a wonderful one. The location is excellent - Rockaway Beach is a great beach and loved the fact the hotel provided towels, beach chairs, and an umbrella, as well we had bikes to use for rides on the boardwalk. There was always great entertainment - the design was impeccable and funky, the super short walk to the ferry and train into Manhattan was super convenient, parking close by and even a great Boardwalk Deli across the street. The food at the restaurant and pool bar was delicious and the cafe had great breakfast items. I even bought a few things from the store. You could tell this was super well thought out - I feel like the hotel was crafted to deliver an excellent customer experience. I will be thinking about this venue for my future event plans also. GREAT JOB TO EVERYONE WHO WORKS AT THE HOTEL - WARM AND WONDERFUL PEOPLE.

Truly - I cannot think of one single thing.

The Rockaway Hotel is beautiful and has everything you need for a resort vacation. The Spa is exceptional! We were able to sneak in a last minute massage. We had dinner at Margie’s and the lobster tagliatelle was fantastic too!

About half of the umbrellas at the pool were broken so they didn’t have enough for everyone who wanted one. The day we’re were there we baked in the sun and almost had to leave. Thankfully another family left and we were able to have one for the afternoon. It might also be a good idea to have chairs and umbrellas at the beach. I’m not sure if that’s possible since it’s a public beach. It’s something to look into. If I were to change something about the rooms, I would invest in better mattresses. They were a little soft.

I felt like I was out east when I was at this hotel! A getaway without the plane.

I did not like that I couldn't order room service or coffee to my room.

Enjoyed our first stay at the hotel. The room and view was great. The staff were so friendly at check in and throughout our stay.

There was no hot water in the morning to take a shower. That was disappointing since the shower looks so nice. We were there on a Monday night and the rooftop and Margies were closed again disappointing. If I knew that ahead of time we would have booked a different night. Selected that date because it was our anniversary.

The hotel is very appealing to the eye starting from the lobby. I had a spa during my stay and the spa area was well decorated and definitely gave a comforting and relaxing feel. The room which was a king with balcony/ocean view was perfect . The room was well decorated and comforting . The hotel is quiet which was perfect . The receptionist, hotel staff , spa staff, bartender, and restaurant staff were all nice and welcoming. The coffee and drinks were really good. I would definitely book again!!!!

I stayed one night but it felt like more. The staff were super friendly and accommodating. Emily at the front desk was extra, and helped with suggestions and info about the neighborhood. The rooms are stylish and comfy. Can’t wait to stay again in warmer weather!

The reception, management and support team are lovely people. After being abandoned by a popular bnb platform we found ourselves with nowhere to stay. On arrival we were greeted by a friendly, helpful and caring front desk and manager who went out of their way to help us feel at home. The bed was one of the most comfortable I have ever slept in.

I really wanted to stay longer but they were fully booked and couldn't find us a bigger room to accommodate my granddaughter. The view could have been better. Make sure you get a room with a view.