Hotel Skyler Syracuse, Tapestry Collection by Hilton

Staff was so polite, breakfast was phenomenal selection, room very spacious and clean. It was very nice!

We had splurged for a suite. The one they gave us was called the Tree House. This was a big mistake for two 80 year olds. The bed room was up a flight of stairs. Noe way in the dark, middle of the night could ether one of us made it downstairs to use the bathroom. The description should have described this better. The afternoon desk person was able to get us another room, she was very nice.

This is the second stay in a row that there was no morning coffee. The short heavy set desk guy not as component as the rest of the staff.Same person both times.

I was concerned about the proximity to the hospital for ambulance sirens but there must be a quiet zone in place because I didn't hear anything (day or night). Also, the room has it own heating/cooling system in the wall (more like a home furnace) and made a nice, consistent white noise sound for sleeping. The bed and pillows are just like home so comfort was a 10! The room was spotless. Our vehicle was parked in a secure adjacent lot with ample lighting as well. Breakfast was typical. It was a very nice stay.

The property was beautiful. Everything looked just as it did in the photos online - clean, well maintained. The hotel had a new smell to it. The breakfast had a variety of choices from cereal, to yogurt, to danishes and make your own waffles with strawberries and cream.

we were unable to control the temperature in our room. It was 76 in August. The walls were a little thin. We woke up to our neighbors alarm going off in the morning.

Staff are welcoming. Quiet air conditioning. Facilities are clean and well appointed. By far, the courtyard was my favorite place to sit and relax. When in Syracuse, I believe we'll always stay at the Skyler.

The floors in our room squeaked. I wish the rooms had microwave.

Location was perfect for being near Syracuse University and Syracuse Stage Theater. Bed was super comfortable.

The room needed upkeep. The wallpaper was peeling off in bathroom. Floors creaked really badly. Non-smoking hotel but it was clear someone was smoking a ton of weed in my floor. To be fair, I didn’t report it.

Very close to Syracuse University where we were going to tour campus and do lacrosse camp. Staff was so friendly, courteous and always available. Hotel had a very cool vibe!

Only odd thing was having to have a key to get into the building, before we had even checked in. We reasoned it was due to being a city hotel , they didn’t want just anyone wondering in, but was kind of confusing when we first arrived late evening.

In spite our late arrival the staff was welcoming and service prompt. Free gated parking in a downtown location (10 minutes walk to Syracuse U.) was convenient, as were the wrapped pastry breakfast and fresh coffee in the morning. The hotel building outside preserved the architecture details and engravings of the former synagogue, and inside was tastefully decorated as well.

I enjoyed the coffee and continental breakfast and location to SYRACUSE University.

The sofa sleeper was uncomfortable!

location, clean, quiet and historic building

breakfast was ok but nothing allergen friendly - try more options without nuts and dairy