HomeTown Inn by Red Roof East Syracuse

ROOM WAS CLEAN BUT I SAW 2 ROACHES... WAS NOT OFFERED BREAKFAST... I STAY HER ALL THE TIME NEVER HAD BREAKFAST IN BED. THE BEDS ARE VERY COMFY THO.

WHEN YOU BOOK ONLINE THEN GET TO THE DESK ALL HELL BREAKS LOOSE. NOTHING ADDS UP TO GREAT CUSTOMER SERVICE.

The beds and the couch was comfortable. It was close to all of the places I needed to go. Great price

There was only 1 wash cloth. I booked the room for two. I came prepare because I read the reviews. You had to use your room key to get through the main door to get to your room. Using key insurers the safety of the guess. I couldn't find the door I came through. I went through wrong door that require a key. Part of the handle was missing and key didn't work. I had to carry my daughter down three flights of stairs. I think the hotel should put a sign on that door.

An extremely friendly concierge greeted me; he got me all squared away and placed in one of the nicer rooms, and he was quick to help when I needed soap and towels to shower before bed. The hotel is split between smoking and non-smoking; I am in the non-smoking wing, and you can't tell there are smoking rooms on the premise.

Unfortunately, my room didn't have towels or soap stocked; chalk it up to an honest mistake, and the shower wouldn't drain properly, but it's got excellent water pressure and heats up quickly.

I never seen any breakfast at all while we stayed there but other then that it was very nice place

They could of had unlimited coffee ☕ laundry room for guests would be nice

room was good and well equipped. cleaning staff were very friendly. daytime front desk people were very friendly.

no coffee in the lobby (there was a single serving coffee machine for hot water and a coffee pad... no sugar in the room). a laundry room (had to go across the street to ask to use that hotel's laundry facilities) not many food options in lobby (as hotel is located out of the way of any access to restaurants, stores, etc.

Environment was always pleasant, quiet and the rooms are very affordable and clean. All the staff here, are polite, and do a great job.Beds are very comfortable, too. I stay here intermittently, and I've never seen an unappealing, room, EVER. I am not a person who leaves many reviews, but this place deserves one, as they were always accommodating, and professional.

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Bed comfy...tv was ok. Staff friendly.

Cheap with giving extra towels and wash clothes. The tub h/c water nozzle looked like someone started working on it but never came back to finish it. The bed pillows had no pillow cases on any of the pillows

The front.desk clerk Miss Hudson made me feel at home and welcome throuhjout my stay very helpful and professional K will stay there again.

Love the property love the space that you have the staff is always good they always have a good attitude.

The only thing that I don’t like is that they put you and rooms that they allow dogs and cat in. I understand some people have animals and that they are animal lovers but I don’t care for going into a room that has animal for all over the place. But besides that if you don’t end up in a room that had animal animal in it the hotel isn’t a bad place to stay I always stay there when I’m in the Syracuse area.

I booked this property very last minute. It’s was exceptionally priced lower that it’s competition. It’s a prime location! Only 4 miles away from Green Lakes National Park! I arrived super late and was nicely surprised! The place was not only immaculately cleaned but I love the attention to detail in my room! I will definitely stay at this same location again. In addition the front desk lady was not only upbeat, positive and very helpful. Way to go!

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