Hilton Garden Inn Greensboro

great atmosphere, wonderful staff, the most comfortable hotel beds I’ve encountered. Nice, clean pool. The water pressure is excellent and the water stays consistently hot.

Parking in the evening isn’t monitored as we were lead to believe, and someone parking a U-Haul taking up 6 spots. We had to park in the very back which isn’t safe for two women traveling. The nice gentleman at the front desk seemed uneasy about it as well but said that there was nothing that they could do. for the safety of guests, parking needs to be monitored.

The area was descent. I like that there were several restaurants in the area to choose from. I like that this hotel had enough beds for my larger than average sized family. Wasn't a horrible stay.

Could tell the place is dated. The bathrooms need an exhaust vent badly! The steam has rusted all metal items in the bathroom. There is probably some mold behind some items as a result. It made our bathing experiences not as pleasant as they could be. Taking showers back to back after someone had gone in front of everyone made it too stuffy, clothes were damp from all of the steam, and fixtures were dripping water.

I had a hard time getting breakfast even when I showed the worker my reservation on my ohone stating breakfast is included. In her record it wasnt included. Also when I left my card was charged more money in addition to the hold fee for damages (which was later released). But I was charged an extra $28. Im assuming they charged me anyway for breakfast. I would not return.

I had a hard time getting breakfast even when I showed the worker my reservation on my ohone stating breakfast is included. In her record it wasnt included. Also when I left my card was charged more money in addition to the hold fee for damages (which was later released). But I was charged an extra $28. Im assuming they charged me anyway for breakfast. I would not return. Also the wood floors in the living room part of the room were warped/damaged. Looked weird.

location

booking.com only booked one room for me instead of the 2 i paid them for, hotel made me pay for second room again when i checked in, trying to get refund from booking.com and booking and the hotel are pointing fingers at each other, still haven't been reimbursed after paying for the same room twice. will not be staying at Hilton or using Booking.com until resolved if ever.

The hotel was very clean and pleasant. The hotel is conveniently located near everything or a short distance drive to everything else. The hotel parking lot and outside was very clean and safe. Breakfast was served but you have to pay lol still convenient. There were snacks available in the pantry. The overall stay was great and the staff was extremely nice and friendly very accommodating.

I booked using a third party agent and I think I was overcharged.

I really liked the staff they were very friendly and accommodating. There were restaurants everywhere I looked from the parking lot didn't have to go far at all to eat. The breakfast buffet was absolutely delicious!!

The pool was a little small but there's a huge water park just a few miles away so that worked out .

We enjoyed our one night stay, though very disappointed in the morning they didn’t have a breakfast included in the price for the room. The answer was we have to pay for it without even asking if we are Hilton Honors members or not! After we checked out another customer told us the breakfast is free for Hilton Honors members! Being new to this unfortunately we believed what we were told.

Everyone was super helpful, great customer service.

I had to pull the door to close it all the the way, the bathroom sink water moved slow out of the sink need to beds.

The breakfast was well prepared. Everyone was nice, respectful, and polite. I was given my vouchers each morning from the front desk to get my breakfast. Mrs. Davis, the lady at the desk was very helpful, respectful, and eager to help.

New renovations were very nice!

. Only downside was the clock alarm went off at 6:00 am from previous guest and had not been turned off. Was difficult to get back to sleep.