Hilton Garden Inn Aiken

The staff at breakfast was phenomenal. They always went above and beyond expectation. Your hostesses Belinda and Jennifer are exceptional in all aspects of their job. They definitely will be one of our reasons to revisit your hotel. Other services and staff were also very amenable to any of our requests or needs.

Maybe timelessness of house keeping (supplying towels and other small amenities; but is understandable due to the events that were occurring during our stay. A different time might show a more positive response.

The location of the hotel is convenient and lobby is nice and clean. The staff is really nice. They have a bar. They rooms are a nice size. The breakfast offered was good, wish they would bring back the waffles.

I was disappointed to know the checkout time was 11am instead of 12pm which is what was in the email I received. Also, they offered dinner but ran out of food. The prices on their items in the store are pricey. The air conditioner was loud, and the bed wasn't comfortable on this visit. They usually are though.

the location was great to Citizens Park. It was maybe 7 minutes away & close to the restaurants and the mall

when we got there someone had dropped a Waffle House plate of food at the entrance door. I told the staff & she simply stated she didn’t have time to clean it up. I thought that was insane because we arrived at 1:30 in the morning & the lobby was empty

Staff was very friendly. I had ordered fried chicken and fries. The service was great, but the food was not. No seasoning the chicken tasted bland. I know you can't seasoning food because allergies and other factors. That was my only problem.

You can try seasoning the food a little bettet. Try seasoning the flour or put a little seasoning on the chicken before frying. This would help.

The staff is what makes this hotel terrific! I don’t have all of their names but the gals that worked the check in desk were amazing, Tuesday evenings staff and especially Julie. These gals are gems and I would come back just for them.

Staff at front desk was super friendly and always welcoming. Close/walking distance to a variety of places for groceries and/or coffee

Hallways are worn out looking/Rooms could use some updating

I came to the Hilton to regain my peace of mind. As a mom of a special needs teenager, burn out is at a higher risk during the holidays. Nika Seigler extended such an understanding and love that was needed to make this staycation far beyond what I hoped for. So incredibly grateful for her!

Every accomodation was exactly what was needed and better than expected.

Staff was extremely friendly, room was clean and the bed was extremely comfortable. Breakfast was excellent. My son is a wheelchair user and he had no issues with our accommodations.

Clean and great appearance

Breakfast…..very slow, not prepared with food being out and supplied, and ran out a lot.

Very convenient location. Very friendly and helpful people. Clean and bed was comfortable. Quiet as well.

It was a bit more expensive than we usually pay in Aiken. We had a Booking.com discount but had to reschedule so it expired.