Homewood Suites Nashville Airport

I personally want to thank you for a outstanding service when we came into Nashville and stop another hotel with our reservation information and they could not find the confirmation on their system, unable to speak ENGLISH and they didnt like my daughter and son in law service dog and we have her papers with us. They told to contract our website with we on holding for over 20 minutes and decide to not stay at that hotel.

On Saturday after we left the room and came back later in the early evening that housekeeping didnt come and pick up the dirty towels.

Close to Nashville center. Comfy beds. Adequate space. Breakfast bar. Good value for the money.

They booked me a room for a person with disabilities which I did not need or require( shower built for a wheelchair) which was hard to use without water all over the bathroom floor. This meant using some towels on the floor to contain the water. The parking was not adequate for the number of people staying at the hotel.

Eerything was excellent with one exception in that the lady who check us in on a Saturday. I told her I had a reservation and she told me that does not mean anything. I told her that I reserved our stay online and she still preceded to tell me that does not mean anything. She then looked me up and checked me in. I would highly recommend the lady be retrained in customer service. Otherwise, all staff was extremely nice, professional and courteous. This was the only issue I experienced during our stay.

I liked everything. The hot breakfast was delicious with many options. The full kitchen was nice. The living area and bedroom were spacious. I appreciated having a couple of televisions. I will come back.

The location was great. All the staff we encountered were wonderful - kind, accommodating, lovely people. The breakfast was good - full hot meal, lots of variety, well stocked. The couch was comfortable. The price couldn't be beat! It was great having a full kitchen in the room. We got some fabulous fresh veg at the farmers market and made a couple meals in to save some money instead of going out to eat for every meal.

There was a major leak under the kitchen sink, but the maintenance man was quick in arriving to fix it and had it good as new in no time! The AC didn't work too well. Had to set the temp extremely low to get it to kick on and get the muggy feeling out of the room. My side of the bed had busted springs and it sagged.

I like the location of the hotel it was very comfortable. Wasn't to far from the airport or the activities that I had planned for the weekend.

The few things that I did not like was Saturday morning when I walked into the hallway I smell like somebody was smoking or is smell like smoke and I'm not a smoker so I can really tell when somebody has been smoking or cigarette smoke. And on Friday night you can hear the room above me the couple was having a lot of fun in the bedroom and pretty much kept me up all night due to the activity( I mean sexual I guess you can say) and I know people are are on vacation. The light in the main bedroom could be a little lighter but every thing was great 👍

The staff was very friendly! They were very helpful.

Renovations are needed. Our air was not working in our first room, so we were moved to another room, and it didn’t work well.

Close proximity to BNA. Literally 5 minutes away. Great for early morning departures.

On the go, prepackaged breakfast would be great. Hampton Inn offers guests who depart before breakfast is served.

staff very helpful and courteous clean place all around room was well kept and accommodating to ALL our needs

the 5$ per day self parking fee, we really didn’t understand what that was all about

It was clean

No hot breakfast, had weed smell in my room after I came from out all dY, and when I told the front office about it I got no discount on my room

I love everything pretty much. This is the place we always stay at when traveling to Nashville. It’s comfortable and the location places us in the middle of everything really.

The late night/early morning wake up to the fire alarm. But it was only one incident that this occurred. Other than that I have no complaints.