Candlewood Suites - Memphis East, an IHG Hotel

Love it. Front desk makes sure everything's done responsibly. She has a good heart to help others. Bed so comfyyy. Restroom super clean and towels . free to wash your clothes.

That they have ppl traveling and no free complimentary breakfast. They should wake up to a good free meal. But has free coffee all day. And waiting on others to get their clothes out the washer and dryer is a mess. Ppl get lazy and forget tht they in public and others gotta wash behind them. Its the waiting for me after someone else. TAKE CARE OF YA BIZZ FIRST THEN BE IN YA ROOM AND CHILL. PPL GOTTA GET UP AND TRAVEL BACK TO WORK.

The lady that checked us in was sooo sweet and nice. she was funny and very helpful. I’m a picky eater and she guided us to the better restaurants. i will DEF recommend and stay here again. The little seating area out back was a relief to me and my husband, we were able to relax from the day and connect with each other while we drank and smoked. HAD A GREAT STAY!!!

not too much of anything, maybe wish it had a pool. 🤷🏾‍♀️

Staff was great, very kind and extremely helpful! Probably one of the smoothest processes I've experienced in a really long time. Room was good, like the set up of everything and the bed was way more comfortable than expected.

We passed it twice before turning it just because there wasn't any type of turn in sign that we noticed, we did only come in late at night, so there is a chance we just didn't see it.

The suite was phenomenal! It even had a dishwasher which I wasn’t expecting. Very clean and the staff were absolutely amazing. Definitely will stay there when in Memphis again.

Nothing it was all perfect. If I were to change anything it would be not to stay in 109 as it’s straight across from the checkin office employee door and it closes loud so during the day it is opened and closed a lot. definitely didn’t hender me but I would request a different room.

A really nice hotel but not in a good place for someone with no form of transport it cost 50 dollars to get into Memphis so would cost a lot to do that on a day to day basis.

The room was a good size with good things in the room so you could cook

ABSOLUTELY NOTHING.

The fact that my card wasn’t to be charged until check-in but was without permission. A few hours later the owner/manager instructed staff to sell our rooms for 3x the amount due to an event in the area. I’d driven 8-9 hours with my son. Eventually staff gave me room 321 when someone else didn’t show after I told them I wasn’t leaving with no place for my son to sleep. The room had dried green phlegm on the shower floor, blood on the walls, hair on surfaces, old smelly standing water in the dishwasher, and a white powdery substance on the chair & floor. I had to bleach & sanitize the room myself. And to add insult to injury my debit card was charged an additional 28.xx for incidentals.

great location, staff was great, very clean, comfortable bed. Overall great hotel and will book again in the future

housekeeping never came to clean the room. we had to ask for more tissue and towels at the front desk. Maybe it’s like that to keep down the spread of Covid.

Everything the service was excellent the staff was excellent I couldn't have had a better time thank you so much

There was nothing I didn't like but everything was excellent you have a fine fine hotel

great room - bedding and spacious

the pavilion was very messy with empty beer bottles and cigarette butts - not hotels fault but left they way even thrush next day when we left at noon

The proximity to my job. The staff was just wonderful. How quiet my room was. The price!

The fact you have to take your dirty or used laundry to the front desk in order to get clean laundry. And, housekeeping is done once a week, from what I was told.