Baymont by Wyndham Houston Brookhollow

Front desk staff was pleasant. Location was convenient, access to multiple restaurants. They had a waffle machine. Beds were cozy.

Pork was the only meat option available for breakfast. One staff member was a bit standoffish. There is a constant language barrier or at appeared that way, (She could not speak or understand English or May have ignored me or brushed me off due prejudices) FYI: sometimes a particular racial group pretend to not know English so they do not have to communicate or assist with a certain ethnic group of people) When I need assistance or asked a question the lady in breakfast area was never able assist anyway leaving me to consistently go to and ask the front desk. either way they should have staff that are friendly, eager and willing to help, and who can also understand English and speak it.

I did not like the fact that even though a continental breakfast was advertised, the property did not serve anything at all.

Room was clean, bed comfortable, laundry room functional, no safety/security issues, convenient location; all in all a good place to stay.

Minor stuff; highway noise in the north side room. Television channels were missing the best local station for morning traffic reports. Plates for the breakfast barely held the waffles; bigger plates or a smaller waffle iron.

We spent the 2023 new year's eve at the hotel. The room we reserved was not available so they upgraded us to a room with a Massage bathtub 😊😂. My 4 years old daughter was playing in it all the day. The room was clean and spacious. Car parking is available too.

What we did not like that during the night (2 am) the next room decided to use the massage bathtub which was very loud and we couldn't sleep. We had to call the receptionist to ask them to stop the noise. Also, the location is not very close to the city center.

Everything was perfect!

Everything was good overall, the only thing I disliked was that people put a rock on door exits, to be able to get back in, but that’s not safe because anyone without reservation can walk in.

Easy check-in process. Breakfast, even though I slept through it. Big, comfortable King- size bed. Easy checkout process. The guy that helped with checkout was great!

That the shower tub didn't have a stopper in case I wanted to lay in a bath.

Having complimentary breakfast is a major plus with a great stay in location

A little more fresh scent inside of the rooms and units AC heat and units coils could be up kept a little better, For respiratory and allergy purposes.

It in close range due to me moving I had to book a week for my family to stay and easy to get around with work and school for the time being.

All around they were good to me.

everyone was very nice and accommodating to us, we loved the location and the rooms were very clean. absolutely booking again!

Location

Floors in room had too much oil or something I almost fell walking in and around the room with my shoes on