Quality Inn Payson I-15

I liked everything about the property, it was clean, the staff were very friendly. everything was walking distance. they had a family dollar across the street which was very convinient as well as a Mc Donald’s for the kids. I loved how free breakfast was included in the hotel stay. The experience was well worth it I recommend for anyone to stay in this hotel. I was very impressed I must say.

There was absolutely nothing that I didn’t like about the property everything was excellent.

The pool was pretty large and the hot tub was nice sized as well. Bathrooms near by were super helpful as opposed to running across the hotel to get back to the room. Breakfast was super nice and open til 930. That's better than average and the selection was restocked it seemed. Also it's difficult to find a cat-friendly hotel. They did move us into a different room to handle that but honestly that made it easier for us.

I had a faulty key, but that is beyond minor and I was only there for a night so I didn't ask for assistance

The front desk was very informative, helpful and polite. All my questions and concerns were answered. It’s next to the fwy as well as gas ration, McDonald’s and other stores. The room was surprisingly clean. No dust, dirt or weird smells. The beds were comfortable. A table with 2 chairs were in the room that were very handy in our stay. Towels, shampoo, conditioner, lotion, hand soap and make up remover provided. Which were an unexpected plus. We could barely hear any noise from neighbors or fwy which was a great thing. TV channels provided were enough for us.

The only downside is the room is in need of a remodeling because things seem to be outdated.

Clean Comfortable rooms, pet friendly, staff was very nice too.

We were on the street side and it was quite noisy. The breakfast definitely needs some work, only low carb option was eggs that had no taste. Surprised they can't even make fresh coffee, the coffee machine they had made horrible coffee.

We liked everything. We reserved 6 rooms for 11 adults and 12 kids. We enjoyed the kitchen in the evening with popcorn and hot chocolate that we brought while we watched the Grinch and played games. Cleaned it up. We used the pool at least 3 times. Everyone really enjoyed our family reunion. It was close to events in Mona and Santaquin and Payson. My only regret is that we only stayed one night. We should have stayed two.

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The lady checking us in and the lady helping us when we were swimming on Sunday morning were so great and helpful. Great breakfast and clean.

The night male clerk at the desk in Saturday was rude and seemed put off when we asked for towels for the pool. We had to ask 4 times before he would get us any. He was busy watching videos on his phone than doing his job.

The pool and hot tub combo was awesome. One of the best! Kids loved it! Locker room style for dressing at the pool but some showers weren't working. Continental hot breakfast was a great variety of options. We would stay again!

They are understaffed and room cleaning missed a couple items, but it was much cleaner than some we've seen. We gave a little grace, it is showing it's age and staff shortage.

I liked the quietness 🤫 of the rooms and I liked how clean everything was. Breakfast was great and big. The staff was kind and pleasant. And easy to communicate things with. Very good at caring for each individual customer. And we're especially nice to my kids. I really enjoyed my stay.

The sink would not drain in the bathroom properly, but everything else worked fine and it was a nice stay. I would definitely stay here again.

Location was fine, didn't eat breakfast. Staff very polite and friendly.

Very dated, no elevator. Walls in room were very dirty, had drips of dry liquids on them. Bath tub was chipping quite heavily. Finish literally flaked off during shower.

I was a little confused when we entered the room. Confirmation said room with kitchenette. Not so. Room was good however. We had our dog and they gave her treats. Tub drain plate needs repair. We would stay there again if we went to Payson again. Happy with place and staff was very nice.

Match the room with what Booking. Com said we had. When you read something you expect it. However we were very happy with what we did get. Nice place, nice people.