Crowne Plaza Seattle Airport, an IHG Hotel

The hotel room electric sockets were weird and the desk was too small to work from with the coffee maker right there I couldn't plug in my computer at the desk because of the inverted plugs strange! No free water? I did call the front desk and they sent some which was really nice of them. I would have loved some coffee but the poor selection of creamers made the coffee taste terrible. Room was very clean, Breakfast was a big surprise it was excellent and I travel all over the world and the service was the best great servers who love their jobs and it shows in the pride in which the interact with the guests.

Breakfast great better work place desk coffee /condiments need to be upgraded Front desk and servers in the restaurant and bar excellent

The staff was very nice. The shuttle from the airport was easy and quick. Breakfast was very good. The view from the window- watching airplanes take off.

The room had a weird smell and the design was old. We booked the two rooms many months in advance and got 2 close rooms as we wanted but in a noisy location in front of the elevator- which was a problem with small children. The windows weren't noise resistant enough as in other airports hotels we were in. In general, in comparison to other airport hotels we were in, it wasn't a good value for money.

The diningroom staff was attentive and kind to me and the food was just excellent. I especially liked the fish and chips, which I actually ate on two occasions, it was so good.The front desk went above and beyond and helped me program my smart watch, which was not yet connected to my smart phone so it needed to be reset to accommodate the time change. I am an older person, and I greatly appreciated the willingness to help me (even though that wasn't really in their job description). The housekeeping staff went above and beyond and even gave me some extra lotion, which I appreciated. And the bellman was helpful in assisting me to find green and efficient transport. Finally, I also appreciated the option to conserve water with the linen changes. I cannot say enough about this hotel. It is a terrific place to stay!

It was all very good! No complaints.

Firstly, the Airport transfer driver was excellent! He picked us up under very difficult and chaotic circumstances. ('There was an accident on the approach road to the airport' which didn't allow hotel buses to enter the airport') therefore we had to wait for the driver in the departure drop off area, which was crowded with hundreds of people and cars. He picked us up with clear instructions on how to meet him in a very calm and professional manner. He was friendly, and very helpful. The check in staff also were very attentive and helpful. When checking out we were advised that we could leave our larger suitcases to collect after a few days, with a minimal fee. The team were courteous and very polite helping us check the suitcases. This was one of our many stays over the years and as always a wonderful experience.

Absolutely nothing.

We like to stay here because of the proximity to the airport, plus we can walk if we choose to not take the shuttle or a ride share/taxi. The overpass is just out front of the hotel to the left. A 3 to 5-minute walk. Rooms are what you expect for a 3-star hotel. The beds are comfy. AC and heat are adjustable. We always sleep as well as we can considering travel anxieties/worries. We had drinks for the first time in the bar and they were good. The service was good, as well. Haven't eaten there yet as we always manage to eat before settling in for the night. It's quiet and the amenities are just what you need without unpacking all of your luggage to find your toiletry bag -if you're an unorganized/last-minute packer like me. Price is always comparable to surrounding hotels of this caliber. Other restaurants nearby have really good food and, in my opinion, are within walking distance.

The hotel was very nicely decorated and clean. The front desk people were super helpful and even humorous. Access to the elevators and rooms was easy. There was even a laundry room that was only $1.75 to use which was amazing. There's a restaurant on the first floor too, but I didn't have the chance to eat there.

I had a rental car that I drove to the hotel and I had to pay extra just for overnight parking. The hotel has its own parking lot that's gated so I do not understand why I had to pay extra when I was staying at the hotel.

Our time here was very brief as we had a layover on a trip to Southeast Asia - we arrived late and left early. The room was clean and comfortable for our short time sleeping there-wish we’d had a longer stay. The thing we most needed worked perfectly - the shuttle to and from the airport. We only had to wait about 5 minutes for the shuttle pick up at the airport and the shuttle going back to the airport the next morning left promptly and dropped us off in plenty of time to make our flight. Thank you for the convenience of the free shuttle which runs every 20 minutes starting at the top of the hour.

A complimentary light breakfast would be awesome.

Excellent location so conveniently close to the airport. There was the choice of a well organized shuttle or a 10 minute walk to the terminal. We had two meals at the on-site restaurant. Both times we were super satisfied with the delicious food. Perhaps the most important thing was the servers. Each time they went the extra mile with thoughtful touches like bringing us huge glasses of ice water to take up to our room for the night..

It was all good!

The environment of the hotel is very good, and the room is very neat and clean. The two ladies at the front desk were both very kind and friendly and were also very patient. I came to Seattle for an international flight and the flight is scheduled to depart near midnight. After speaking with the hotel staff, they were not only able to help me store my large luggage, but also allowed me to rest in the hotel lobby for a few hours before heading to the airport at a suitable time to check-in. I highly recommend this hotel, especially if you need a place to stay close to the airport and at a good value. Also, one of the 1-line stations is only a 5-minute walk from the hotel, which is very convenient.

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Shuttle services were spot on! Drivers were great. Without my friend giving me instructions I may have been more than a little lost. Room was comfortable and location was perfect. Restaurant closure time was a life saver for many arriving later in the evening! Food options and server was great!

Room was on the tiny side. Little room for luggage. The check in staff were great, the staff (male) in the morning was sitting and never once got up from his seat to complete the transaction. If there is no handicap, he definitely did not present to be the most professional...appeared very lazy at best.