Mulberry Collection Silk Village

The staff were stupendous. Warm, friendly and professional. What a great relaxing atmosphere in the village. I was tempted to just stay at the silk village as the restaurants, spa, pool and staff were such consummate joy.

Great place. A lot of space. 2 pools. The breakfast was amazing. A lot of optioneel for europeans. And we got a free upgraden when we arrived.

It's a 15/20 minutes walk to the centre. But there is a free shuttle from the hotel that goes 3 a 4 times a day.

Very well maintained resort with helpful staff. The rooms in the Villa part are big and very comfortable, especially those on eth first floor, where we stayed. There are two pools and both are great place to relax after your day trips or instead of a day trip. Our friends spent some time on the beach area that is managed by the hotel and were pleased with everything there. The hotel provides free bikes.

Breakfast is not varied and of average quality. The resort needs to make and effort to bring it to the rest of the experience. I knew that the resort is not close to the center but it turned to be much further than I imagined because it is impossible to get in a straight line to the old town due to the way Vietnamese cities are planned, or rather never planned at all.

A little oasis in the city of Hoi An. Pleasant surroundings and clean, spacious rooms. An excellent breakfast is included and a couple lovely pools. The resort is a little out from the main centre of action but there is a helpful free shuttle bus service the travels several times a day to both the old town and the great beach. Grab into town costs less than $2. Staff are friendly and attentive. Special mention to receptionist Huy who not only gave warm welcome but made effort to make conversation each morning.

The shuttle bus timetable somewhat limiting, especially returns from the beach

Everything was just great. We booked last minute and came much earlier than check-in. We were received so well and they did Their best to get us the room even much earlier, because we came with a baby. They were helpfull with everything and always greeting you with “how are you”, “how’s the baby” “have a good day” etc etc. At one point we needed to see a doctor, and in less than 1 min. They’ve called a doctor who came to see us. Then when we didn’t have enlige cash on us to pay the doctor, they - Without hesitating - just borrowed us the money so we didn’t have to go out and find an atm. What i’m trying to say; extremely helpful and kind! Food was good and the Ground was beautiful. Free shuttle to the Old town (5 min drive)plus the beach was great! Their spa was worth the money as Well!

Nothing to complain about.

it's beautiful! great breakfast option.. overall a total value for money

Their policy. we booked a room and it was non refundable. we realised at Hanoi that central vietnam has been hit by one of the worse floods. we contacted the hotel and they said that the room is non refundable and they can't cancel. They said it's all good and we should just come. we took our flight from Hanoi to da nang and it was completely flooded. after our flight to da nang the rest of the flights got cancelled. the resort itself was in knee deep water. we could only rely on the hotel for lunch and dinner. with unpredictable weather conditions in south east Asia (and everywhere tbh!) it's best to book a refundable hotel. especially this one!

We loved the pool, and the grounds of the resort were beautiful kept. It never felt over-crowded, and we liked that thre resort was tucked away. We stayed in the villa with attached rooms, which was perfect for our family of five. The breakfast had a wide variety of food, and they began serving at 6:30 AM, which was perfect for our family of early-risers. The silk village that is a part of the resort was an added bonus. It included a nice cafe and even a tailor where you could get custom-clothes made! Ancient Town and a beautiful beach were a short 10-15 minute taxi-ride away.

The advertised baby pool wasn't very appealing, but that didn't matter because the larger pools had a very shallow end, which was perfect for my toddler.

wow wow wow. SUCH a beautiful place. As you pull up, you can’t even begin to imagine the beauty of the village that hides behind the front exterior. The staff were exceptionally friendly and helpful. The villas felt private and there was such attention to detail. It definitely felt like a 5 star hotel. The room was spacious and beautiful. The village offered two different pools, multiple meal options, free bike hire and shuttles into the old town. There was even a cool electric car that delivered us and our bags to our room. Was sad to leave.

Could have a few more breakfast options.

Very large property, beautifully designed, lush foliage, quiet & peaceful setting, beautiful large pools, great restaurant with huge selection for free breakfast. Ideal for small children, with a great play room, kids pool, plenty of space to safely run around and explore. Large, tastefully appointed rooms with all the necessities, comfortable beds, luxurious soaker bathtubs, plenty of english language movie and news tv channels including HBO. Great, friendly and highly attentive staff eager to please guests with any special requests. Free shuttles to old town or beach areas, as well as free bike rentals including child seats on request.

No freezer in room fridge, nor temperature control for fridge…so only cool but not cold. Should be upgraded, but in the meantime staff are very accommodating to provide ice along with storage in restaurant fridge as needed.

It is by far the best hotel in Hoi An. It has its own in-house activities in case you don't feel like walking into the town and have a chill day. The 2 pools are in great size and the water is warm, just like a big bath. You can stay in it for hours. There is a spa and you can get a massage for a great price. The restaurant is very convenient and the food is delicious. I guess the best thing about this hotel is the STAFF. I can't thank them enough for all the help they provided. You can message them or call them any time of the day and they will go above your expectations to help you. They are extremely polite, friendly and always have a smile on their faces. I would definitely go back and stay there again.

The breakfast is mostly for locals taste. It would be great if they had more variety to accommodate foreigners as there were lots of us staying.