The bed and pillows were exceptionally comfortable. The room and bathroom were lovely and clean. The location to the Darling Harbour attractions and Lyric theatre was excellent.

The shower was unbelievably small to the point, I could hardly turn around to wash myself let alone attempt to wash my hair. There was only a generic bodywash, shampoo (No conditioner) combo dispenser set into the shower wall. This would be fine in a $50 per night YMCA or back packer accommodation, not an expensive 4 star rated hotel. The wardrobe space was also very small if you were staying more than a couple of days and wanting to hang up clothing.

Location, was close to light rail and Darling Harbour. Price was the cheapest I could find for the location. Value for the price, was basically only there to sleep as I spent most of my time wandering the sites.

It felt very aged, room had chipped paint on walls etc, carpet was worn and the dark paint in hallways was unappealing. Disappointing that the room didn’t have conditioner for when I washed my hair, I normally bring my own but the only time I don’t, I was frustrated I had to buy some. All hotels I’ve previously stayed at offer much better complementary toiletries.

comfortable beds, nice and clean and great location

room was quite small

Met my expectations. Pleased to see some of the things that are not always evident these days in comparable hotels - such as face washers and shower caps, sufficient supply of teabags, coffee and milk ( in the fridge). There was also a hairdryer, iron and ironing board, without having to ask for these.There was easy access to the entry and no delays with lifts. Breakfast offered good options and was reasonably priced and available until 10am. Check out available until 11am was also a plus. Corridors were quiet and there were no noises or disturbances during the night. The availability of car parking at the hotel next door is also a plus. Staff were efficient, friendly and helpful.

The coffee shop/bar didn’t open until 4:30pm and was closed when I returned to the hotel just after 10pm. The ironing board in my room (307) was probably due for replacement as it was hard to open and collapsed when I was ironing.

The room had a good view of Darling Harbour though that might change when the new building goes up in front of it. Loved how centrally located it was.

There needs to be lights or floor strip lighting outside the eating area. Late at night and early morning when still dark I found it hard to see where I was walking and there is a step to seating that is hard to see. The cost of parking is ridiculous especially when you are staying at the hotel. Didnt know where to find the parking for Ibis when driving in so parked in WIlson car park.

The staff were great, helpful, knowledgeable, friendly and just generally fabulous. The beds and pillows were super comfortable, the a/c was great!

The room was teeny tiny.... it looked like it had been half attempted to be updated, but fell short. Finishings of the assumed attempted reno were not great, especially the bathroom and doorway- that was pretty poorly finished- as was the carpet wrapped up the wall which was failing and coming off the wall. Our room must have back on to a lift... it sounded like a doorbell in our room everytime the lift arrived to the floor

Location was perfect for out stay. Close to our Restaurant selection Room was perfect for our needs, bed was comfortable and clean View was overlooking Harbour it was spectacular Coffee from bar was great Didn't have breakfast but the smell wafting thru the foyer was amazing, will try it next time.

Mini fridge did not work, put bottle of drink in the fridge to drink cold in morning, this was not the case. Shower head was loose, had to tighten sink plug did not work, got stuck A little light maintenance needed

Location cannot be beaten.... City views are exceptional.. The ( Islander/ Kiwi / suntanned QLDer) possibly manager at.checkin was a true pleasure .. great guy! Breakfast FOH staff were great. Shower was perfect... proper pressure Bed was comfy...

Checkout staff ... awkward , scruffy.looking lanky fellow was either high or incompetent Food hygiene standards on the breakfast buffet need work.. No water / bottled water/ any.drinking water in the rooms.....!!!

The room was clean with a good view of Darling harbour. The bed was super comfy. The only thing that was frustrating was the shower leaked and made the bathmat sopping after each shower. We were able to walk to the train station, ferries were close, some attractions were close by.

Not hotel related but the buildings in front of the Ibis Hotel were all closed down, so finding places close by to eat was a little frustrating. We found a Coles and a Woolworths close by so were able to get some food for snacks to feed hungry teens.

location was strategic. central. convinient to pyrmont bridge.Room was lovely, harbour facing. beds were clean n done up well

room service was virtually absent. we wanted some tea coffee milk hot choclate replinishments , the reception told us to come and collect. they will not deliver to the room. i hv never heard of this in any hotels in australia even ibis of melbourne. the reception staff was not friendly . quite curt. non communicable. seriously pl look into this. it is tarnishing an otherwise good ibis image.